Gainsight

🌎 Want to know the secrets to building stronger, more connected communities? Join Gainsight’s Kenneth Refsgaard and Veeam Software’s Madalina Cristil as they unpack the key findings from our latest State of Community Report and spill the latest tips on building stronger customer communities that thrive! Get ready for insights that go beyond the basics and help you take community engagement to the next level. 💥 📅 When: November 6, 2024 at 2:00 pm GMT/ 7 am PST / 10 am EST 📍 Where: Online Don’t miss out! 👉 Grab your spot now: https://bit.ly/3AsL1d4 #CommunityBuilding #CustomerCommunities #CustomerLove #CustomerSuccess #Webinar

CData Software leveraged Gainsight Customer Communities (CC) to drive engagement, boost sales, and optimize support. The results? Over $650K saved in support costs and an impressive $4.5M influenced in sales revenue. 🚀 John Summers, CData’s community manager, launched a killer content strategy that turned customer support into a thriving knowledge base, while gamification—think leaderboards and rewards—kept users excited and involved. Plus, automated email campaigns ensured the community stayed buzzing. 💡 The community became the heart of CData's customer interactions. Support, marketing, education, and product teams all contributed content to the community. 🌍 🤝 Summers summed it up nicely: “Our community fosters a sense of collaboration and belonging, driving empowerment and value creation for our members.” Ready to see how community engagement can transform your business? Follow the link in the comments to read more. 🔗

🚀 Want to see how Gainsight’s AI-powered Customer Success combined with SAP Sales Cloud can lead to happier customers, better retention, and more revenue? Join SAP, Gainsight, and Constellation Research, Inc. as they spill the secrets on delivering value-driven customer experiences at scale! 💡 Get ready for some game-changing tips to supercharge your customer success strategy! 🎯 🙌 📅 When: October 30th, 10 AM PT / 7am ET/ 6 PM BST 📍 Where: Wherever you vibe ☕💻 👉 Don’t miss out—register here: https://bit.ly/3XPR7vM #CX #CustomerSuccess #Gainsight #SAP #Webinar

We’re excited to invite you to an engaging Chat & Learn session on Oct 29th hosted by PowerToFly and co-hosted by our very own MindMatters Employee Resource Group for Mental Wellness & Neurodiversity leads Seth Wylie and Revathi A Menon for a discussion on mental well-being at work. Seth and Revathi will bring a refreshingly real and personal touch to the conversation. They’re not here to be your typical "leadership experts," but to share their journey of challenging what it means to "do well"—on their terms, not society’s. They’ll dive into the heavy expectations that can weigh us down and offer some fresh perspectives on how to take back control and foster a supportive, balanced work environment. 🗓️ Date: October 29 🔗 Details & Registration: https://lnkd.in/e2nTR-ky Whether you’re a seasoned leader or just finding your groove, there’s something here for you. Come for the insights, stay for the conversation✨ #ChatAndLearn #Leadership #MindMatters #Gainsight #PowerToFly

🌟 Pulse Europe Agenda Track Spotlight: Crucial Insights for Human-First Leaders 🌟 Join us at Gainsight’s Pulse Conference in Amsterdam on November 13-14 for an empowering exploration of human-first leadership! In this track, you’ll discover transformative principles and practical applications that emphasize empathy, understanding, and adaptability. Learn from Customer Success leaders Lara Barnes, Dominique Duquennoy with SS&C Blue Prism, and Jessica Bobbitt with Genesys 🙌 They will discuss how to navigate AI, manage change effectively, and cultivate a culture that prioritizes personal growth and customer-centric decision-making. And don't forget we are still running our ✨2 for 1 ticket deal ✨ Head to the website today, book your delegate pass and add a second, complimentary ticket after checkout 👉 https://bit.ly/4eSzkLH #Pulse2023 #PulseEurope2024 #Leadership #HumanFirst #CustomerSuccess

🎉 We’re thrilled to sponsor Pavilion’s Demo Day tomorrow, October 24th! Join Gainsight as we showcase ✨Staircase AI by Gainsight✨—your solution for uncovering hidden insights from customer interactions like emails, meetings, and support tickets. Learn how you can prevent churn in real time, enhance team efficiency, and drive growth effortlessly from DAY 1️⃣! 💥 Skip the traditional sales pitch and get an exclusive glimpse into Staircase AI by Gainsight, along with other transformational tools in our community including Storylane, Bizzabo, Tofu, and Vanta 🙌 Don’t miss out on this opportunity to see innovation in action! Click to register: https://lnkd.in/eC_48Ccr #PavilionDemoDay #CustomerSuccess #GTM

