Cyara

Discover the Power of watchRTC! While the rise of remote work has unlocked many key benefits within the contact center space, there are also many new challenges that can impact your CX quality, agent performance, and overall customer satisfaction. watchRTC provides a powerful suite of tools, so you can ensure your agents can always connect with your customers. Learn more about watchRTC's detailed analytics and agent monitoring tools in our recent blog: https://lnkd.in/eNH7dXUV

Dropped calls and poor chatbot experiences can turn potential members away. Cyara’s AI-led #CX Transformation Platform ensures your systems are ready for the influx of inquiries with real-time monitoring, automated testing, and proactive troubleshooting. Discover how 4 of the top 5 healthcare insurers rely on Cyara for their CX assurance 👉 https://lnkd.in/eavMqz4s #HealthcareCX #ContinuousTesting #OpenEnrollment #CXassurance

Thank you HR TODAY for sharing our exciting news about Rishi Rana being promoted to Cyara's CEO!

Exciting Leadership News!! We are pleased to announce that Rishi Rana has been promoted to the role of Chief Executive Officer (CEO), while co-founder Alok Kulkarni will transition to serve as Non-Exec Chair.  Rana’s leadership will focus on a growth mindset centered around execution, energy, and empathy driving customer-first innovation. His vision includes leveraging responsible advancements in GenAI and enhancing Cyara’s global impact in transforming customer journeys via Cyara’s CX-Assurance Platform innovation, and through strategic partnerships and acquisitions. Read the full announcement for more details about this important transition and what it means for the future of Cyara! https://lnkd.in/eg494rXH Thank you for your continued support as we embark on this exciting new chapter! Valerie Rainey Roy Liao, CFA Vikram Verma Sam J. Grant  #LeadershipAnnouncement #CustomerExperience #Innovation #Growth #CEOannouncement #CEO  

Happy Halloween from Cyara!   This year, don’t let #CX defects haunt you. Celebrate today the right way by learning how you can leverage our automated assurance solutions to assure CX quality throughout the entire development lifecycle.   #HappyHalloween #Halloween #CXtesting

Happy Diwali from Cyara!! 🪔   Today, we recognize the festival of lights, symbolizing the triumph of light over darkness. To everyone who celebrates, we wish you a joyous season filled with peace, happiness, and success!   #Diwali #HappyDiwali

🌟 Cyara Customer Spotlight! 🌟 TD Bank Group, the sixth largest bank in North America by assets, serves over 27.5 million customers across global financial centers. As one of the world’s leading online financial services firms, with more than 17 million active online and mobile customers, TD has embraced automation to transform the testing of its contact center flows and applications. By partnering with Cyara, TD Bank reduced its regression testing cycle from 4 weeks to 1 week and achieved 80% automation for call flows—a game-changer for its testing landscape. A huge "Thank You" to Licenia Rojas, Brent Foster, Pavan Madireddy, and Rao Koi for sharing your successes with Cyara. We are proud to have supported TD in achieving these outstanding results and look forward to continuing to collaborate 😊 Learn more about how TD Bank transformed its CX with Cyara here https://lnkd.in/eYeTkpg3 #CustomerSuccess #Innovation #BankingTech #TDBank #Casestudy

Peak season is just around the corner! Is your #IVR ready to handle the surge? Cyara’s continuous testing ensures your IVR systems deliver seamless customer experiences—especially when it matters most, like on Black Friday and Cyber Monday. Don’t leave #CX to chance. Learn how our solutions can keep your retail systems running smoothly, even in high demand. Discover how a major US retailer attained DevOps agility with Cyara and moved one Black Friday from a red alert to a green light! https://lnkd.in/eBWndXTD #RetailTech #BlackFriday #CyberMonday #ContinuousTesting #PeakSeason

Cyara is Hiring in Hyderabad! We're seeking talented professionals to join us on our mission to redefine #CX assurance! If you’re passionate about driving innovation in a dynamic environment, explore our open roles below: 🔹 Senior Security Compliance Analyst - https://lnkd.in/egExrBNQ 🔹 Senior Security Engineer - https://lnkd.in/eBCbFz-8 🔹 Senior Cloud Engineer, Infrastructure -https://lnkd.in/e9esQxRM Apply via the links above and take your career to the next level with Cyara! #Hiring #HyderabadJobs #TechCareers #SecurityJobs #CloudEngineering

And that’s a wrap on #CCWNashville 2024! We’ve loved meeting so many of you! Thank you to everyone who stopped by the Cyara booth! Congratulations to our Amazon voucher winner, Gina Williams from Midland! 🎉 Enjoy! Until next time, Nashville! Customer Contact Week #CustomerExperience #CXevent