Destra Consulting Group, LLC reposted this
Building Internal Capability in Change Management, Process Improvement, and Leadership to Transform Organizations | Change Management Expert | Principal at Destra Consulting
The role of emotion in change and Return on Emotion, ROE© 2022, Molly Alexander. Thanks to colleague Molly Alexander (for exposing me to this Customer Experience concept) that's what's on my mind today in the Change Café. #changeleadership #changemanagement destraconsulting.com