👩💻 Have you ever felt like you wanted to learn more about a new piece of tech but were not interested in their pre-determined process of SDR > AE > Discovery before getting to look at the tool? Pavilion's Demo Day will present attendees with the opportunity to get a glimpse with 10-minute demo showcases to learn more about the latest products being mentioned in our community. Presenters include: Storylane: Create interactive demos in 10 minutes to help your marketing and sales teams improve inbound pipeline, automate demo building as well as shorten deal cycles Bizzabo: Discover how Bizzabo’s Event Experience OS, paired with Klik’s SmartBadge technology, empowers event organizers to create seamless, data-driven experiences that enhance attendee engagement and streamline event management Tofu: AI sidekick for all aspects of B2B marketing from doing 1:1 omnichannel ABM at scale to automating post webinar/events processes and everything in-between Vanta: The leading trust management platform that helps simplify and centralize security for organizations of all sizes. More than 8,000 customers, including ZoomInfo and Atlassian, rely on Vanta to build, maintain and demonstrate trust Gainsight: Staircase AI by Gainsight uncovers hidden insights from everyday customer interactions—emails, meetings, support tickets—so you can stop churn in real time, boost team efficiency, and drive growth, all without manual effort Join us on Oct 24th to see how GTM teams are transforming their workflows by clicking the link below: https://lnkd.in/eC_48Ccr

Ready to level up your Customer Success game? Join us at Pulse Europe 2024 in Amsterdam on November 13–14! We’re diving headfirst into the wild world of AI with sessions that’ll have you saying, “Why didn’t I think of that?” 🎉 Plus, don’t miss the GameChanger Awards—because who doesn’t love a little glam and glory? Snag our cheeky ✨ 2 for 1 ticket deal ✨ and bring a buddy along for the ride! 💥 Head to the website today, book your delegate pass and add a second, complimentary ticket after checkout. https://bit.ly/4eSzkLH Want a detailed snapshot of what you can expect at Pulse Europe this year? Peep this 🔗 👉 https://bit.ly/3UeEh9B #PulseEurope2024 #GainsightPulse #AIWonderland

🌟 Are you at TSIA Conference in Las Vegas today? If so, join us for a breakout session: Top AI Strategies in Customer Success: From Insights to Action! 🗓️ Date: October 22, 2024 🕒 Time: 2:50 PM - 3:20 PM PT 📍 Location: Ironwood 5 Discover how AI is transforming Customer Success with Gainsight's leading enterprise AI solutions. We’re not just offering cutting-edge technology; we're also sharing best practices to help you leverage it effectively from day one. Don’t miss this hands-on showcase with Kate Neal, Senior Director of Customer Success, Staircase AI by Gainsight and Seth Wylie, Program Director, CS Innovation at Gainsight, where they will share how AI—when fine tuned for post-sales —acts as your early warning signal, then works as your copilot to analyze customers needs, surface ROI, and create best practice content ✨instantly✨. Whether you're all in on AI or still exploring, we can't wait to see you there! https://lnkd.in/dy8Fyubv

🔦Agenda Track Spotlight: Empowering Customers to Succeed on Their Own 💡 Ready to help your customers thrive independently? Join us at Gainsight’s Pulse Europe conference to dive into fresh strategies that put the power back in their hands! We’ll explore how to build ✨vibrant customer communities✨, create engaging self-service tools 🧰 , and develop in-app guidance that truly resonates. Learn how these approaches not only boost customer satisfaction but also lighten the load on your support teams—without breaking the bank. 🏦 Don’t miss out on actionable insights that can transform your customer experience! Hear from industry leaders Adam Avramescu with Personio, @Bjorn Schulze with O2, Richard Millington with FeverBee - Community Consulting, Laura Itner with Sinch, Chris Rauch with Supermetrics, Senni Niemi with Supermetrics, Albina Bardhi with Hornbill , Joel Eaton, PhD with Hornbill, Sarah Masterton-Brown with Mews, Patrick McCrudden with Mews, and Brenna O'Neill with Mews 🎉 👉 For more details and to register, visit: https://lnkd.in/e6RS--_F #PulseEurope2024 #GainsightPulse