Mission Critical Partners

🚨 MCP is on the move! 🚨 This week, you can find our experts at two key events: 👉 TN Winter Workshop Conference: Don't miss our session “Reducing Telecommunicator Overload with ASAP” on Wednesday, January 29, 10:45am-11:15am. Learn how the ASAP solution is revolutionizing emergency response efficiency and helping telecommunicators focus on what matters most. Jim Rowe Jr., BA Degree, CSS Karen Carlson 👉 SEARCH Conference: We're also attending SEARCH in Columbia, South Carolina. Stop by and connect with our team to discuss how MCP can support your mission-critical initiatives. Kathy Monfreda Jeff Wigen Chuck Collins Terrance (Terry) Gough 📅 Let us know if you're attending either event—we'd love to chat! #MissionCriticalPartners #PublicSafety #ASAP #EmergencyCommunications #911

𝗛𝗼𝘄 𝗱𝗼 𝘆𝗼𝘂 𝗲𝗻𝘀𝘂𝗿𝗲 𝗷𝘂𝘀𝘁𝗶𝗰𝗲 𝘁𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝗶𝘀 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝘁, 𝗿𝗲𝗹𝗶𝗮𝗯𝗹𝗲, 𝗮𝗻𝗱 𝗳𝘂𝘁𝘂𝗿𝗲-𝗿𝗲𝗮𝗱𝘆? Ohio County asked that very question—and turned to MCP for guidance. Their outdated systems created inefficiencies that hindered operations and impacted service delivery. Through collaboration and strategic planning, MCP helped modernize their justice technology infrastructure to: 🔹 Enhance operational efficiency 🔹 Support better decision-making 🔹 Provide long-term value for their community See how our solutions delivered measurable results and set them up for future success. 📖 Read the case study to learn more: https://bit.ly/4g0j6jm Brad Smith Heather L. Pettit Nicole Jensen Albrecht, MBA, PMP John Ruggeri, III

🔍 Key Trends in Emergency Communications Centers (ECCs) 📞 We recently hosted a PSAP Roundtable, bringing together industry leaders to explore the latest challenges and opportunities shaping public safety. Here are some of the key trends discussed: 📈 Staffing shortages remain a critical issue, requiring innovative scheduling solutions. 🔄 The impact of emerging technologies like Next Generation 911 (NG911) on daily operations. 🤝 The growing importance of collaboration between agencies to ensure seamless service delivery. These insights are reshaping the way ECCs operate and adapt to a rapidly evolving landscape. Read the full press release to learn more about these trends and how MCP is helping agencies navigate them: https://bit.ly/4jexd7x

Thank you, one and all, to the public safety professionals who protect the communities where we work, live, and play 24x7x365!

📚 𝐒𝐞𝐭 𝐘𝐨𝐮𝐫 𝟐𝟎𝟐𝟓 𝐑𝐞𝐚𝐝𝐢𝐧𝐠 𝐆𝐨𝐚𝐥𝐬 𝐰𝐢𝐭𝐡 𝐌𝐂𝐏'𝐬 𝐅𝐚𝐜𝐢𝐥𝐢𝐭𝐲 𝐆𝐮𝐢𝐝𝐞 📚 Are you planning, building, or upgrading a mission-critical facility in 2025? Add MCP's updated guide, "𝐸𝑥𝑝𝑒𝑟𝑡 𝐴𝑑𝑣𝑖𝑐𝑒 𝑡𝑜 𝐺𝑢𝑖𝑑𝑒 𝑌𝑜𝑢𝑟 𝑀𝑖𝑠𝑠𝑖𝑜𝑛-𝐶𝑟𝑖𝑡𝑖𝑐𝑎𝑙 𝐹𝑎𝑐𝑖𝑙𝑖𝑡𝑦 𝑃𝑟𝑜𝑗𝑒𝑐𝑡," to your reading list and gain expert insights, actionable tips, and real-world strategies to ensure project success. This guide is a must-read for public safety leaders, facility managers, and anyone tackling mission-critical projects. 🎯 Want your own copy? Simply comment "𝐈'𝐦 𝐢𝐧𝐭𝐞𝐫𝐞𝐬𝐭𝐞𝐝" below, and we’ll send it your way. Let's make 2025 the year of well-informed, successful projects. 📌 Start the year strong by adding the right resources to your professional library. #MissionCriticalFacilities #PublicSafety #FacilityGuide #ProfessionalReadingGoals #LeadershipResources

