Call Box

💡 Tip Tuesday 💡 The way your staff interacts with patients over the phone can make or break that crucial first impression. One negative experience can lead patients to look elsewhere for their healthcare needs. Many patients reach out with urgent concerns that require immediate attention. Equip your staff with these strategies to match a patient’s urgency and ensure they feel understood and prioritized: ➡️ Keep a calm voice and demeanor ➡️ Act with immediacy, especially when the patient is in pain ➡️ Avoid putting the patient on hold ➡️ Express understanding of their urgent request ➡️ Guide them to the quickest, most helpful next step In healthcare, a timely, compassionate response speaks volumes! 📞 #TipTuesday #PatientCare #HealthcareCommunication #CallBox

🚨 Don’t let indecisive patient inquiries slip away! Convert calls into booked appointments by balancing helpfulness with commitment. Providing clear info, a positive tone, and flexible scheduling builds trust and creates a seamless experience. Want to learn how to perfect your phone approach and boost appointment conversions? Dive into our latest blog to discover practical tips and how Call Box can help revolutionize your process! #PatientCare #PhoneSkills #HealthcareSuccess #CallBox #PracticeGrowth

🚀 AI in Healthcare: The Future is Here! 🚀 AI isn't just a buzzword—it's transforming the healthcare industry in ways you can't afford to ignore. From improving patient acquisition and retention to enhancing staff training and automating time-consuming tasks, the potential is endless. Is your practice ready to keep up? Join Call Box’s experts in our upcoming LIVE webinar to explore how incorporating AI into your call management strategy can: 📞 Enhance phone handling and call outcomes 📊 Provide deeper insights and actionable reporting 🤖 Help you stay ahead in patient experience and business operations. Don’t let your practice fall behind—sign up now to stay ahead of the curve! See the link in the comments below! #AIinHealthcare #MedicalPractices #PatientExperience #HealthcareTech #AITrends #LiveWebinar

Stop letting valuable patient appointment opportunities slip through the cracks! Leverage Pursue Box to proactively follow up with patients! Get real-time alerts on high-priority calls, track missed opportunities, and boost booked patient appointments with these actionable insights. Ready to start recovering lost opportunities? Schedule time with a Call Box expert here: https://lnkd.in/gmRZW8d4

💡 Tip Tuesday 💡 Did you know? Patients are left on hold for an average of 2.4 minutes, and scheduling conflicts are the top reason calls don't turn into appointments. ☎️ 😟 First impressions start on the phone—don't let them hang up in frustration! Enhance your patient experience with these tips: 🔹 Implement phone bridges for efficient call routing. 🔹 Prioritize calling back patients who hang up. 🔹 Clearly communicate hours and closures. Make every call count and transform potential calls into appointments! For more phone-handling best practices, check out our recent blog. 📖✨ 🔗 https://lnkd.in/gVHpyzCb #HealthcareExcellence #PatientExperience #EfficientCalls

Thank you to The Dentist Entrepreneur Organization (DEO) for having us at DEO Fall Elite last week in Austin, TX! Call Box's Tyler Weibust and Chelsey K. enjoyed networking with everyone who attended and sharing how growing dental organizations can harness the power of the phone to improve patient experience and maximize bottom-line revenue! If you didn't get a chance to stop by the booth, click the link to schedule time with the Call Box team to discuss your priorities for improving phone handling and call outcomes at your dental practice or DSO: https://lnkd.in/gmRZW8d4 #DEO #DEOFallElite #calltracking #callbox #ownthephone

With Hurricane Milton approaching Florida, our thoughts are with all of our employees and clients who may be affected. We're here to support you during this challenging time. If your organization or local phone services are disrupted, our Support Team is ready to assist with call re-routing or any other needs. Don’t hesitate to contact us at 214-446-7867 or help@callbox.com.

We're thrilled to announce that Call Box will be attending the DEO Fall Elite Conference in Austin, TX, from October 10th to 12th, 2024! Join us at our booth to explore how Call Box can shark-proof your dental practice's phone processes. 🦈📞 Join us at DEO Fall Elite to discover how Call Box can protect your practice from the painful bite of missed calls! Learn more about our solutions and stand a chance to win a Starbucks gift card. Schedule a meeting below with our team, Chelsey K., Steve Kettig, and Tyler Weibust at Booth 2! 🔗https://lnkd.in/g_HV632b #DEOElite #CallBoxSolutions #frontdesksuccess #heathcareappointments #phoneskills #calltracking

Hey Healthcare Practice Owners! Are You Making These Mistakes? 😱   The phone is your lifeline to patients. 🩺 Questions, comments, concerns—oh my! Don’t miss out on appointments because of these common front desk mistakes: 1️⃣ Paperwork Pile-Up: Missing documents mean unbooked slots. Let’s make it easy with online forms and reminders! 2️⃣ Follow-Up Flops: No follow-up, no-show. Put structured follow-up protocols and alerts in place! 3️⃣ Phone Fumbles: Poor phone skills are a no-go. Boost your team with ongoing training and AI-powered coaching!   Don’t let these mistakes hold you back! Ready to fix your scheduling woes and see what you’re missing? Read this blog for all the details! 📅💡 #PracticeManagement #PatientCare #HealthcareExcellence #MedicalOfficeTips #PatientSatisfaction #HealthcareOptimization #HealthProfessionals  

As Hurricane Helene makes landfall, we know many of our employees and clients in Florida, Georgia, and other states in the path of the storm may be impacted. Please know that you are in our thoughts during this challenging time. Our Support Team is prepared to help and re-route calls as needed if your organization or local phone carrier is affected by the storm. You can reach us at 214-446-7867 or help@callbox.com.