Ontelio

Protect Your Customers from AI Voice-Cloning with Ontelio’s AI-Driven Redaction Solutions AI voice-cloning scams are on the rise, and millions of people are at risk of being deceived into sharing their sensitive information. Fraudsters can now replicate a person’s voice with stunning accuracy, tricking banks, contact centers, and even your customers into handing over private details like account numbers and passwords. As the threat evolves, so must your data protection strategies. Ontelio’s advanced AI-powered redaction solutions can prevent scammers from accessing critical information during customer interactions by automatically removing sensitive data from call recordings, chat logs, and transcripts in real-time. Here’s how Ontelio can help: ✅ Contextual AI Redaction: Understands the conversation, removing only what’s necessary while preserving important insights. ✅ Near Real-Time Protection: Safeguards sensitive data before it can be exploited by fraudsters. ✅ Multichannel Coverage: Redacts data from phone calls, chats, and other media types across all customer interactions. ✅ Regulatory Compliance: Ensures your operations stay compliant with GDPR, PCI DSS, and other major regulations. Don’t wait until your business is targeted! Protect your customer data and build trust in a world where AI scams are growing more sophisticated by the day. 💬 Have you heard of AI voice-cloning scams? Share your experiences or concerns below! 🔗 Learn more about how Ontelio can protect your organization. https://buff.ly/3XorEcA #cybersecurity #infosec #phishing #privacy #dataprivacy #compliance #riskmanagement #regulation

Why Redaction Over Encryption for Compliance? (For Chief Privacy Officers navigating GDPR, HIPAA, PCI-DSS, CCPA, and PIPEDA) As data privacy regulations evolve, Chief Privacy Officers (CPOs) are opting for redaction over encryption to comply with laws like GDPR, HIPAA, PCI-DSS, CCPA, and PIPEDA. Read more here: https://hubs.ly/Q02KV76n0 Key Benefits of Redaction Over Encryption: 🔹 Data Minimization: Redaction keeps only necessary data, meeting data minimization and purpose limitation principles. 🔹 Enhanced Compliance: Removing unnecessary data aligns better with GDPR and CCPA requirements. 🔹 Reduced Breach Risk: Encrypted data can still be exposed if decrypted, but redacted data eliminates this risk. Need help with redaction? Connect with our data privacy experts at Ontelio to learn more. ♻️ Repost this to spread the word! #Business #Innovation #Compliance #DataSecurity #CyberSecurity

CIOs and CISOs Struggle with Aligning AI Advancements in Generative AI with Data Privacy Regulations The AI Revolution in Business: Balancing Innovation and Data Privacy Artificial Intelligence (AI) is transforming industries, enhancing efficiency, decision-making, and customer engagement. But for CIOs and CISOs, balancing these benefits with data privacy responsibilities is crucial. Read the full article here: https://hubs.ly/Q02KjhLV0 🔍 Opportunities and Challenges AI offers: ◾ Enhanced efficiency through automation ◾ Improved decision-making via predictive analytics ◾ Innovative customer engagement But it also brings risks like data breaches and privacy concerns. A strategic approach to AI deployment is essential. 🛡️ Navigating Data Privacy Regulations Compliance with GDPR, CCPA, and global data privacy laws is critical. Non-compliance can lead to substantial penalties, highlighting the importance of understanding these regulations. 🛠️ Strategic AI Deployment and Compliance A holistic approach considering legal, ethical, and technological implications is necessary. This includes robust data governance, regular audits, and employee training. 🔮 Future Trends – Beyond Encryption to Data Redaction AI and data privacy will evolve beyond encryption to solutions like data redaction. Ontelio's AI-driven redaction accurately identifies and removes sensitive information, ensuring compliance across various data types. As AI evolves, balancing its benefits with strict adherence to data privacy laws is crucial. Incorporating advanced redaction solutions like Ontelio into data privacy strategies ensures robust protection and ethical AI usage. #AI #DataPrivacy #Compliance #CIO #CISO #Ontelio #Innovation #EthicalAI #DataSecurity #RegulatoryCompliance #CX #CustomerExperience P.S. Repost this for your network ♻️ Thank you!

FTC's Expanded 'Unfairness' Doctrine: A Strategic Imperative for CIOs and CISOs (The shift you need to know about for 2025 and beyond) The FTC's intensified scrutiny under its expanded 'unfairness' doctrine marks a pivotal challenge for enterprise contact centers. This shift targets not just overtly deceptive practices but also those deemed inherently unfair to consumer privacy and data security. For CIOs and CISOs, this development is more than a compliance issue—it's a strategic concern demanding innovative responses. The FTC's proactive stance underscores the need for a holistic approach to data ethics and security, embedding consumer trust and data integrity at the core of business operations. https://lnkd.in/eadS9RUf Ontelio's Data Redaction Solution: Your Strategic Ally In this evolving regulatory landscape, Ontelio's advanced data redaction technology emerges as a critical tool for enterprises. By intelligently identifying and redacting sensitive information across various data sources, Ontelio ensures compliance with stringent privacy regulations, reinforcing your commitment to consumer privacy and data security. Key benefits include: ◾ Automated Redaction: Reduces the need for manual intervention, minimizing human error and increasing efficiency. ◾ Regulatory Compliance: Keeps enterprises aligned with the latest standards in PII, PCI, and PHI, adapting swiftly to regulatory changes. ◾ Data Integrity: Maintains the integrity of original data while securely masking sensitive information. ◾ Scalability: Handles large volumes of data, making it suitable for enterprises of all sizes. ◾ User-Friendly Interface: Simplifies the redaction process, making it accessible even to non-technical staff. As the FTC's enforcement trends evolve, stay ahead with Ontelio's robust solutions, ensuring your enterprise not only meets compliance requirements but also fosters consumer trust in an increasingly scrutinized environment. #DataPrivacy #CX #CustomerSuccess #CIO #CISO #Compliance #AI #DataRedaction #FTC #EnterpriseSecurity #ConsumerTrust P.S. How is your enterprise preparing for these regulatory changes? Comment below!

How to Maximize Contact Center Efficiency with AI and Superior Data Privacy Integrating AI into contact centers is essential for enhancing customer service and operational efficiency. Our latest article uncovers how Ontelio empowers contact centers to leverage call recordings and chat transcripts while ensuring compliance with GDPR, HIPAA, and PCI DSS. With advanced data redaction and privacy-by-design principles, we help ensure regulatory compliance and build customer trust, unlocking AI's full potential in customer interactions. Learn how we harmonize AI training with privacy to drive operational success. https://lnkd.in/e8_q-Vrm #ContactCenters #AI #DataPrivacy #GDPR #HIPAA #PCIDSS #CustomerExperience #DataRedaction #Compliance #AITraining #Ontelio