Chatmeter

More traffic, more revenue. That's what a Google Business Profile can give you. As long as it's optimized, that is. Join Google's Head of SMB Success Lisa Landsman and Chatmeter's listings experts Anna Rindels and Scotty Naughton on October 23rd at 2 PM EST to learn how to optimize your GBP to drive more revenue in local markets. Register now: https://lnkd.in/ggZwZNgH

Brand or performance marketing – what’s more effective? While performance marketing strategies can drive short-term gains, a disregard for long-term strategy is costing brands. Despite its brand value having fallen for the first time in over two decades by 3%, Apple remains the most valuable brand across the globe, according to Interbrand’s 2024 Best Global Brands ranking. Why? They deliberately focus on customer experience. Apple puts long-term trust ahead of short-term revenue gains, every time. Learn more from analyst and local marketing expert Greg Sterling and Chatmeter CEO John Mazur about how to build your brand’s equity and protect its reputation. Check out their conversation here: https://lnkd.in/g53x8K3n

DRUM ROLL PLEASE... 🥁 Our next Chatmeter Champion Award winner is Richard Clarke of Northland Properties! We're highlighting the clients who have made a real business impact over the last year with the Chatmeter platform – and Richard's work speaks for itself. Not only does Richard use Chatmeter’s tools to make a difference for guests of Northland Properties, he never hesitates to share his perspective on new features and tools. Congratulations Richard Clarke and the Northland Properties team!

Why Chatmeter? Caliber Collision's VP of Marketing and 2024 Chatmeter Champion Award Winner explains how Chatmeter helps their team deal with the challenges of a growing business – and achieve a 100% response rate on more than 12,000 reviews a month. Congrats again to Melissa Brown and the entire Caliber team on their outstanding success this year!

Here at Chatmeter, we LOVE our clients. And our clients have accomplished truly phenomenal results over the last year. That's why this year, we're launching the Chatmeter Champion Awards, our first-ever program recognizing the clients who have made a real business impact with the Chatmeter platform. We'll be spotlight award winners through the end of the year on this channel. We're thrilled to recognize Melissa Brown and the Caliber Collision team as our first award winner. Melissa puts customers at the center of everything she does – demonstrating empathy at every turn – and uses review insights to improve their experience. Melissa’s commitment to customer experience and excellence in reputation management is unwavering. Congratulations Melissa and the Caliber team!

Thanks to everyone who attended our Client Appreciation Dinner last night in Dallas. Special thanks to Monarch Restaurants for a lovely dinner and our clients who attended – what a great evening! Scott Hoover Melissa Brown Melanie Cartwright Samantha Henderson Deseree DeZalia Lopez Jake Demeis Rachel Puepke Jasmina M. Bakir Erin Carlton Kimberly Collura Joshua Neely Paul Griffith Veronica Jackson Monica Patino Ashley Smith John Mazur Forrest Leighton Jared Norris Ryan Hastings Brady Keller Courtney Battles (Olson) Lisa Kemp

Struggling to use yesterday’s reputation management strategies in today's local markets? Time for a change. Join Chatmeter's AI experts Morrissey Balsamides and Forrest Leighton for an exclusive webinar on Tuesday, September 24th at 11 AM PST/ 2 PM EST to learn: - What’s wrong with reputation management today and how AI can fix it - 5 real stories of how the world's smartest multi-location brands are using AI today - How to measure and evaluate the true impact of reputation management Register now: https://lnkd.in/g8ge2NsN See you there! PS - Can't make it? Sign up anyway to get the recording.

Want to dominate the first page of search results? Listings are not enough. You need optimized local pages. On Thursday at 2 PM EST, Chatmeter's local SEO experts Eileen Lozano, CSM and Ben Ayik will teach you how to build local pages that drive traffic and revenue to your locations. Register now: https://lnkd.in/gvX73VsV

Brand or performance marketing – what’s more effective? Find out tomorrow, Tuesday, August 27th at 2 PM EST from analyst and local marketing expert Greg Sterling and Chatmeter CEO John Mazur. Don't miss your chance to learn: - What “brand” means today and how to build one - The critical steps needed to increase visibility while protecting your brand’s reputation - How brand influences user behavior and ranking in search - How to use AI driven insights from review content and feedback to improve your CX and location performance And so much more! Register now: https://lnkd.in/g53x8K3n

Really neat insights here from Chatmeter CCO Jared Norris!