Remember Tamagotchis? 📟 Those little pocket pets were just the beginning of our relationship with portable anthropomorphic computers. Now, in the era of conversational technologies, we're facing big questions about how human-like our AI should be. 🎙️ In the newest episode of Invisible Machines, Robb W., CEO and Co-Founder of OneReach.ai , and Co-Host Josh Tyson are joined by Sophie Bushwick, regular contributor to Science Friday on NPR and Senior News Editor at New Scientist, for further explorations of anthropomorphism and AI. Drawing from her extensive tech reporting background, Sophie brings her valuable insights to a conversation about the pros and cons of making machines human-like across a whole range of scenarios, including those geared toward productivity and entertainment. 🎧 Listen to the full episode: https://lnkd.in/dkNATE88 🤖 Learn about orchestrating conversational AI agents for your team: https://lnkd.in/diyJ3BhN #AIPodcast #InvisibleMachines #AI #ConversationalAI #AIAgents #TechEthics #FutureOfAI
OneReach.ai
Software Development
Denver, CO 6,211 followers
A no-code platform for orchestrating AI agents | Named a Leader by Gartner, IDC, Forrester, and other analysts
About us
OneReach.ai has created a no-code/low-code conversational AI platform for building and orchestrating advanced multimodal AI agents. Generative Studio X by OneReach.ai introduces groundbreaking tools for an ecosystem that seamlessly integrates conversational AI capabilities. • Create customizable AI agents—digital teammates for your workforce! • Automate tasks, processes and communications. • Enhance both employee and customer experiences. • Optimize your workflow across all departments: operations, HR, IT help desk, finance, legal, B2C and B2B customer services, customer service agent assistance, marketing, and sales. Generative Studio X is the only conversational AI platform to be named a leader by all of the top analyst groups—including Gartner, Forrester, and IDC. GSX powers over 1 billion conversations per year and is trusted by leading brands like Deloitte, athenahealth, Pepsico, and McGraw Hill. 🥇 “When using OneReach.ai, the technology melted away and it was the first time we could focus on the best UX, not what the technology was capable of.”—Deloitte 🥇 “With OneReach.ai, if you can think it, you can most probably do it.”—Cobus Greyling OneReach.ai CEO and co-founder Robb Wilson wrote the first bestselling book about conversational AI for business, Age of Invisible Machines (Wiley), and hosts the weekly Invisible Machines podcast. With headquarters in Denver, Berkeley, and Kyiv, OneReach.ai offers new tools and architecture for a new era in software development.
- Website
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https://onereach.ai
External link for OneReach.ai
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- Denver, CO
- Type
- Privately Held
- Founded
- 2013
- Specialties
- Artificial Intelligence, Conversational AI, Generative AI, Customer Experience, Automation, Employee Experience, Machine Learning, Virtual Assistants, Bots, AI Agents, Chatbots, Voicebots, IVR, LLMs, Customer Service, Enterprise Software, Natural Language Processing, Customer Engagement, Interactive Intelligence, Experience Design, AI Development, AI Orchestration, AI Design, Customer Support, Conversational Automation, Organizational AGI, RPA, HR, IT, Call Center, Operations Automation, Finance and Banking, Retail, Service Providers, and Healthcare
Products
Generative Studio X (GSX)
Conversational AI Software
The first cognitive infrastructure built for teams operationalizing AI. The fastest way to create great conversational experiences in any channel, using any of the top AI engines. The only complete platform that’s named a leader by every major analyst group (Gartner, Forrester, IDC, Opus, Everest and more).
