Aircall

Aircall

Telecommunications

Aircall’s phone and communication platform drives the performance of SMBs by democratizing voice and AI technologies.

About us

Aircall is the customer communication and engagement platform, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with all CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through a combination of its powerful software and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers. Aircall has expanded its international footprint and currently has over 700 employees from 40 nationalities spread over 6 offices and was named one of Built In’s Best Places to Work. As part of the Deloitte Fast 500 list, Aircall achieved centaur status after securing over $100 million in annual recurring revenue earlier in 2022.

Industry
Telecommunications
Company size
501-1,000 employees
Headquarters
New York
Type
Privately Held
Founded
2014
Specialties
Call center software, VoIP, Cloud, Business phone system, Customer Support, Call Recording, sales, sales calls, CcaaS, Call center, and Business phone

Products

Locations

Employees at Aircall

Updates

  • View organization page for Aircall, graphic

    58,033 followers

    🎉 Save The Date for the coolest B2B SaaS Event out there: B2B Rocks! 🎸 We are thrilled to announce our partnership with B2B Rocks, the top B2B SaaS event taking place at STATION F in Paris on September 25 & 26! Join us to connect with industry leaders, innovators, and visionaries. Explore the latest trends and insights in the B2B #SaaS space. This partnership will enable us to bring you exclusive access to invaluable knowledge and networking opportunities that can transform your business. 🌐 Don't miss out on this incredible event, sign up in the comments below 👇 #B2BRocks #Partnership #Networking

  • View organization page for Aircall, graphic

    58,033 followers

    🔍 The Power of Emotional Intelligence in Sales 💼 In today's competitive landscape, hard sales skills are crucial for understanding data and managing time. However, soft skills, especially emotional intelligence (EQ), are equally vital. EQ helps salespeople empathize with customers, build stronger relationships, and enhance problem-solving. 🌟 Organizations with high EQ teams can see a 1484% return on investment, improving customer experience, employee engagement, and retention. According to our Voice of SMBs report, 54% of businesses emphasize increasing customer connections. 🌍 At Aircall, we value the synergy of hard and soft skills. Emotional intelligence in sales leaders fosters empathy, effective communication, and better team guidance. As AI becomes essential, pairing it with EQ will be key to success. 💡 Discover how Aircall can empower your team to deliver first-class customer experiences. Learn more: https://lnkd.in/g6AZhN4a #Aircall #SalesStrategy #EmotionalIntelligence #SalesLeadership

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  • View organization page for Aircall, graphic

    58,033 followers

    We are excited to share that Aircall has been recognized as the top Contact Center Software for Summer 2024 by G2! ☀️ Achieving this status wasn't a small feat. Placement in G2's Grid Reports is based on direct feedback from our customers, evaluating several critical aspects that matter most to businesses: 💡 Ease of Use: Users find Aircall's navigation straightforward with intuitive functionality. 🚀 Ease of Implementation: Getting up and running with Aircall is a breeze for any team. 😊 Customer Satisfaction: Aircall customers receive high-quality service from our teams. But don't just take our word (or G2’s) for it! We'd love for you to experience firsthand why Aircall has earned such high praise from small businesses and industry experts alike. 👉 Try Aircall today for free with this link: https://aircall.la/3YrVWh5 #ContactCenter #CustomerExperience #SmallBusiness #CustomerService #Sales

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  • View organization page for Aircall, graphic

    58,033 followers

    Let Aircall AI do the heavy lifting 💪 ✅AI-generated call summaries ✅Searchable keywords and phrases ✅Deeper business intelligence Aircall AI levels up team performance to boost sales and customer support results. For Philippe Lima in customer success, he’s able to coach others and take the team to new heights. https://lnkd.in/d-vPvqTr #Aircall #AircallAI #ElevateWithAircall

  • View organization page for Aircall, graphic

    58,033 followers

    Did you know that sales reps spend up to five hours a week leaving voicemails? Get that time back with Aircall's new one-touch feature: Voicemail Drop! 🔊 🔹 Save Time: Leave pre-recorded messages with a single tap. 🔹 Improve Consistency: Ensure every voicemail is clear and on-point. 🔹 Boost Productivity: Free up hours each week to focus on closing deals. Our blog covers more tips and tricks on how Aircall’s Voicemail Drop can transform your outbound sales efforts. Learn more here 👉 https://aircall.la/3xX4q4E #Aircall #SalesEfficiency #VoicemailDrop

