Genesys

Genesys

Software Development

Menlo Park, CA 281,306 followers

Orchestrating billions of remarkable experiences in more than 100 countries – through cloud, digital and AI technology.

Meet the Genesys Leaders

Connect with your customers through empathy.

Each year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Our cloud and AI technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organizations of any size can provide true personalization at scale, empathy, and foster customer trust and loyalty.

Explore careers at Genesys

A global company with global diversity.

We promote a culture of empathy in which every voice is heard and valued. We believe it’s our responsibility to close equity gaps and foster a culture of inclusion and equality —where every employee feels that their uniqueness is appreciated and knows that they’ll be treated fairly. Our culture of inclusion is bolstered by our commitment to one another and to ourselves, as well as an unwavering desire to build a better and more just organization.

Learn more about our commitment to diversity, equity and inclusion

Our culture and values are fundamental to delivering Experience as a Service.

We value people. We practice empathy. We listen and seek to understand before we act. We excel as a team. We think “Genesys first,” not “me first.” We support decisions we may not agree with. Talent is distributed, work is distributed, decisions are distributed, people are empowered, goals are aligned. We don’t blame each other; instead, we help each other. We celebrate successes together as One Genesys.

Moving forward together - 2020 Sustainability Report

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