Locations
Employees at OneReach.ai
Updates
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Want your AI agents to tap into external data sources? No problem! Using a Retrieval-Augmented Generation (RAG) system, you can gather and share documents, data, and websites with your AI agents. 🔌 The Lookup tool available in our Generative Studio X platform makes it easy to implement RAG. 🔎 Lookup can be used to incorporate RAG into SMS, Rich Web Chat, email, or voice conversations with AI agents. The impact of this approach is sizeable: 🔸 Improved Internal Efficiency: Lookup connects employees with essential documents and databases, streamlining everything from onboarding to information synthesis and discovery. 🔸 Enhanced Customer Interactions: Businesses can leverage Lookup to power chatbots that deliver real-time information such as opening hours, price lists, inventory details, and key contacts. LLMs alone can’t provide this level of up-to-date, business-specific detail. Extend your AI agent’s knowledge with RAG. ⚡️ Learn more about RAG in our blog post: https://lnkd.in/dUgYwycE #RAG #LLMs #ArtificialIntelligence
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We’ve talked about the impact of micro UIs in the context of a multi-agent approach to AI and organizational artificial general intelligence (OAGI), but now it's time to see them in action! 🚀 🎙️ In the latest episode of Invisible Machines, bestselling AI authors, Robb W. (CEO and Co-Founder of OneReach.ai ) and Josh Tyson (Co-Host), bring along Cole Gentile, Solutions Designer at OneReach.ai , to take us on a journey exploring micro-UIs and AI agents—from generating contracts to taking secure payments in a healthcare setting, as well as a dynamic retail experience. Cole designed most of the demos available in the playground anyone can try on the OneReach.ai GSX platform, many of which feature micro UIs. 🎦 Watch the full episode: https://lnkd.in/dki-rGia 🤖 Curious about the agentic approach to workflow automation? Read our paper, "Using AI Agents to Establish Organizational Artificial General Intelligence (OAGI)": https://lnkd.in/dFjb75Kd #AIPodcast #MicroUIs #AI #AIAgents #UserExperience
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Gartner reports that 38% of HR leaders have already implemented AI solutions. 🤖 It's time to start orchestrating AI agents to automate your HR processes. Check out the new issue of our AI Navigator newsletter, inspired by an episode of the Invisible Machines podcast featuring Greg Vert, Principal and HR Transformation Leader at Deloitte. Discover how emerging technologies are fundamentally changing the nature of jobs and the way work gets done. Listen to the full episode: https://lnkd.in/duZ8KkiF
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Boost security by giving customers proactive AI fraud protection. 🤖 With the OneReach.ai Generative Studio X platform, you can build AI agents that not only detect fraud but also alert users and guide them through the actions necessary to protect themselves. 🔷 Send proactive outbound alerts 🔷 Communicate via WhatsApp and email 🔷 Customize UI elements 🔷 Execute on a determined workflow 🔷 Connect to knowledge base and NLP Want to learn more about the vast possibilities with a multi-agent approach to AI? Download our whitepaper, “What Everyone Is Getting Wrong About AI Agents”: https://lnkd.in/eEnav-NS #AIAgents #AgenticWorkflows #Fraud #CyberSecurity
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Are you investing in customer engagement but seeing lackluster results? 🤖 AI agents can help. Check out our recent blog post to learn about how: 🔸 Properly designed and deployed AI agents can reduce human intervention by 37%. 🔸 Successful AI orchestration helped a retail giant increase gross profit by $3 million. 🔸 Organizational AGI is transforming businesses into self-driving entities. Ready to revolutionize your customer interactions? Read more: https://lnkd.in/dkTc4t4J #CustomerExperience #AI #AIAgents #AgenticWorkflows
Repairing Customer Engagement with AI Agents - OneReach
https://onereach.ai
