Gong

Gong

Software Development

San Francisco, California 271,423 followers

The Revenue Intelligence Platform

About us

Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform. Thousands of companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently.

Industry
Software Development
Company size
1,001-5,000 employees
Headquarters
San Francisco, California
Type
Privately Held
Founded
2015

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    271,423 followers

    BEWARE OF DEAL FATIGUE Yes, win rates are highest when the DM is involved. BUT not when they are involved in every single interaction. That leads to deal fatigue – when your DM feels they’ve invested too much time into your deal, and don’t see an equal or greater return around the bend. Instead, include DMs in one or two impactful conversations. These conversations should answer questions like: How does this deal impact strategic goals? What’s the time to value? Who is going to own this? These are top of mind for DMs. Remember: sell to power but don’t fatigue power.

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    271,423 followers

    READY FOR IT? AI can help you bridge productivity gaps and drive growth. But FIRST, you need the right training, processes, and data in place. (If you really want to reap the tech’s full benefits.) So, how do you know if your org is ready to make a measurable impact with AI? Our AI assessment will help you determine your team’s readiness and prepare them for successful adoption and implementation.  👉 Download it here: https://lnkd.in/g6yaHhh2

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    271,423 followers

    “I NEED TO THINK ABOUT IT” It’s not a deal killer, don’t panic. Gong Labs data shows buyers really are just thinking about it. That’s the good news. The not-so-good news is it’ll be a longer sales cycle. Like 173% longer. So next time you’re hit with this objection, try this response: “When most people tell me they need to think about it, it’s typically because they’re not interested or I missed something in our meeting.” If you missed something, they’ll respond with “No, we’re interested, it’s just that…” That ‘dot dot dot’ is where they start to reveal their uncertainty, whatever it may be. Bravo, you’ve uncovered the true hurdle in your deal and confirmed that they’re interested.

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    271,423 followers

    LAST YEAR Forrester estimated that generative AI would offer reps productivity boosts of 50% or more. If you’re currently using AI…

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    271,423 followers

    “DRIVING NEXT STEPS” ISN’T ENOUGH You know discussing next steps is good for deals. But most sellers think locking in the next meeting is enough to keep deals moving forward. (Spoiler: It isn’t.) That’s why our Gong Labs data team analyzed 9K+ deals to learn what REALLY drives deals forward. It’s all about discussing the right topics. Topics have a massive impact on whether buyers continue down the buying process. There are two types of topics: value-based and features-based. Value topics are things like discovery, business impact, and use cases. Product features are exactly that: all about your product and how it works. The data shows that value-based topics are FAR more productive. Put another way, when sellers focus on features, they are significantly less likely to earn a follow-up call. So ditch the feature dumping, and start focusing on what buyers really care about. VALUE.

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Gong 8 total rounds

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