Chargeflow is the world's first fully automated chargeback automation platform, designed to help eCommerce merchants.
Our hands-off solution enable merchants to focus on growth while improving their overall success rates to the highest in the industry.
Creating a comprehensive privacy policy for your Shopify store is crucial for compliance and customer trust.
Our latest blog post delves into the essential steps for crafting an effective privacy policy, ensuring you meet global data protection standards, and building transparency with your customers.
Read more: https://lnkd.in/dgC-59FW
Another Milestone for Chargeflow! 🤟
Today marks a pivotal moment that reminds us why Chargeflow was born.
A Look Back: Few years ago, my brother Avia Chen and I were running DTC brands, with Babe Cosmetics leading the charge. Our subscription box, BabeBox, was booming. Subscriber numbers soared, and our ARR spiked by 78% month-over-month, resulting at 70k subscribers within first year of launching! Everything felt perfect.
But soon after launching our new product, we were blindsided by chargebacks. Initially, it seemed manageable—just a few disputes. But within months, the situation spiraled out of control. We were suddenly hit with hundreds of chargebacks, most of them from first-party misuse, which ate into over 15% of our bottom-line profits. For a bootstrapped business, this was catastrophic. And to make matters worse, we had zero visibility into our risk profile or ways to improve it.
We realized we weren’t alone in this. So, we set out to create a lasting solution. And that’s how Chargeflow was born.
Our Vision is clear as the August skies over Israel, our goal has always been to eliminate payment risk gaps for online businesses and tackle the greatest threat to merchant profitability. We’re not just addressing the problem—we’re giving merchants the tools to thrive.
Chargeflow has already helped businesses recover hundreds of millions in revenue, using AI, data-driven strategies, and technological automation to confront chargebacks head-on.
Today, we’re proud to introduce ⚡ Chargeflow Insights ⚡. At Chargeflow, we believe that transparency should be free. Every business, no matter its size, deserves clear, real-time insight into their payment risks and chargebacks—without the hassle of manual data operations or cumbersome reporting.
This is our way of giving back to the community that helped shape us.
We’ve walked in your shoes—as founders, marketers, finance experts, and more. Let us take one responsibility off your plate. Sign up today for real-time insights with a single click, at no cost.
Thank you Chargeflow team, for making our vision a reality every step of the way. We are working on additional solutions to provide better outcomes for any business, at any size - stay tuned and we promise to surprise you every single time.
Co-Founder & CEO at Chargeflow • 8-Figure eCommerce Brand Founder • Top 5% Shopify Partner • Growth Expert • Tech-Savvy Leader • Risk & Fraud Payments Expert • Dog Lover 🐶
Another Milestone for Chargeflow! 🤟
Today marks a pivotal moment that reminds us why Chargeflow was born.
A Look Back: Few years ago, my brother Avia Chen and I were running DTC brands, with Babe Cosmetics leading the charge. Our subscription box, BabeBox, was booming. Subscriber numbers soared, and our ARR spiked by 78% month-over-month, resulting at 70k subscribers within first year of launching! Everything felt perfect.
But soon after launching our new product, we were blindsided by chargebacks. Initially, it seemed manageable—just a few disputes. But within months, the situation spiraled out of control. We were suddenly hit with hundreds of chargebacks, most of them from first-party misuse, which ate into over 15% of our bottom-line profits. For a bootstrapped business, this was catastrophic. And to make matters worse, we had zero visibility into our risk profile or ways to improve it.
We realized we weren’t alone in this. So, we set out to create a lasting solution. And that’s how Chargeflow was born.
Our Vision is clear as the August skies over Israel, our goal has always been to eliminate payment risk gaps for online businesses and tackle the greatest threat to merchant profitability. We’re not just addressing the problem—we’re giving merchants the tools to thrive.
Chargeflow has already helped businesses recover hundreds of millions in revenue, using AI, data-driven strategies, and technological automation to confront chargebacks head-on.
Today, we’re proud to introduce ⚡ Chargeflow Insights ⚡. At Chargeflow, we believe that transparency should be free. Every business, no matter its size, deserves clear, real-time insight into their payment risks and chargebacks—without the hassle of manual data operations or cumbersome reporting.
