Canopy

Canopy

Software Development

Alpharetta, Georgia 3,099 followers

Remote monitoring and management software for kiosks, security systems, POS solutions and other connected products.

About us

Canopy provides remote monitoring and management software for connected products like self-service kiosks, security systems, smart lockers, and point-of-sale systems. Product and technical support teams use Canopy to automate remote device management and proactively attack downtime for connected product fleets globally. See and solve problems automatically with Canopy.

Industry
Software Development
Company size
11-50 employees
Headquarters
Alpharetta, Georgia
Type
Privately Held
Founded
2013
Specialties
Self Service Device Management, RMM, Remote Monitoring and Management, Remote Device Management, Kiosks, Digital Signage, Security Systems, POS Systems, Smart Lockers, Access Control Management, Camera Systems, Internet of Things, IoT, Remote Devices, Connected Products, Unified Endpoint Management, Printers, and Self-Service Technology

Locations

  • Primary

    11475 Great Oaks Way

    Suite 325

    Alpharetta, Georgia 30022, US

    Get directions

Employees at Canopy

Updates

  • Canopy reposted this

    View profile for Webb Morris, graphic

    CTO & Co-Founder at Canopy

    For those of you who wonder "How does one go about starting a company?" or more personally "What is it that Webb has been working on this past decade+?", here's the answer from our unique point of view. My humble gratitude to Steve Latham for starting us down this journey with a clear vision providing the North Star for our progress.

    View profile for Steve Latham, graphic

    Founder & CEO of Canopy | Automate Remote Device Management for Connected Products

    I feel like I've been telling the company's founding story quite a bit recently, given some of the recent milestones and continued growth we've been celebrating over here at Canopy. Like every founding story, ours began with a vision. Now, eleven years into making that vision a reality, I see an even more exciting future for connected products unfolding. Telling this story helps us understand where we've been - and connect our past to the future we make. Read all about it at goCanopy.com: https://lnkd.in/gD2mUwYH P.S. Many thanks to my friend, colleague, and co-founder Webb Morris for seeing the vision for Canopy and being willing to take a chance on making that vision a reality! What a journey...

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  • View organization page for Canopy, graphic

    3,099 followers

    "Telling this story helps us understand where we've been — and connect our past to the future we make." — founder Steve Latham tells the story of Canopy:

    View profile for Steve Latham, graphic

    Founder & CEO of Canopy | Automate Remote Device Management for Connected Products

    I feel like I've been telling the company's founding story quite a bit recently, given some of the recent milestones and continued growth we've been celebrating over here at Canopy. Like every founding story, ours began with a vision. Now, eleven years into making that vision a reality, I see an even more exciting future for connected products unfolding. Telling this story helps us understand where we've been - and connect our past to the future we make. Read all about it at goCanopy.com: https://lnkd.in/gD2mUwYH P.S. Many thanks to my friend, colleague, and co-founder Webb Morris for seeing the vision for Canopy and being willing to take a chance on making that vision a reality! What a journey...

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  • Canopy reposted this

    View profile for Peter Atwell, CFA, graphic

    Senior VP Business Development @ Canopy | BSBA, Finance

    Our Canopy GTM team is growing - looking to find a talented Lead-gen + Outside Sales Manager!   I'm looking for someone ready to: ✔ Lead omni-channel outreach strategies ✔ Jump into managing enterprise sales negotiations ✔ Be a core part of our GTM strategic vision and roadmap Their efforts will directly contribute to Canopy's top-line revenue growth. I'm approaching 3 years at Canopy. Now is an exciting time to join the team! 📢 Apply now — or share this with your network to help us find the right candidate. #Hiring #SalesLeadership #LeadGeneration #OutsideSales #GoCanopy