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🎉 𝐑𝐞𝐟𝐥𝐞𝐜𝐭𝐢𝐧𝐠 𝐨𝐧 𝟏𝟓 𝐘𝐞𝐚𝐫𝐬 𝐨𝐟 𝐏𝐫𝐨𝐠𝐫𝐞𝐬𝐬 𝐚𝐧𝐝 𝐋𝐨𝐨𝐤𝐢𝐧𝐠 𝐀𝐡𝐞𝐚𝐝 🎉 As 2024 comes to a close, we’re taking a moment to celebrate a monumental year at Mission Critical Partners—our 15th anniversary. This milestone marks a decade and a half of partnerships, innovation, and unwavering commitment to improving public safety, justice, and government operations. This year, we: ✅ Expanded our reach by hosting and attending over 100 events, connecting with industry leaders and clients across the nation. ✅ Celebrated successful projects, including advancements in 911 systems, critical facility designs, and cybersecurity strategies to name a few. ✅ Launched MCP's Connect & Learn, a new series of workshops to share insights and solutions with local communities. ✅ Strengthened our partnerships with agencies nationwide, driving results that directly impact public safety and beyond. These achievements are a testament to our incredible team, partners, and clients who trust us to help navigate the challenges of an ever-changing landscape. But our journey doesn’t stop here. As we step into 2025, we’re more motivated than ever to continue pushing boundaries, driving innovation, and ensuring our clients are ready for what’s next. 🔗https://hubs.li/Q030WjTh0 Thank you for being part of our story. Here’s to building safer, smarter, and more connected communities together. #PublicSafety #MissionCriticalPartners #15YearsOfMCP #InnovationInAction #YearInReview

At Mission Critical Partners we have significant invested in expanding our Cybersecurity services as requested by our client base. Our clients desire(d) to have independent Cybersecurity services (strategy, assessments, pen-testing, training, third party risk management (TPRM), monitoring, etc.) in order to algin to the National Institute of Standards and Technology (NIST) Cyber Security Framework (CSF) 800-53 guidelines. As the attached article outlines, last year 48 states participated in the nationwide cybersecurity review (NCSR), which ranks governments on a scale from 1 to 7. Twenty-two achieved a score of 5 or higher. Getting such a score reflects that states have documented policies and procedures and are in the process of aligning them with a formal security framework. States scoring below 5 might not yet have a formal cybersecurity policy in place or may still be working on documenting standards and procedures that support the policy. Local governments averaged just above 4 on the scale. These respondents included counties and cities, as well as K-12 public school districts, local police, public utilities and others. About 1,248 out of 3,122 participating local government entities (or 40 percent) hit the recommended score of 5 or more. A significant portion of other respondents appeared either to not conduct cybersecurity activities or do so with “informal, ad hoc processes.” In general, state, local, tribal and territorial participants showed strengths in identity management and access control, restricting access to facilities and assets to only authorized users or devices. Many were also prepared to respond to contain a cyber incident and limit its impact. Participants also commonly had some level of continuous security monitoring in place. But governments overall showed weaknesses when it came to having more advanced threat detection capabilities. Many lacked a formal strategy for assessing risks. They didn’t always analyze cyber incidents after they occurred, which would allow them to learn and then update their strategies, policies or procedures. And many in the government sector didn’t formally review and update their disaster recovery plans. MCP welcomes to help your organization better strategize how best to approach the threat risk(s) tied to Cybersecurity incidents (pre and post event). Please contact us for more information. John R Cagle (Rich) Brian Melcer, ENP Mariam Ballow Morgan Sava Jason Scharfspitz Sid McConahy Kevin Bresnahan John Chiaramonte Joan Dashner David Niekrasz Patrick Duffy Steve Badgio Christopher Kelly, ENP Scott Neal, ENP Robert (Bob) Kaelin Chuck Collins Heather L. Pettit

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