KWI

According to our recent poll, 84% of you haven't started or just started planning for the holiday season 🎁 Tell us:

According to our recent poll, 84% of you haven't started or just started planning for the holiday season 🎁 Tell us:

An inspiring story about how our customer Pandora had a total marketing makeover 💎

The holidays will be here before you know it! We want to know...

Discover how our modern mobile POS has transformed Ashley Stewart, Inc.’s in-store experience 👗 ✨ From faster checkouts to improved customer interactions, see how we’re helping them empower women through frictionless retail technology. Swipe through to learn more about their journey and the amazing results we've achieved together!

You don't know what you don't know. Especially when it comes to getting ready for a new POS vendor relationship. Luckily, we've been working with retail businesses for 38 years, and we DO know what you don't know. And we put together a cheat sheet of all the questions you should ask before the RFP. Questions like: "What are our mandatories when it comes to rollout, uptime, support, and training?" "What are the strengths of our current system that we want to preserve?" "When support is needed, can store teams speak to tech experts in the US 24/7/365?" Our latest guide walks you through the four steps to get ready for a new POS vendor relationship (plus a cheat sheet with 36 questions to ask before an RFP goes out). Get yours here: https://lnkd.in/dbRyiD3D

Retail brands: Customers want to connect and have a relationship with your brand. But how? Rob Le Piane shares the secret to fostering connection with your customers:

Hindsight is 20/20 👀 Well, we've been building retail tech for 38 years, and we've seen our fair share of wrong moves when it comes to selecting the right store solutions. Here are 3 questions you MUST ask when choosing an omnichannel solution 👇 1) Will you be there when I need you? — Not all support is made equal. Know what support looks like for ALL teams (store and back-office) before signing. 2) What am I paying for, exactly? — Retailers should always ask a few specific questions when it comes to pricing, it can be a major 🚩 🚩 3) How will the solution connect to the rest of my system? — "Custom" often means "untested." When it comes to integrations and implementations, experience matters. By the way, we literally wrote the book on what to ask a potentially new POS and omnichannel partner 📖 Grab our cheat sheet for 21 QUESTIONS you MUST ask when selecting partners for your retail tech stack: https://lnkd.in/giw3e2jw

We take care of the tech. So you can take care of your customers. 🎤 Rob Le Piane, KWI's Head of Product and Customer Experience, interviewed by Carol Spieckerman

Different POS, OMS, Merchandising, eCommerce, and Loyalty solutions = fragmented systems with siloed data. The result? ⌛️ Time wasted with manual data manipulation 📋 Inefficient operations 💻 Poor inventory management 📊 Murky performance data – all creating broken customer experiences and hindering sales. Enter: ✨ unified commerce ✨ It’s the future of omnichannel, where your shoppers buy from wherever they are, whenever they want — seamlessly. But to create that kind of seamless experience, you need an interoperable suite of core solutions. Discover what a modern retail tech foundation looks like in our eBook: Think Beyond Omnichannel: https://lnkd.in/gt7-hvKr