ClientSuccess

ClientSuccess

Software Development

Lehi, Utah 23,283 followers

ClientSuccess is a customer success platform that helps SaaS companies manage customers, reduce churn & maximize revenue

About us

ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base. We help SaaS companies proactively manage customer relationships, measure customer health, minimize churn and maximize revenue. We believe that SaaS is more than software and service. It’s about relationships. Think beyond acquisition and support. You want a customer for life. And not one that exists because they’re locked into a contract. You want a customer that chooses to partner with you because you help them accomplish their goals and succeed—through personal relationships and delightful experiences. You succeed when your customers succeed. In the day of big data, don’t forget that its people using your product. There are a lot of services offering to tell you what they’re doing, but that’s not enough. You need to know why. That’s how you reduce churn and increase revenue. ClientSuccess is a simple yet sophisticated solution that both the front-line CSMs and the Executive team will love. For the CSMs, we bring together the tools, best practices, insights and analytics they need to proactively manage their customers. For the Executives, we deliver the deep analytics, metric and reports to provide a comprehensive view of the health of their SaaS business. Our clients love to use our solution. Every day, all day.

Industry
Software Development
Company size
11-50 employees
Headquarters
Lehi, Utah
Type
Privately Held
Founded
2014
Specialties
Client Success, Customer Success, Retention, Growth, Reduce Churn, Increase Revenue, Relationship Management, Renewal Management, Account Management, Lifecycle Management, Analytics, and customer experience

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Funding

ClientSuccess 4 total rounds

Last Round

Seed

US$ 2.5M

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