Gleen

🚀 Introducing Gleen AI Shopping Assistant: Revolutionizing E-commerce We're thrilled to unveil our latest innovation: Gleen AI Shopping Assistant, the conversational experience that turns casual browsers into delighted customers. 😓 The Challenge: Shoppers are browsing but not buying. In online retail, 80% of products remain hidden gems, buried beneath irrelevant search results with outdated filters. 🥳 The Solution: Gleen AI Shopping Assistant engages customers with intuitive, conversational interactions. Imagine a shopping companion that listens, comprehends your needs, and guides you to the perfect product. What AI Shopping Assistant can offer: ✅ Tailored Product Recommendations: Personalized suggestions aligned with each shopper's unique preferences. ✅ Conversational Guidance: Ask questions, compare items, and discover products effortlessly. ✅ Frictionless Conversions: Gentle nudges and timely promotions to reduce cart abandonment and boost sales. Ready to transform your online retail experience? Learn more at https://hubs.li/Q02K8d_m0

Shopping Assistants are reshaping e-commerce, and it's not just Amazon brands that can enjoy these benefits. Your online shop can deliver the same next-level experience. Non-Amazon brands deserve shopping experiences that delight customers and drive results. At Gleen, we're helping brands do exactly that with our AI Shopping Assistant. While results may vary from customer to customer, on average Gleen's AI Shopping Assistant has delivered: 🚀 397% lift in assisted sessions; 🎯 12% site-wide revenue increase The future of retail is here, and we're making sure every brand can compete and thrive. https://hubs.li/Q02VYlmQ0

💡 The ROI of AI Shopping Assistants: Real Numbers Revealed ↓ ↓ ↓ Ever wondered what impact an AI shopping assistant can have on your e-commerce revenue? Here are the real numbers from Gleen's Shopping Assistant: While the numbers can vary from one customer to another, here is the average we are seeing: 🚀 397% lift in assisted sessions 🎯 12% site-wide revenue increase Let that sink in... If your online revenue is $100M, you're leaving $12M on the table by not having an AI shopping assistant. And here's the kicker: ↳ This is purely incremental revenue ↳ Comes from increased sales + higher AOV ↳ Doesn't even include Tier-1 support cost savings Think about it: While your competitors are manually handling customer queries, you could be automatically converting browsers into buyers - 24/7. Want to see the full breakdown? Comment "Case-Study" below and I'll personally DM you our detailed 1-pager on how the Shopping Assistant delivers these results. (Make sure we're connected so I can send it to you!) #ECommerce #AITechnology #RetailTech #CustomerExperience

The future of customer support is proactive, not reactive. —and these newly enabled features are true game changers. Features like Nudges and Smart FAQs keep customers engaged while gently guiding them to conversion. Whether it’s reducing cart abandonment or offering support before it’s even needed, these tools keep customers engaged and feeling supported every step of the way. By turning support into a proactive experience, you can make it a revenue driver rather than just a cost center. Try it; it's free -> https://hubs.li/Q02VT4Yk0

🚀 Hiring Alert! Are you ready to join a rapidly growing AI company and make your mark? If you or anyone you know has 2+ years of experience as an outbound BDR, especially in SaaS, and is looking for their next big opportunity, we want to hear from you! This is your chance to join Gleen in its early stages and help shape exceptional customer experiences with generative AI. DM me to learn more about the role and apply! If you know anyone who might be a great fit, please refer them to me. #BDR #Outbound #CustomerExperience #generativeAI

Competing in the e-commerce space isn't easy—customers expect more. Faster. Better. So how do you stand out? Here are 3 unconventional ways to improve customer experience that we’ve seen work wonders: Proactive Assistance: Don’t just react to problems. Use AI to preemptively engage customers when they seem stuck— adoptive product FAQs and little nudges can make all the difference. Conversational CX: Treat your chatbot like a real concierge, not just a glorified FAQ. Train it on the company's tone and voice and design it to be the extension of your curated brand experience. Listen Intentionally: Analyze conversation transcripts to see where customers hesitate. Are they unsure about a feature? Price? Shipping? Use these insights to improve the journey. Are you doing anything different to elevate your CX this year? We’d love to hear from Heads of Ecommerce, CX, and beyond.

💬 Make Your Website Chat Uniquely Yours. NEW Feature alert: you can now fully customize your website chat widget to match your brand perfectly. Change colors, tweak the launcher icon, adjust the widget position—you’re in complete control. It’s all about giving you the tools to create an experience as unique as your brand. Ready to make it yours? Try it today! Start for free with 50 conversations on us. https://hubs.li/Q02TmtSy0

As we head into the busiest season, don't forget these essentials to prep your eCommerce operations for success. ✅ Plus, consider onboarding a smart AI solution to ease the pressure and boost results. 💡

“We’re not ready for generative AI… We don’t have a central knowledge base… Just getting it organized will take months” I hear this concern often. But here’s the thing: What knowledge base are your agents using right now? The one they search when they’re unsure of an answer? If that works for humans, it’s good enough for AI. A solid #GenerativeAI solution doesn’t need a perfect knowledge base—it can work with what you have and help you improve it faster. In fact, #AI can be a tool for optimizing your knowledge base, identifying gaps, and streamlining content. Stop waiting for perfection. Start making progress. #CustomerSupport #BusinessGrowth

Did you know that in the U.S. alone, consumers spend a staggering 900 million hours a year on hold, waiting for customer service? That's time no one gets back. 📞 On average, we each waste 10-20 minutes per week stuck on hold. Over a lifetime, that adds up to 43 days of waiting. That’s a lot of unnecessary frustration—and it doesn’t have to be this way. Generative AI can cut response times from minutes to seconds, speeding up resolutions and transforming the customer experience. The result? Higher CSAT, happier agents, and improved agent retention. It’s time to put an end to extended wait times. Stop the suffering. Your customers—and your team—deserve better.