Let's take a look at some key statistics from this months articles... #CX #Customerexperience #AIinCX #UI #UX
Customer Experience Program at Seton Hall University
Education Administration Programs
South Orange, NJ 503 followers
Excellent customer experience creates brand loyalty, affinity, and drives revenue.
About us
Good customer experience drives customer loyalty, and customer loyalty correlates with increased revenues. Executing a best in class customer experience requires skill and dedication. The Customer Experience Certificate Program at Seton Hall University will help you to develop and hone those skills. Learn to understand the psychological aspect of your customer's experiences to generate deeper customer insights. Learn and integrate strategies and methodologies to measure, evaluate, and improve the customer experience throughout your organization. Our CX Certificate program is designed by industry experts and thought leaders, for professionals. Classes are fast-paced with hands-on activities that result in deliverables you can take back to your company and apply immediately.
- Website
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https://www.shu.edu/business/executive-certificate-programs/customer-experience/index.cfm
External link for Customer Experience Program at Seton Hall University
- Industry
- Education Administration Programs
- Company size
- 11-50 employees
- Headquarters
- South Orange, NJ
- Type
- Educational
- Founded
- 2020
Locations
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Primary
Get directions
South Orange, NJ, US
Employees at Customer Experience Program at Seton Hall University
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Sydney Guerrero
CEO, Chairman, Investor, M&A Advisor, Gold, Mining, Precious Metals, Fractional C-Suite, VP, CRO, COO, CFO, Biz Strategy, Audit, & Planning Advisor…
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Robert LaNicca
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Chris Graham
Innovation Advocate
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Jim Murtha
Seasoned Digital Marketing Executive | Global Leader, experienced CRM/Digital SME | Marketing Technologist & Evangelist | Speaker
Updates
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Customer service is revolutionizing. But do you know the affects this can have on your customer? https://lnkd.in/gPayT4tr #CX #Customerservice #QA #UI #UX #Psychology
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Do you know what pain points your customers are facing? Check out this article to get a better insight.... https://lnkd.in/eutviqrP #cx #customerservice #aiincx #ui #ux
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🎉 Exciting News! Welcome to our new LinkedIn page dedicated to Customer Experience (CX) Innovations! 🌟 🔅 Elevating Customer Experiences to New Heights 📍 Our mission is clear: to foster a vibrant community where CX enthusiasts can thrive, connect, and inspire each other to revolutionize the world of customer experience. Whether you're a seasoned CX professional, an aspiring strategist, or someone passionate about enhancing customer satisfaction, this is the space for you! A Hub for Innovation, Collaboration, and Customer-Centric Solutions. Here's what you can expect from this page: 💻 Industry Insights: Stay updated with the latest trends, strategies, and insights shaping the landscape of customer experience innovations. 📞 Discussion Forums: Engage in meaningful conversations about overcoming challenges, celebrating successes, and exploring opportunities to enhance CX. 📃 Networking Opportunities: Connect with like-minded professionals, mentors, and advocates who share your passion for delivering exceptional customer experiences. ✔️ Skill Enhancement: Access resources, tips, and strategies to enhance your CX skills, drive innovation, and navigate career paths in customer experience management. 🏳️ Guidelines: Fostering Professionalism and Relevance: ➖ To uphold the integrity and value of our community, we kindly ask all members to adhere to the following guidelines: ➖ Respectful Interaction: Treat fellow members with respect, empathy, and kindness, fostering a supportive and inclusive environment for all. ➖ Relevant Content: Share articles, insights, and discussions directly related to customer experience, avoiding irrelevant or promotional posts. ➖ Constructive Engagement: Participate in constructive dialogue, offering valuable insights, perspectives, and solutions that contribute positively to the conversation. ➖ Confidentiality: Respect the confidentiality of sensitive information shared within the community, maintaining trust and integrity at all times. Join us on this journey as we collectively elevate customer experiences, driving innovation and empowerment in CX! #CustomerExperience #Innovation #Empowerment #ProfessionalDevelopment #Networking #CXInnovations
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🔍 Elevating Customer Experience with AI! 🌟 Delighted to witness the transformative impact of AI on Customer Experience (CX)! From personalized recommendations to efficient chatbots, AI is redefining how businesses engage with their customers. Embrace these advancements to deliver seamless, tailored experiences that foster loyalty and satisfaction. Let's harness the power of AI to create unforgettable customer journeys and drive business success! #CX #AI #CustomerExperience #Innovation https://lnkd.in/diXvDqvD
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