This is our way of giving back to the community that helped shape us.
We’ve walked in your shoes—as founders, marketers, finance experts, and more. Let us take one responsibility off your plate. Sign up today for real-time insights with a single click, at no cost.
Thank you Chargeflow team, for making our vision a reality every step of the way. We are working on additional solutions to provide better outcomes for any business, at any size - stay tuned and we promise to surprise you every single time.
A 228% increase and 94 hours saved: we are proud to support RC Williams's Rejuvia Co. chargeback operations, boosting their bottom-line revenue on autopilot.
It’s no wonder that 1-800-D2C is one of Chargeflow’s top partners; When you truly know the product's value, recommending it to others becomes effortless!
Discover the full transformation: https://lnkd.in/d5X6SETa
We're thrilled to announce the launch of our new AI-powered product, Chargeflow Insights.
designed to give you a birds-eye view of all your payments and chargeback activity, this product is a game changer for eCommerce merchants and online businesses as a whole.
Here’s what you can expect:
- 📈 Real-Time Analytics Dashboards: View and understand chargeback trends over time and monitor your chargeback dispute success rates.
- 🔍 Dispute Insights: Get granular data about all active, in-progress, and resolved disputes, including dispute volume trends, win rate trends, and resolution times.
- 💳 Processor and Card Scheme Data: View insights on payment processors and individual card schemes, such as chargeback rates by processor or card scheme risk metrics.
- 🤖 AI-Powered Insights: Leverage AI to gain deeper insights and make data-driven decisions.
And the best part? it's 100% free.
Check it out: https://lnkd.in/gvhMJrTS#ChargeflowInsights#AI#FraudDetection#ChargebackManagement#eCommerce#BusinessGrowth
The Chargeback Dilemma: Prevention or Management?
DTC brand founders, listen up.
As your business scales, you're likely facing a common nemesis: rising chargebacks. These aren't just minor annoyances; they're potential threats to your bottom line and your relationship with payment processors.
When chargebacks start climbing, you have two primary strategies: prevention or management.
Each has its place, but choosing the right approach is crucial for your business's health.
post-purchase chargeback prevention: The Preemptive Strike
Prevention, often through post-purchase alerts, seems like the obvious choice.
Stop chargebacks before they happen, right? But it may not be a good fit for all merchants.
Consider 50 chargebacks at $100 AOV. That's $5,000 at risk. A prevention system might cost:
- $1,500 in alert fees
- Lost revenue from refunds
- Wasted shipping and product costs
Total potential loss: Around $4,500.
post-purchase chargeback management: The Strategic Defense
Now, let's look at a management approach:
Same $5,000 in potential chargebacks
- 60-80% win rate (Chargeflow's standard)
- A 25% commission of the chargeback settled in your favor
Your cost? $600-$1,000, plus you keep the revenue.
Even with some chargeback fees, you're still ahead.
The Crucial Context
Here's what many don't tell you: Your chargeback ratio matters more than the raw number.
With a 0.25% ratio, your payment processor isn't at risk.
But if you're approaching 1%, that's where you want to implement a post-purchase chargeback prevention solution like Chargeflow Alerts.
The Chargeflow Strategy
We believe in a balanced approach.
Use alerts strategically, and fight when it makes financial sense.
For instance, we typically alert for 70-80% of disputes and fight the rest, especially those with a lower AOV.
When to Prioritize Prevention:
1. During a fraud attack
2. When your chargeback ratio nears 1%
Remember, a 1.5% ratio can label you an "excessive chargeback merchant" - a dangerous classification.
The Bottom Line
Your chargeback strategy must align with your unique financial metrics.
Don't let anyone tell you there's a one-size-fits-all solution.
Take Action:
1. Calculate your current chargeback ratio
2. Assess the real cost of your current approach
3. Consider a nuanced strategy like Chargeflow's
Chargebacks are a reality of e-commerce, but they don't have to be your downfall. Share this post to arm fellow entrepreneurs with the knowledge to make informed decisions.
Questions? Comments? Let's discuss.
Your chargeback strategy could be the difference between scaling and stalling 🤝
#ChargebackStrategy#EcommerceGrowth#DTCBrands#FinancialHealth