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What’s the difference between large language models (LLMs) and AI agents? Great question! LLMs: The Wordsmiths 💬 🔸 Pattern Predictors: LLMs predict the next word based on preceding words in a thread. 🔸 Text Generators: They generate text by recognizing and replicating patterns in the data they've been trained on. 🔸 Context-Limited: Despite their fluency, LLMs lack an understanding of the world and can't reason about ideas or context beyond text. AI Agents: The Doers ⚡️ 🔸 Action-Oriented: Using LLMs to communicate with users, AI agents predict the next necessary actions required for meeting an objective, such as booking a flight or selecting a hotel, rather than simply following instructions. 🔸 Task Specialization: A multi-agent approach enables AI agents to swarm around tasks, each specializing in different areas while sharing information and working collaboratively. 🔸 Human-AI Collaboration: The goal is to augment human intelligence, not replace it. AI agents work with us, enhancing our capabilities and efficiency. Our team at OneReach.ai has put years of R&D into making it easier to create and orchestrate AI agents that leverage LLMs to excel at task execution, share data and skills, and work alongside humans to achieve more and better results. Read the full article to discover more about strategic AI integration for your business: https://lnkd.in/e7gzgYJs #AI #LLMs #Automation #AIAgents #AgenticWorkflows
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There are many lenses through which we can view the world. 🌍 In the newest episode of Invisible Machines, James Bridle, author of Ways of Being 📖, joins to explore a multitude of perspectives on our ongoing relationship with technology. 🎙️ Robb W., CEO and Co-Founder of OneReach.ai , Josh Tyson, Co-Host, and James have a dynamic discussion, trying on various lenses for viewing intelligence and uncovering new ideas about technology along the way. Learn about the interplay between animals, plants, and machines in the search for planetary intelligence 🧠. James offers a broad vision of "thinking" systems that draws from biology, physics, and computation, and spurs an investigation into what a corporation is and could become. 🎧 Tune in to the episode: https://lnkd.in/dxGWY9rg 🤖 Learn about orchestrating conversational AI agents for your team: https://lnkd.in/d9A6SuyD #AIPodcast #InvisibleMachines #AI #WaysOfBeing #Technology #AIAgents #TechTalk
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👏 Congratulations to Joanna Kuc, Data Scientist at Compass Pathways and PhD Candidate in Experimental Psychology at UCL (University College London), for receiving an Honorable Mention award at the prestigious American Psychological Association 2024 conference! 🏆 We’re thrilled to see recognition for her innovative research project on journaling with AI for better mental health. Using the OneReach.ai platform, Joanna, Daniel Lametti, Professor of Cognitive Psychology at Acadia University and Director of Academic Fellowship at OneReach.ai , and Jeremy I Skipper, Associate Professor of Psychology at UCL, created a conversational app on Telegram that collects journal entries from participants as written text or voice notes and generates weekly summaries. 🤖 For more details about this unique design process and some of their findings, check out the episode of the Invisible Machines podcast: https://lnkd.in/djANiZyi. 🎓 You can also learn more about the OneReach.ai Academic Fellowship here: https://lnkd.in/gFcEwd9D
It was a wonderful surprise to receive an Honorable Mention award for my poster at American Psychological Association (APA) 2024 conference in Seattle from the Division of Applied Experimental & Engineering Psychology! The poster shows our preliminary results from the AI Journaling study that will soon also be out as a preprint. Thank you to to all my collaborators (Daniel Lametti, Oana-Maria Camburu and of course Jeremy I Skipper) as well as OneReach.ai for making it happen! I’m very grateful for this encouragement to keep on working on AI tools that can be applied in psychology and mental health care.
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🎙️ The newest episode of Invisible Machines, featuring our conversation about organizational agility with Aaron De Smet, Senior Partner at McKinsey & Company In this episode, Robb W., CEO and Co-Founder of OneReach.ai , Co-Host Josh Tyson, and Aaron dive deep into: 🤖 How AGI is reshaping our understanding of work 🤔 The outdated strategies of the industrial revolution and why they no longer fit 💡 Practical insights into how companies can adapt and thrive in the AI-driven era 🎧 Listen to the full conversation: https://lnkd.in/daeA8qZb 🤖 Learn about creating agentic workflows: https://lnkd.in/d2wqAzQX #AIPodcast #lAGI #Innovation #Tech #OrganizationalAgility #AI
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