Level AI

Contact centers are at a crossroads ⚡ — 70% report more pressure this year. Many are turning to AI 🤖, but 43% lack the resources to implement it effectively. 👉 Join our upcoming webinar to dive deeper into these insights and learn how to position your contact center for success in 2024 and beyond! 📅✨ Register now and unlock your center's full potential: https://lnkd.in/gzsx3Uui #ContactCenter #CustomerExperience #AI #QualityMetrics #AgentDevelopment #2024Strategy #Webinar #2024Survey #AIinContactCenter

🚀 The Path Forward: Contact centers are at a crossroads. By embracing AI technologies 🤖, focusing on quality metrics 📊, and investing in agent development 🌟, organizations can overcome current challenges and deliver exceptional customer experiences 💬. 👉 Join our upcoming webinar to dive deeper into these insights and learn how to position your contact center for success in 2024 and beyond! 📅✨ Register here: https://lnkd.in/gzsx3Uui Colm Shalvey, Mythreya Lingala #ContactCenter #CustomerExperience #AIinCX #CXInsights #CustomerService #AgentExperience #Webinar #AIforBusiness #CustomerSuccess #QA #CXTransformation #IndustryTrends #SurveyInsights #Insights2024

Attending CCW Nashville? Visit us at booth #112 to meet our team and grab some awesome swag!

🌟 Peer Recognition Spotlight: October Edition! 🌟 At Level AI, we believe every success is built on our incredible team's hard work, dedication, and support. It’s time again to highlight some of our amazing peers who have gone the extra mile this month! 🌟✨ Please join us in celebrating this month’s Peer Recognition winners, who have consistently made a difference through their commitment and collaboration: 🎉 Dustin Finch 🎉 Swapnil Sharma 🎉 Ashish Surana 🎉 Vishal Raghav 🎉 Manisha Barnwal We’re immensely proud of all our team members who contribute to our vibrant, supportive workplace culture. Your efforts don’t go unnoticed, and we are excited to continue this tradition of celebrating excellence! 💪 #PeerRecognition #Teamwork #CompanyCulture #Gratitude #LevelAI

Thrilled to be featured in Intellyx's latest Brain Candy Brief! 🎉 "Level AI leverages generative AI for contact center automation, including augmented workflows and real-time intelligence for agents and their managers." We're revolutionizing customer service by empowering agents, not replacing them. Learn how we're transforming contact centers, reach out today. #AI #CustomerService #ContactCenter #CX

We are thrilled to be discussing how best to integrate AI into your existing Customer Experience Infrastructure with Christian Lunoe. If you're at the event (or in the Irving/Dallas area), drop us a line, we'd love to meet up!

🌟 Peer Recognition Spotlight Returns! 🌟 At Level AI, we believe in acknowledging the hard work, dedication, and peer support that keep us moving forward every day. So, in this special edition of our monthly Peer Recognition, we’re highlighting not just the past month’s champions but those who’ve made a difference during the past two months. 🌟✨ Please join us in celebrating these amazing individuals who consistently go above and beyond: 🎉 Divij Tripathi 🎉 Francis Campbell 🎉 Sanchit Ahuja 🎉 Bhasker Saikia 🎉 🎉 Karen Bowman 🎉 Sushant Kumar Jha 🎉 Erik Katzen 🎉 Pahulpreet Kaur Suchdeva 🎉 Nik Nadolski 🎉 Sanket Kashyap 🎉 Bhavesh Sonwane 🎉 Deep Halder 🎉 Aditya Gupta 🎉 Christian Lunoe 🎉 Prinsov S 🎉 We’re grateful to everyone who contributes to our vibrant, supportive workplace culture, and we’re excited to keep this tradition going with even more enthusiasm. 💪 Let’s keep cheering each other on—because together, we’re unstoppable! 🚀 #PeerRecognition #Teamwork #CompanyCulture #Gratitude

Exciting news! Level AI continues its upward trajectory with the appointment of Matt Weil as our new Chief Revenue Officer. This strategic move follows our recent $39.4M Series C financing, signaling a new chapter in our growth story. Matt brings over 20 years of experience scaling high-growth tech organizations. His impressive track record includes leading Highspot to a 20X revenue increase as SVP of Worldwide Sales. At Level AI, he'll drive our revenue generation strategies across sales, customer success, and partnerships. As we push the boundaries of AI-powered customer experience solutions, Matt's leadership will be invaluable. His expertise aligns perfectly with our mission to empower contact centers and revolutionize customer service operations. We're thrilled to have Matt on board as we enter this pivotal phase. Stay tuned for more as we continue to transform the landscape of customer experience intelligence and automation! #LeadershipAnnouncement #AIInnovation #CustomerExperience #GrowthMindset 

Our team will be attending CCW Executive Exchange in New Orleans this week, hope to see you there!

Our latest case study showcases how a top contact center provider for major financial institutions saved a whopping $3 million with the help of Level AI's cutting-edge VoC insights. 🤑💡 Dive into the success story now and discover how AI technology is revolutionizing the way contact centers operate. #AI #ContactCenter #FinancialInstitutions #SuccessStory #Innovation 🚀📈 Check out the full case study here: https://hubs.ly/Q02Kcj270