Our Mission To help dealers maximize their success through people, process, and technology. We are Modern Retailing. Founded in 2001, Proactive Dealer Solutions is known for having disrupted the automotive industry as the authority in the Business Development concept. We have built more than 4,000 BDCs across the US and Canada, and we continue to evolve around customer experience (CX) expectations in today’s highly competitive market. Proactive Dealer Solutions focuses on partnering with dealers to drive their gross profit and service revenue by transforming the dealership’s culture through people, process, and technology. As a single-source solution, our comprehensive, customizable training, coaching, and lead management programs support a range of clients from single-store solutions to national programs in the automotive, RV, marine, and powersports industries. We help dealers & OEMs build customer and brand loyalty through a customer retention strategy focused on delivering an excellent customer experience across the entire organization. We believe that every dealer has the ability to be GREAT and deserves that opportunity.
External link for Proactive Dealer Solutions
16409-A Northcross Drive
Huntersville, North Carolina 28078, US
78 Soveriegn Drive
St. Catherines, Ontario L2T 1Z7, CA
Thanks again for hosting us, Ted Ings! Ted Ings' Fixed Ops Roundtable®
Randy Berlin of Proactive Dealer Solutions and Brooke.ai with Mark Mickens of ES3 at the Northwood University Pop-up event! Please join us for our next event FixedOpsRoundtable.com on Sept 16-19, 2024 all virtual and online! #automotive Jim Sabino Ashleigh Norton Tiffany Peeler Richard Lupo
Seats still available for our August Sales MasterClass! Click here to connect with our team for more information: https://ow.ly/nHiv50SAAUA
🚀 Boost Your Sales Team for Q3 & Q4 - Sales MasterClass is One Month Away! 📆 Call us at 1-800-265-1855 or Click Here for More Information: https://ow.ly/nHiv50SAAUA Sales MasterClass - August 20-22 - Charlotte, NC What Can You Expect from Sales MasterClass? 📊 Comprehensive Training Modules: Learn from industry experts on crucial topics such as personality profiling, negotiation, closing techniques, and customer relationship management. 👨🏫 Personalized Coaching & Feedback: Receive one-on-one guidance from our industry experts covering a wide range of topics, including effective communication, building rapport with customers, negotiating skills, and closing techniques. 🖥 Interactive Learning Experiences: Engage in real-world scenarios, role-plays, and group discussions to put your newly acquired skills into practice. 📕 Proven Strategies & Best Practices: Discover innovative tactics and insider tips to help your sales team reach its full potential. 🔧 Exclusive Resources & Tools: Access valuable resources, checklists, and templates to streamline your sales processes and improve performance Call us at 1-800-265-1855 or Click Here for More Information: https://ow.ly/nHiv50SAAUA #Automotive #ProactiveDealerSolutions #MasterClass #CustomerExperience #BusinessDevelopment #WeAreModernRetailing #Service #ModernRetailing #DigitalRetailing #SellMoreCars #FixedOps #FixedOperations #AutoDealers #BDC #Dealerships #AutoSales Patrick Reininger Jason Beckett, MBA Ashleigh Norton Andrew Harper Tiffany Peeler Marilynn Youngs Randy Berlin Matt Gray Matt Lowery
Tune in tonight at 8pm EST!
Founder and President @Ted Ings' Fixed Ops Roundtable® | Customer Satisfaction, Sales Processes
WELCOME BACK TO NORTHWOOD UNIVERSITY - Monday, July 15, 2024 - Join us for energizing discussions with industry leaders David Reinicke of Automotive Warranty Network, Inc., Elgie Bright, Kent MacDonald, Dr. Matthew L. Bennett of Northwood University, Randy Berlin of Proactive Dealer Solutions and Brooke.ai, Mark Mickens of ES3, and Jeffrey Bogaski along with Katrina Ness, Vanessa Collins, and Ted Ings on Monday evening July 15, 2024, at 8:00 pm Eastern Sponsored exclusively by BG Products, Inc. - Your Partner Beyond Products
🚀 Boost Your Sales Team for Q3 & Q4 - Sales MasterClass is One Month Away! 📆 Call us at 1-800-265-1855 or Click Here for More Information: https://ow.ly/nHiv50SAAUA Sales MasterClass - August 20-22 - Charlotte, NC What Can You Expect from Sales MasterClass? 📊 Comprehensive Training Modules: Learn from industry experts on crucial topics such as personality profiling, negotiation, closing techniques, and customer relationship management. 👨🏫 Personalized Coaching & Feedback: Receive one-on-one guidance from our industry experts covering a wide range of topics, including effective communication, building rapport with customers, negotiating skills, and closing techniques. 🖥 Interactive Learning Experiences: Engage in real-world scenarios, role-plays, and group discussions to put your newly acquired skills into practice. 📕 Proven Strategies & Best Practices: Discover innovative tactics and insider tips to help your sales team reach its full potential. 🔧 Exclusive Resources & Tools: Access valuable resources, checklists, and templates to streamline your sales processes and improve performance Call us at 1-800-265-1855 or Click Here for More Information: https://ow.ly/nHiv50SAAUA #Automotive #ProactiveDealerSolutions #MasterClass #CustomerExperience #BusinessDevelopment #WeAreModernRetailing #Service #ModernRetailing #DigitalRetailing #SellMoreCars #FixedOps #FixedOperations #AutoDealers #BDC #Dealerships #AutoSales Patrick Reininger Jason Beckett, MBA Ashleigh Norton Andrew Harper Tiffany Peeler Marilynn Youngs Randy Berlin Matt Gray Matt Lowery