  • View organization page for Canopy, graphic

    3,099 followers

    Helping 20K restaurants manage front- 𝙖𝙣𝙙 back-of-house technology (POS, kitchen displays, drive thru, etc.) isn't easy. Revel Systems made it seamless. Here's how: 20,000 restaurants depend on Revel to manage point-of-sale, drive thru, kitchen display, mobile ordering, kiosks, and more quick-service restaurant technology. QSR tech is increasingly complicated, with multiple kinds of devices and multiple possible points of trouble. When self-checkout kiosks go down, when drive thru malfunctions, when kitchen displays go out, operations are disrupted and revenue is lost. Keeping QSR operations up-and-running is no easy task, but one Revel knew their customers required: "Quick-service restaurant operators typically have a lean corporate team and often don't have a dedicated IT resource. So, managing a growing technology suite across multiple locations is something we [at Revel] look to offer." Revel required a way to facilitate software upgrades, troubleshoot issues, and avert outages. "We have thousands of devices deployed across very complex and different environments. We have Apple and Android devices, Linux controllers, payment terminals, printers, etc. We needed a single platform with central visibility and management of all the components inside our solution." Partnering with Canopy, Revel was able to connect up to all these different kinds of devices — some 50K remote devices — and automate remote device management for Revel's connected product infrastructure. 💥 The results tell the full story: ▶ 50% reduction in customer support tickets after each software upgrade ▶ Streamlined support, allowing most issues to be resolved remotely and automatically ▶ Doubled speed of software updates on iPads and payment terminals It's a powerful story — one you can read more about at #goCanopy https://lnkd.in/eBQB_iDX #connectedproducts #remotedevicemanagement

    • Revel Systems kitchen display in a restaurant.
  • Canopy reposted this

    View profile for Steve Latham, graphic

    Founder & CEO of Canopy | Automate Remote Device Management for Connected Products

    This week, we not only celebrate the company’s 11th anniversary but also that Canopy made the Inc. 5000 list again, recognized as one of America’s fastest-growing privately held companies. Thinking back to just over 11 years ago, I can now admit that the idea of building Canopy was an ambitious vision: “Let’s build a software platform that has the ability to connect to anything for the benefits of centralized management and control.” This single thought expanded into over a decade of relentless effort by so many incredible individuals. So much of what has happened could never have been predicted, yet through the perseverance of talented people and teams, we navigated all the entrepreneurial ups and downs to achieve the originating vision of the company - Canopy. It’s flat-out inspiring to me - especially when you see the value that Canopy creates today in the markets we serve, whether camera systems, smart lockers, digital kiosks, printers, point-of-sale systems, or even golf simulators. I’m in awe of the progress, the capabilities of our business and technology, and the commitment that so many have made in making it all happen. I find what’s ahead to be the most inspiring. Everything we’ve done to this point propels us forward, and Canopy will provide even higher levels of value for our team, customers, and partners. We want to show appreciation to all of you who have helped make Canopy the incredible company and product that it is. You will see in the image below a mosaic that captures the hundreds of people who have contributed to Canopy’s success. Enjoy zooming in and seeing some of our history, inclusive of those who have contributed so much along the way. Zoom out and you might just see the big picture of our legacy — the Banyan tree in Lahaina. To say “thank you” to everyone involved is a massive understatement. Please know how much I - and the entire team - appreciate the legacy that you’ve helped build. Here’s to the next chapter of growth and innovation! Go Canopy, Go! Thank you for the recognition Inc. Magazine! #Inc5000 #goCanopy #connectedproducts #rmm #remotedevicemanagement

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  • View organization page for Canopy, graphic