  • Aircall reposted this

    View profile for Alex Roggero⚡️, graphic

    CMO & Co-Founder @ Crono

    📰 𝗧𝘄𝗼 𝗦𝗮𝗹𝗲𝘀 𝗧𝗼𝗼𝗹𝘀 𝘁𝗼 𝗧𝗿𝘆 𝗧𝗼𝗱𝗮𝘆! This is undoubtedly my favorite column! Every month, I share two sales tools that I personally use and love, either on my own or with my team. This time I want to talk about Aircall and Sendspark. ☎️ Aircall - 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗣𝗵𝗼𝗻𝗲 𝗮𝗻𝗱 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺 What can I say other than it’s the 𝗯𝗲𝘀𝘁 𝘁𝗼𝗼𝗹 on the market for your 𝗰𝗮𝗹𝗹𝘀? It’s simple, fast, flexible and smart. If you're a solo sales rep or a micro startup, there might be better solutions for you. But if you’re 𝘀𝗲𝗿𝗶𝗼𝘂𝘀 𝗮𝗯𝗼𝘂𝘁 𝘀𝗰𝗮𝗹𝗶𝗻𝗴 𝘂𝗽, this is your tool. Scott Chancellor, Olivier Pailhes, Jonathan Anguelov, Pierre-Baptiste B. what an incredible tool! Really, congratulations on what you have created! 🎥 Sendspark - 𝗥𝗲𝗰𝗼𝗿𝗱 𝗮𝗻𝗱 𝗦𝗵𝗮𝗿𝗲 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘇𝗲𝗱 𝗩𝗶𝗱𝗲𝗼𝘀 Okay, I know you might be thinking this is just another 𝘃𝗶𝗱𝗲𝗼 𝗿𝗲𝗰𝗼𝗿𝗱𝗶𝗻𝗴 𝘁𝗼𝗼𝗹 and that you're already using one or two that you're happy with, but trust me, 𝗴𝗶𝘃𝗲 𝘁𝗵𝗶𝘀 𝗼𝗻𝗲 𝗮 𝗰𝗵𝗮𝗻𝗰𝗲. The basic version of this tool includes all the PRO features of other tools. And much more. Bethany Stachenfeld I think I've already told you, but I'm in love with this product, and I've already got my team hooked on it too. We've replaced all our previous tools with it! 📊 I wasn’t paid to write this post, so you can be sure that these recommendations come only from my 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲. Actually, I discovered Sendspark thanks to my friends Noam Nisand and Alex Vacca 🧠🛠️ (follow them!!!), so I definitely have to thank them. Did you already know about these tools? #SalesTools #SalesTech #B2BSales

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  • View organization page for Aircall, graphic

    58,033 followers

    📣 Our 2nd Edition of the Customer Town Hall has arrived! 📣 If you missed our last event, this series of live webinars features our product experts sharing exclusive insights on new Aircall releases and best practices to set your teams up for success. What's in store for you: 🤩 Keynote from our product leaders giving an exclusive look at what’s on the horizon. 💡 Get inspired and hear how other Aircall admins are putting new features to work for their teams. 🗣️ Live Q&A! Ask your questions and connect with our leaders. Don't miss out—save your spot using the links below: EMEA Session: https://aircall.la/3xS1INY APAC Session: https://aircall.la/4bDDhS2 #CustomerExperience #ProductUpdates #LiveWebinar

    • Aircall Customer Town Hall
  • View organization page for Aircall, graphic

    58,033 followers

    Transforming Customer Communication for Puls with Aircall AI 🤖 🌟 Puls, a warranty and property management company, revolutionized operations with Aircall AI. Switching from multiple VoIP providers to Aircall streamlined communications, reduced costs, and enhanced customer service. Director Stephen Monarch shared highlights from their quick and smooth implementation: 🤖 Aircall AI slashed call review times and provided key insights with sentiment analysis, boosting customer satisfaction by 50%. 📈 Aircall's features like Smart Flows call routing and MMS further improved operations, dropping abandonment rates from 7% to 1%. Swipe through the carousel to learn more about how Aircall transformed Puls's communication 👉 Or click this link to view the whole story: https://aircall.la/3Y71NYN #Puls #Aircall #CustomerService

  • Aircall reposted this

    View organization page for OnePageCRM, graphic

    3,572 followers

    In the modern-day digital world everything is evolving, including the way you handle your business-related phone calls. More and more businesses are exploring VoIP (Voice over Internet Protocol) apps. And rightfully so, those apps are affordable, easy to use, and provide flexibility and quality services. We have put together a list of the best VoIP apps for small businesses to integrate with OnePageCRM for quality customer communication: • AircallKrispCallWhatsAppSkype • FaceTime • TalkdeskJustCallNUACOMInvoco TelecomNovocall, an EasyStore company Find out more about each app and the best way you can integrate it with your CRM here: https://lnkd.in/gYdzGMq2

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  • View organization page for Aircall, graphic

    58,033 followers

    New to the Aircall Professional plan: Smart Routing 💡 ⚡ Supercharge customer support and inbound sales by routing calls based on the customer data living in your CRM or help desk. 📲️ Improve first contact resolution rates by automatically connecting customers to the best agent to answer their query, such as the account owner or the last agent spoken to. ❤ ️ Make customers feel valued from the first hello, with personalized welcome messages and call routing based on account owner, last touch-point, and more. ⚙️ Optimize operations by distributing calls to the right teams straight away, reducing your missed call rate, your repeat callers, and your overall call volume. Transform your customer’s inbound calling experience with Smart Routing – access the free trial here: https://aircall.la/3xvZun6 #SmartRouting #CustomerSupport #Aircall

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Funding

Aircall 11 total rounds

Last Round

Series D

US$ 12.0M

See more info on crunchbase