Our webinar with Covideo is available on-demand. Check out this FREE webinar that breaks down leveraging video to boost your sales department! Watch here: https://lnkd.in/gvAb8qbC
Our webinar with Proactive Dealer Solutions is now available on-demand! Access "Your Sales Flow and Video: A Step-by-Step Approach to the Ultimate Car Buyer Journey" at the link below. The automotive sales process has transcended its traditional boundaries, demanding effective, digital strategies to attract customers. This webinar with Covideo and Proactive Dealer Solutions dives into optimizing your sales flow for a digital world, from the initial lead capture to the final handshake, and incorporating video at every step: https://lnkd.in/gvAb8qbC
All of us here at Proactive Dealer Solutions and Brooke.ai would like to wish all our employees, partners and friends a very Happy Independence Day! 🇺🇸🇺🇸🇺🇸
Big shoutout to McDonald Auto Group for all their staff's hard work to increase their Internet Close Ratio by 12%. Through a dedication to learning and adapting to Modern Retailing principles, Managers and Staff alike did the work required to boost their close rate and become a leader in overall online sales in their region. “Having Proactive Dealer Solutions on your side to help train, set up processes and do it right make a big difference. There’s no Easy Button, but Proactive helped right from the beginning and they continue to help us today.” -Mark Prokopenko - VP, McDonald Auto Group Congratulations to Mark and the entire McDonald Auto Group team for their ongoing hard work and success in 2024! Click Here to read McDonald's Full Success Story with Proactive Dealer Solutions' Onsite Training: https://ow.ly/j4TA50SuIXk Want to learn how Proactive Dealer Solutions can optimize your sales team? Click here for a free demo: https://ow.ly/J1VY50SuIXj #ProactiveDealerSolutions #MasterClass #CustomerExperience #BusinessDevelopment #WeAreModernRetailing #Service #ModernRetailing #DigitalRetailing #SellMoreCars #FixedOps #FixedOperations #AutoDealers #BDC #Dealerships #AutoSales #FreeWebinar #SellMoreCars #videomarketing Patrick Reininger Clay Collins Randy Berlin Marilynn Youngs Ashleigh Norton Tiffany Peeler Justin Hill Andrew Harper
Our 60-minute webinar with Covideo is now available on-demand for free! Learn how to harness the power of video in your dealership's sales funnel and convert more sales for the summer months. Viewers of the video will also have access to an exclusive, Onsite Training offer from Proactive Dealer Solutions. Click here to watch: https://lnkd.in/eg3Vgzuq
Miss our webinar with Proactive Dealer Solutions? No problem! You can access the on-demand version of "Your Sales Flow and Video: A Step-by-Step Approach to the Ultimate Car Buyer Journey" at the link below! ⬇ The automotive sales process has transcended its traditional boundaries, demanding effective, digital strategies to attract customers. This webinar with Covideo and Proactive Dealer Solutions dives into optimizing your sales flow for a digital world, from the initial lead capture to the final handshake, and incorporating video at every step: https://lnkd.in/gvAb8qbC
Recall Repairs are easy revenue for your dealership, let Brooke.ai add them to your customers' routine maintenance appointments. For More Information and to see all of Brooke's new features, click here: https://lnkd.in/ePUFGSmP In today's Brooke in Action video, we have a caller reaching out to book a full service appointment at her Nissan dealership. Brooke books the appointment, gives the caller scheduling options to choose from and then adds a recall repair on top of the maintenance appointment. Brooke adds extra revenue to the RO with no added cost to your customer. Everyone wins! With Brooke.ai's Maintenance & Recall Upselling, Brooke can recognize when customers are due for mileage-based maintenance or open recalls. Brooke Full Coverage is supercharged with her upselling and customer service capabilities. For more information or to book a free demo, click here: https://lnkd.in/ePUFGSmP #ProactiveDealerSolutions #Brooke #DVA #AI #ArtificialIntelligence #Automotive #WeAreModernRetailing #ModernRetailing #DigitalRetailing #AIforBusiness #CX #SellMoreCars #PDS #ConversationalAI #BrookeinAction #Chatgpt #openai #gpt4 Patrick Reininger Jason Beckett, MBA Randy Berlin Marilynn Youngs Ashleigh Norton Tiffany Peeler Justin Hill Gigi Liberati
Proactive Dealer Solutions and Brooke.ai would like to wish a Happy Canada Day to all of our employees and partners celebrating near and far across the nation! We raise a toast to the true north strong and free as you are proudly waving your red and white today! 🇨🇦 🍁 🎆