    3,099 followers

    Two big challenges faced by the restaurant industry right now: 1. Costs are going up, both in food and wages 2. POS technology grows more complex For quick-service restaurants (#QSR), these challenges compound. How will they manage the growing complexity? Consider two huge leaders in quick-service restaurant space, both at the top of their restaurant technology game: 𝗖𝗵𝗶𝗰𝗸-𝗳𝗶𝗹-𝗔 🐄 ~3K restaurants 𝗗𝗼𝗺𝗶𝗻𝗼'𝘀 𝗣𝗶𝘇𝘇𝗮 🍕 ~14K restaurants ——————————————————— // 𝗖𝗵𝗶𝗰𝗸-𝗳𝗶𝗹-𝗔 // Chick-fil-A manages 2,800 restaurants with proprietary technology built using Kubernetes. They run a version of Kubernetes called K3s on Intel NUCs, which are small, compact computers roughly the size of a Chick-fil-A sandwich. They use Kubernetes because it was necessary. Kubernetes allows them to build containerized applications that can interact with IoT devices and other data sources within the restaurant. The flexibility and open-source ecosystem of Kubernetes played a significant role in their decision. // 𝗗𝗼𝗺𝗶𝗻𝗼'𝘀 𝗣𝗶𝘇𝘇𝗮 // Domino's uses a proprietary POS system called PULSE built on a HP t5545 thin client Linux distro to manage inventory and dispatch for 14K pizza restaurants in 85 countries. 1.5M pizzas/day ... >500M pizzas/year // 𝗣𝗢𝗦 𝘁𝗲𝗰𝗵 𝗺𝗮𝘅𝗶𝗺𝗶𝘇𝗲𝘀 𝗿𝗲𝘃𝗲𝗻𝘂𝗲 ... 𝘀𝗼 𝗹𝗼𝗻𝗴 𝗮𝘀 𝗶𝘁 𝘄𝗼𝗿𝗸𝘀 // Operating a restaurant today involves managing an intricate web of devices, from kiosks to kitchen display terminals to ovens and fryers and more. So many remote devices and #IoT that restaurant operators struggle to keep up. Broken POS systems (with so many possible points of failure) add up to lost revenue at scale across hundreds of businesses. For example, how much $$$/year do you think McDonald's loses because their soft-serve ice cream machines are out-of-service? // 𝗣𝗢𝗦 𝘀𝘆𝘀𝘁𝗲𝗺 𝗰𝗼𝗺𝗽𝗹𝗲𝘅𝗶𝘁𝘆 𝘄𝗼𝗻'𝘁 𝗴𝗼 𝗮𝘄𝗮𝘆 // It will only increase as food operations become more reliant on integrated remote devices and connected product tech. How will you respond? Because unless you're on the edge of edge computing — like Chick-fil-A and Domino's — having made years of investment in POS system tech, you still need: – a single view to 𝗺𝗼𝗻𝗶𝘁𝗼𝗿 + 𝗺𝗮𝗻𝗮𝗴𝗲 remote device complexity – a way to 𝘀𝗲𝗲 + 𝘀𝗼𝗹𝘃𝗲 𝗽𝗿𝗼𝗯𝗹𝗲𝗺𝘀 𝘢𝘶𝘵𝘰𝘮𝘢𝘵𝘪𝘤𝘢𝘭𝘭𝘺 – a way to 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗲 + 𝗲𝘅𝘁𝗲𝗻𝗱 the remote device technology system like the extension of the restaurant business that it is Or you're cooked. 🍽️ More at Canopy. #goCanopy #connectedproducts #remotedevicemanagement #RMM #POSsolutions

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  • View organization page for Canopy, graphic

    3,099 followers

    Maybe an item doesn't ring up, the machine glitches, or you need the code for dragonfruit ... Whatever the case, how often do you need support from someone who works the kiosks? Bonus: If you don't use them, why not?) Double-bonus: Had any unusual experiences in the self-checkout line?) #goCanopy #selfservicetech #kiosks #connectedproducts

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  • View organization page for Canopy, graphic

    3,099 followers

    Here's the #CrowdStrike outage by the numbers almost two weeks later: A "single content update" … 1️⃣ … Impacted 8.5 million Windows devices 🖥️ … Cancelled 5K+ flights on July 19, alone 🛬 … Cost Delta $500 million 💰 and … Crashed $CRWD stock — 🔻30+% since July 18 📉 This was the largest IT outage in history — so far. What do we learn from this outage about remote device management. What changes will your organization make to ensure connected products 𝘴𝘵𝘢𝘺 𝘤𝘰𝘯𝘯𝘦𝘤𝘵𝘦𝘥? #goCanopy #connectedproducts #remotedevicemanagement #RMM

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