Neuron7 is proud to have the top minds in AI delivering cutting-edge technology that drives real results for our customers. In this recent Forbes article, Amit Verma, Head of Engineering at Neuron7, explores how AI is transforming Field Service with faster resolutions and seamless operations. 📡 Specialized AI Models: Purpose-built for Field Service, running on devices, and enabling real-time intelligence without cloud reliance. ⚡ AI Agents: Automating diagnostics, guiding technicians, and resolving issues faster. 🚀 5G: Powering faster, more reliable connections for seamless field operations. Service leaders who embrace these technologies aren't just keeping up—they're setting the pace for the future. Read more in Forbes Technology Council: https://lnkd.in/epd42tut #FieldService #AI #5G #ServiceInnovation
Neuron7.ai
Software Development
Santa Clara, California 8,682 followers
The leader in Service Resolution Intelligence, delivering 90%+ accuracy in complex service environments with trusted AI.
About us
Neuron7.ai is the leader in Service Resolution Intelligence, delivering 90%+ resolution accuracy in complex service environments. Learn more at neuron7.ai. Neuron7 brings together knowledge from people, data, and interactions across thousands of products and issues into a Smart Resolution Hub. AI offers the best next step with turn-by-turn guidance (like a navigation app) seamlessly integrated within your existing workflows. Customers resolve issues faster, the first time, with 90%+ accuracy and answers in seconds. -Expert knowledge capture -Faster resolution times -Increased call deflection -Increased first time fix -Improve CSAT -Faster onboarding Neuron7 is headquartered in Santa Clara, CA, partners with Microsoft, Salesforce, SAP, and ServiceNow, and is backed by ServiceNow Ventures, Battery Ventures and Nexus Venture Partners.
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Santa Clara, California
- Type
- Privately Held
- Founded
- 2020
- Specialties
- Artificial Intelligence, Service Intelligence, NLP, Predictive Service, Service Transformation, First Call Resolution, Mean time to Repair, Field service, AI Data Readiness, resolution intelligence, AI-powered search, customer service automation, LLMs, GenAI, Intelligent Search, technical support, self-service, service copilot, first time fix, and faster onboarding
Locations
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Primary
2445 Augustine Dr
Santa Clara, California 95054, US
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Bangalore, Karnataka 560037, IN
Employees at Neuron7.ai
Updates
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Breaking Through the Service Bottleneck with AI Service teams are drowning in scattered case data, resolution info, and troubleshooting steps. The result? Slower resolutions, frustrated customers, and strained teams. Join the webinar on March 20 to hear how Daktronics is using Resolution Pathways—a new way to guide service teams turn-by-turm through complex issues. Featuring: 🔹 Sarah Rose, VP Global Services, Daktronics 🔹 Brian Bachofner, VP Product Marketing, Neuron7.ai 🔹 A live demo of Resolution Pathways What you’ll learn: ✅ Why the Service Resolution Bottleneck is the hidden killer of service effectiveness ✅ How AI-driven turn-by-turn guidance enables breakthrough performance ✅ Lessons from modern service teams using AI like Daktronics Don’t miss this chance to see AI in action—register now! ⬇️⬇️ https://hubs.ly/Q03bwv250
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People follow paths, not paragraphs. 🛤️ When service teams face complex issues, long documents and scattered knowledge slow them down. With Resolution Pathways, service teams can scale expertise instantly and crush complexity with guided troubleshooting to get to the right resolution, fast. ⚡ Learn more about Resolution Pathways: https://hubs.ly/Q03bqcK80
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Service teams need clear resolution pathways—not scattered knowledge. Neuron7 Resolution Pathways transform static knowledge into turn-by-turn guidance to: ✅ Resolve issues faster ✅ Scale expertise instantly ✅ Keep customers happy. 👍 Learn how ⬇️ https://hubs.ly/Q039J6b20
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One day left at #FieldServiceMedical—let’s make it count! 🚀 ➡️ Last chance for a live demo at the Neuron7 booth today at 12:30 PM! See how AI-driven service resolution cuts through complexity for field service teams supporting complex medical devices, featuring new Resolution Pathways and Neuron7's Agentforce app. 🍹 Still thinking about last night’s Pathways & Palomas party? Same. But there’s still time to wrap up the event with impactful conversations. Stop by, see a demo, or grab some time to chat before we close out an incredible week!
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Don't miss the #FieldServiceMedical Day 1 Keynote Panel! Bringing AI into service isn’t just about the tech—it’s about getting real results. Join the discussion as service leaders share how to succeed with AI. 💡 AI Unlocked: Actionable Insights for AI Success for Medical Devices 📅 Monday, March 3 | 🕘 9:45 AM Speakers: 🎙️ Fernando Morales – KARL STORZ 🎙️ Brad Muhlenkamp – Midmark 🎙️ David Hartley – TransLogic 🎙️ Brian Bachofner – Neuron7 (Moderator) What they'll cover: ✅ How to make AI a priority—and get leadership on board ✅ Where AI delivers the biggest impact in service ✅ How to integrate AI without disrupting workflows Skip the AI hype. Get the real insights. https://hubs.ly/Q038WnJz0 #FieldServiceMedical #MedTech #AIinService
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🚀 New from Neuron7: Resolution Pathways is here. Like a navigation app, Pathways guides anyone—from customers to master technicians—through the resolution process with interactive, turn-by-turn directions. No more guesswork. No more endless searching. Just one right path. With #ResolutionPathways, service teams: 🛤️ Follow Paths, Not Paragraphs: Skip the long chat. Get clear, step-by-step guidance. ⚡ Scale Expertise: Capture and apply expert insights without burdening SMEs. 🎯 Achieve Accuracy: AI-guided resolutions that drive consistent, reliable outcomes. 🔄 Use Adaptive Intelligence: Improve resolutions with every interaction. 🏁 Master the Shift Left: AI-driven pathways to resolve issues faster. This is how service should be done. 🔗 Learn more: https://hubs.ly/Q038FcpJ0 See it in action—Join the webinar on March 20 to hear how #Daktronics tackles service complexity with Resolution Pathways. Register now ⬇️ https://hubs.ly/Q038F5hj0 #ServiceResolutionIntelligence #ServiceAI #Neuron7
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Neuron7.ai reposted this
Would you trust AI to run a country? 🤔 Partner Marcus Ryu and Niken Patel, Founder and CEO of Battery-backed Neuron7.ai give their thoughts in the latest episode of "AI: Answering the Internet!" ▶️ Check out the full episode here: https://lnkd.in/edXup8Mk
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Neuron7.ai reposted this
Calling all San Diego Service Leaders! Come join an evening of AI innovation, networking, and handcrafted Palomas for Neuron7’s Pathways & Palomas Party🍹 Connect with industry peers and get a first look at Neuron7’s latest innovations in AI for service—because great ideas (and great drinks) are better shared. 📍 Where: Maderas Golf Club | San Diego, CA 📅 When: Monday, March 3 | 6:30pm-8:30pm Space is limited—reserve your spot now! ⬇️ 🔗 https://hubs.ly/Q037d8Vz0
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Calling all San Diego Service Leaders! Come join an evening of AI innovation, networking, and handcrafted Palomas for Neuron7’s Pathways & Palomas Party🍹 Connect with industry peers and get a first look at Neuron7’s latest innovations in AI for service—because great ideas (and great drinks) are better shared. 📍 Where: Maderas Golf Club | San Diego, CA 📅 When: Monday, March 3 | 6:30pm-8:30pm Space is limited—reserve your spot now! ⬇️ 🔗 https://hubs.ly/Q037d8Vz0
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