Future Stores

This is innovation in action. The Future Stores 2024 recap video is out now 📽 Relive the magic! It wouldn't be Future Stores without our wonderful Future Stores community. Thank you to each person who made this event as special as it was! And a special thank you to our sponsors Driveline Retail Merchandising, Elo Touch Solutions, Legion Technologies, Logile, Inc. One Door, gStore, GreyOrange, Kitestring Technical Services, ProGlove, NewStore, Inc., SheerID, Zipline. And a huge thank you to Courtney Hawkins from Mejuri, Dwight Howell from Target, Chad Lundeen from Saatva, Craig Witsoe from Elo Touch Solutions, Juliet Scott-Croxford from Brompton Bicycle, Ed Weber from Zebra Technologies for being featured in our video!

Big changes are reshaping the digital advertising landscape. Are you ready to adapt? Welcome to the Commerce Media Brand Summit—your essential guide to navigating the evolving role of retail media networks in today’s dynamic market 📒 https://bit.ly/3AZWUai Whether you're a retailer, brand, or agency, you'll leave with a strategic playbook for leveraging first-party data, optimizing consumer targeting, boosting market share, enhancing brand visibility, and much more! Brought to you by the organizers behind eTail™, Future Stores, and Digital Food & Beverage, this event is your go-to resource for mastering connected commerce. For more on the agenda, industry-leading speaker roster & early-bird pricing 🔗 https://bit.ly/3AZWUai #CMBSummit #retailmedia #commercemedia #digitaladvertising #ecommerce #mediabuying

I had the opportunity to attend Future Stores last month and captured four ways brands are rethinking innovation. Sitting at a round table discussion on #Shrinkage was educational. "When there's a will, there's a way" seemed to be a common theme on failed attempts to reduce shrinkage. Retailers seem to be throwing darts on what to do. Does it make sense for the retail community, along with SME's, to ideate new solutions versus going it alone? Thoughts? https://lnkd.in/g55sDeqZ

Amazing news from the world of Future Stores! Remember our puppy break?! Well, the wonderful Kim Rila, CDR, CTR decided that her time with Izzy couldn't end with the puppy break!! Izzy is now enjoying her new home as an officially adopted member of Kim Rila, CDR, CTR's family. Safe to say Izzy is now part of the Future Stores family for good!❤️

True story. My most recent conference take back was a rescue puppy! 🐾 I met “Izzy” at a puppy networking break when I was a speaker at the Future Stores conference two weeks ago. To say that her ocean blue eyes stole my heart in an instant would be an understatement. I applied to add her to our home network before I could even get on the plane! ✈️ I’m happy to report after a couple of flights back and forth from Seattle to LA, lots of paperwork, and a healthy dose of TLC, Izzy is officially ours. She is now thriving alongside her English Bulldog siblings Pickle & Ophelia. 🐶🐶 Please consider donating to Wags & Walks if you are able to. I can tell you first hand how life changing their work is for the animals under their care as well as the humans who work with them. ♥️ You can support the Wags and Walks x Future Store memorial donations to honor Haley Penney here: https://lnkd.in/ewbNRfDj #rescuedog #puppynetworking #futurestores

Why is there still such a big gap between corporate vision and store execution? The vast majority of sales are completed (or fulfilled) in stores, but store operations and associates seem to get less investment, voice and respect. Here are some thoughts from last weeks Future Stores where I was lucky enough to meet many talented execs and learn how they are delivering excellence. Blenders Eyewear uses stores as a Lab ie: focus group Jeff Fisher SWAROVSKI is adding and retrofitting locations based on new store concepts devised in the pandemic period Jochen Schmidt PACSUN brings store associates into corporate to work with developers to make sure applications are easy to use and provide functions needed Joel Quill Fabletics is beta testing #RFID to improve inventory control, customer service, and reduce shrink Katherine Dela Cruz Paulk Macy's Connected Fitting Room is driving tangible benefits in test stores Fave #Quotes Janis Avila “Silos are the biggest barrier to great CX” Phil Amandola “Take those cuffs off” Benjamin Thiele-Long “Retail experience is equally important to the people working in stores and those who shop in them“ #genZ Panel "Don’t assume I can’t afford to shop in your store, and don’t bother me with 10% offers" Jeff Fisher "we don't believes in #omnichannel we believe in ‘Customer Channel’ Joel Quill "RFID won't solve shrink, but it will point you in the right direction" Worldwide Business Research (WBR) RetailWire Zainab Hayat Ted McCaffrey - Omnichannel Champion Lena Moriarty Elizabeth Robillard Kristin Paulick Schoenstein Alicia Thorpe eTail™

We had a great time at Future Stores this week! We even convinced fave customer Robyn Martin with Mattress Firm to join us for a visit to one of our newest customers (Erewhon) to try the world famous Hailey Bieber smoothie! Kristin Brennan Tyler Smith

Great discussion regarding "Thoughtful Technology to Adapt to Changing Shopping Behaviors" at Future Stores. (I'm the one listening intently and getting ready to jump in...) Thank you to my co-panelists, Pareiya Gupta with gStore, Jochen Schmidt formerly with SWAROVSKI, Santosh Subramanyam with Macy's and our moderator, Patricia Vekich Waldron, a contributing editor with RetailWire. Zainab Hayat #retaildoneright

The perfect storm of business travel...facetime with family. For all of us "road warriors" out there where our work forces us to miss time with our families, a few of our trips align perfectly so we can spend time with our kids. The tail end of our Future Stores event allowed GreyOrange partner Troy Siwek to see his son Brandt, who is in the United States Marine Corps...thank you for your service young man, and Semper Fi. I got a two-fer trip with our son Ryan McCaffrey, seeing him not only in New York last week, but also this week in Los Angeles, his new home. The trifecta would have been seeing our second son Devan who is also in the LA area, but he's on an aircraft carrier in the middle of the Pacific with the US Navy. While Troy and I love our work, it's our family that means the most! Walter Holbrook Brand L. Elverston

Store technology was the topics of my panels today at Future Stores in LA ⭐️ Here are some takeaways from retail icons and innovators SWAROVSKI Pacific Sunwear of California Athleta Macy's WISE GULL, INC. DBA BLENDERS EYEWEAR GreyOrange 🏬 Great shopping experience starts with great employee experience 🏬 Make tech decisions to reinforce brand promise, connect with customers 🏬 Strengthen base tech platform and add new capabilities that are seamless to customers and intuitive for employees 🏬 Universal merchandise visibility is essential for growing sales, service, and loyalty, and for solving shrinkage 🏬 Involve store associates in development, testing, pilot and roll-outs Thanks Zainab Hayat for the chance to meet talented execs and share in the telling of their stories! Jochen Schmidt Jeff Fisher Santosh Subramanyam Pareiya Gupta Joel Quill Katherine Dela Cruz Paulk RetailWire