Cyara

🌟 Cyara Customer Spotlight! 🌟 TD Bank Group, the sixth largest bank in North America by assets, serves over 27.5 million customers across global financial centers. As one of the world’s leading online financial services firms, with more than 17 million active online and mobile customers, TD has embraced automation to transform the testing of its contact center flows and applications. By partnering with Cyara, TD Bank reduced its regression testing cycle from 4 weeks to 1 week and achieved 80% automation for call flows—a game-changer for its testing landscape. A huge "Thank You" to Licenia Rojas, Brent Foster, Pavan Madireddy, and Rao Koi for sharing your successes with Cyara. We are proud to have supported TD in achieving these outstanding results and look forward to continuing to collaborate 😊 Learn more about how TD Bank transformed its CX with Cyara here https://lnkd.in/eYeTkpg3 #CustomerSuccess #Innovation #BankingTech #TDBank #Casestudy

Peak season is just around the corner! Is your #IVR ready to handle the surge? Cyara’s continuous testing ensures your IVR systems deliver seamless customer experiences—especially when it matters most, like on Black Friday and Cyber Monday. Don’t leave #CX to chance. Learn how our solutions can keep your retail systems running smoothly, even in high demand. Discover how a major US retailer attained DevOps agility with Cyara and moved one Black Friday from a red alert to a green light! https://lnkd.in/eBWndXTD #RetailTech #BlackFriday #CyberMonday #ContinuousTesting #PeakSeason

Cyara is Hiring in Hyderabad! We're seeking talented professionals to join us on our mission to redefine #CX assurance! If you’re passionate about driving innovation in a dynamic environment, explore our open roles below: 🔹 Senior Security Compliance Analyst - https://lnkd.in/egExrBNQ 🔹 Senior Security Engineer - https://lnkd.in/eBCbFz-8 🔹 Senior Cloud Engineer, Infrastructure -https://lnkd.in/e9esQxRM Apply via the links above and take your career to the next level with Cyara! #Hiring #HyderabadJobs #TechCareers #SecurityJobs #CloudEngineering

And that’s a wrap on #CCWNashville 2024! We’ve loved meeting so many of you! Thank you to everyone who stopped by the Cyara booth! Congratulations to our Amazon voucher winner, Gina Williams from Midland! 🎉 Enjoy! Until next time, Nashville! Customer Contact Week #CustomerExperience #CXevent

What are Virtual Agents? 🤖 Over the last several years, AI-based systems have only continued to grow more sophisticated, cutting costs, boosting organizational efficiency, and increasing customer satisfaction with self-service options. Within the contact center space, virtual agents can be used to handle a wide range of tasks, such as scheduling appointments, offering technical support, looking up account information, and much more. In our latest blog, we delve deeper into what virtual agents are and how you can leverage Cyara's solutions to drive more successful conversational AI-based CX: https://lnkd.in/eu5Fe-4k

It's Day 3 and the final day of Customer Contact Week Nashville! If you haven't already, pop by the Cyara booth to put your Darts skills to the test!! 🎯 And you might just walk away with some awesome prizes 🌟 🤠 🌟 Whether you’re here to talk #CX assurance, check out the latest in automated testing, or simply want to show off your bullseye skills, we’d love to see you! Emily Cash Blanche Reese Kristen Hill Sean Southworth Justin Johnson #CCWNashville #CXTransformation #Cyara #CXevent

Day 2 of Customer Contact Week Nashville is in full swing, and we’re having a blast connecting with so many new and familiar faces! If you're here and haven't grabbed your blue sparkle cowboy hat yet 🤠... what are you waiting for?! Come by the Cyara booth #520 and let’s chat about how we can elevate your #CX ✨💫 #CustomerExperience #CCWNashville #CXevent

It's Day 2 at Customer Contact Week Nashville! The expo hall opens in just over an hour! ⏰ Be sure to stop by the Cyara booth #520 to explore our latest AI-driven innovations in #CX. And who knows—you might just walk away with one of our snazzy blue hats! 🤠✨ We’re excited to connect with you soon! Emily Cash Kristen Hill Sean Southworth Justin Johnson Blanche Reese #CCWNashville #CXevent #ContactCenterevent #AI #CustomerExperience

🔔 Open Enrollment is here—Is your contact center ready? 🔔 During this busy season, CX issues like dropped calls, long wait times, or chatbot failures can create major headaches for health insurers and their customers. With Cyara's automated testing and monitoring, you can catch and eliminate these problems before they arise, ensuring a seamless customer experience. Stay ahead of the game this open enrollment season! Discover more at https://lnkd.in/es8pKYDW #CX #OpenEnrollment #Healthcare #chatbots

Eliminate the Strain of Manual CX Testing! Today, contact center teams face a lot of pressure to deliver quality interactions, deploy the latest technology, and achieve business goals faster than ever before. But manual testing opens the door for time-consuming and costly errors, putting a drain on your productivity and investments. Learn how AT&T benefited from adopting Cyara's automated CX assurance solutions in our recent blog: https://lnkd.in/gJWJ3Jy4