Call Box

Hey Healthcare Practice Owners! Are You Making These Mistakes? 😱   The phone is your lifeline to patients. 🩺 Questions, comments, concerns—oh my! Don’t miss out on appointments because of these common front desk mistakes: 1️⃣ Paperwork Pile-Up: Missing documents mean unbooked slots. Let’s make it easy with online forms and reminders! 2️⃣ Follow-Up Flops: No follow-up, no-show. Put structured follow-up protocols and alerts in place! 3️⃣ Phone Fumbles: Poor phone skills are a no-go. Boost your team with ongoing training and AI-powered coaching!   Don’t let these mistakes hold you back! Ready to fix your scheduling woes and see what you’re missing? Read this blog for all the details! 📅💡 #PracticeManagement #PatientCare #HealthcareExcellence #MedicalOfficeTips #PatientSatisfaction #HealthcareOptimization #HealthProfessionals  

As Hurricane Helene makes landfall, we know many of our employees and clients in Florida, Georgia, and other states in the path of the storm may be impacted. Please know that you are in our thoughts during this challenging time. Our Support Team is prepared to help and re-route calls as needed if your organization or local phone carrier is affected by the storm. You can reach us at 214-446-7867 or help@callbox.com.

Call Box recently refined its 'Reasons Not Booked' categories, providing healthcare practices with deeper insights into why patients may not be booking appointments. From insurance issues and pricing concerns to scheduling conflicts and service availability, these categories give healthcare providers critical data to tackle common booking barriers. Uncover key reasons why patients don't book appointments across healthcare industries to improve booking rates, enhance patient care, and maximize operational efficiency by downloading the research study using the link in the comments!

📞 Healthcare Providers: Are Missed Appointments Holding Your Practice Back? Discover 5 data-backed phone strategies to refine patient appointment outcomes. Call Box analyzed thousands of calls across healthcare industries to uncover the top reasons patients don't book appointments—and how you can change that! In our latest study, we break down: ✅ The most common patient objections preventing bookings ✅ Five proven strategies to boost your phone conversion rates ✅ Actionable tips to streamline your practice's scheduling process 🔗 https://lnkd.in/g_y7fD2Y Don't let missed appointment opportunities slip through the cracks. Learn how to turn more calls into confirmed appointments! #Healthcare #PhoneSolutions #PatientExperience #AppointmentBooking #HealthcareTechnology #PracticeEfficiency

Just a few days to go until VetForum 2024! 🐶🐱 Is your team ready to discover cutting-edge solutions that can revolutionize your veterinary practice? Sophia Kowalewski, our Healthcare Director, is excited to connect and share how Call Box’s powerful phone management tools can help you convert more opportunities and streamline your call handling. 📅 Don't miss your chance—schedule time with Sophia at the event and get hands-on insights into optimizing your phone process! 🔗 https://lnkd.in/gEPbu26n 🐾 Let’s make VetForum unforgettable! #VetForum2024 #CallBox #VeterinaryExcellence #OptimizeYourPractice #PhoneManagementSolutions

📞 Missed our live webinar last month? No worries! "5 Strategies to Effectively Manage Front Desk Staff", is now on-demand! Your practice's first impression often starts over the phone—make sure it’s a great one! Discover how to equip your team with powerful phone training techniques to enhance efficiency, capture more appointments, and provide an exceptional patient experience. 🚀 What You'll Gain: ✅ 5 phone metrics that boost accountability ✅ Key benchmarks to help your team *champion the phone* ✅ AI-driven strategies to streamline front desk management ✅ Proven tactics to lead with confidence and achieve results 🔗 [ https://lnkd.in/gJFdAQMw ] Don’t miss out on the chance to transform your front desk operations. 💼 Register now and get instant access to actionable insights that can drive real impact for your practice. #HealthcareLeadership #PhoneTraining #PatientExperience #CallBoxSolutions

💡 Tip Tuesday 💡 Did you know the connection rate for healthcare practices dropped from 79% to 76.7% in 2023? 📉 Are you recapturing low-hanging fruit? 🍎📞 While it’s tough to catch every call live, timely follow-ups can make all the difference! Here are a few tips to improve your outbound performance: 🍏 Follow-up with low-hanging fruit: Review your call logs and recordings to connect with missed callers. ⏱️ Set expectations: When scheduling, provide details like directions, parking, and appointment length. 🤝 Prioritize patient experience: Call back to ensure every need is met. Want to know which phone metric to focus on? Take our quiz now! 🔗 https://lnkd.in/gCaMuVPu #HealthcarePhoneTips #PatientExperience #CallBacks #PracticeGrowth #PhoneMetrics

🎉 Meet Megan Pike, Your Healthcare Phone Tips All-Star! 🎉 Megan is the creative genius behind the content that helps your healthcare office thrive! From data-driven eBooks to call scripts packed with practical insights, she’s dedicated to giving your team the resources they need to crush it on the phones and deliver exceptional patient care. 📞💡 But there’s so much more to Megan than just her marketing magic! She’s a family-loving, people-first powerhouse who’s always looking to surround herself with those who inspire and make her better. 💪❤️ Born and raised in Colorado, she went to Baylor for undergrad (Sic 'Em Bears!), but when it comes to football, she bleeds scarlet red and roots for the Nebraska Cornhuskers! 🌽🏈 Want to learn more about the gal behind all these fantastic resources? Watch the video and get to know Megan – we're beyond lucky to have her on our team! 🙌✨

Exciting News! Call Box is heading to VetForum 2024! 🐾 VetForum brings together veterinary corporates and GPOs with leading tech, equipment, and business service providers, all in one place! 💡 Are you attending these two action-packed days to connect with professionals in the veterinary industry across North America? Our very own Healthcare Director, Sophia Kowalewski, will be there, ready to show you how Call Box can transform your phone management. Click the link to schedule a meeting with Sophia at VetForum! See you there! 🔗 https://lnkd.in/gV4VAFfB #VetForum2024 #CallBox #Veterinary #TechSolutions #MeetWithUs

💡Tip Tuesday💡 Did you know that healthcare practices with phone bridges have a 5.27% higher call connection rate? Yet, many practices overlook this powerful tool! A phone bridge (or phone tree) helps guide patients seamlessly to the right place—whether scheduling, speaking with a nurse, or refilling prescriptions. Here are 3 ways a phone bridge can transform your practice: 1️⃣ Decrease wait times: Prompt responses build trust. 2️⃣ Enhance communication: Direct lines to care teams keep patients engaged. 3️⃣ Bridge the gap: Ensure timely connections and updates for better care. Ready to transform your practice's communication? Dive into our latest eBook for expert tips. 📚👩⚕️ 🔗 https://lnkd.in/gm3HmVxV #HealthcareInnovation #PatientCare #PhoneSolutions #CallBox