Owner.com

I am super excited to share some news: I have joined the amazing team at Owner.com as their Chief Product Officer! After almost a decade at Remind, from pre-revenue to successful acquisition, from Product Manager to CEO, I was ready for some rest and reflection. But after meeting the amazing Adam, Dean, Rob, Josh, Kyle, Venkat, and Will – I couldn't wait a single day to get started. Owner is an absolute slam dunk in all 3 things I was looking for: mission, team and opportunity. 1: Mission 🌎 I have gotten to help build some truly world-altering software (Spotify, Instagram, Remind) - but Owner has perhaps the most urgent and vital mission yet. As waves of technology sweep over the world, they often leave small business owners struggling to adapt. It's gotten harder and harder for them to succeed against giant corporations. But small businesses are what make us love our communities, and they're worth fighting for. So Owner’s mission is simple - arming owners to take on their Goliaths. How can we help small businesses win in the digital age? 2: Team ❤️ I have worked on some amazing teams in my career - but the density of talent at Owner is absolutely amazing. From my first chat with Adam, his passion for helping small biz owners succeed was clear, his leadership instincts and ability to scale a company were exceptional beyond his years, and his urgency was absolutely infectious. The whole crew is similarly extraordinary. You know you are part of an all-star team when you are literally buzzing with nervous energy to ensure you bring your best self every day. It's fantastic. 3: Opportunity 🚀 So many startups right now are either navigating the challenging waters of slower growth and compressed valuations, or they are high-risk AI plays with unproven business models. Owner is a shining exception. Multiplying in size every year, even while serving thousands of small businesses- is no small feat. But more importantly - the market is huge, fragmented and in dire need of Owner’s help. Rob said something I loved: “every startup is risky - so might as well join one that has absolutely massive ambition”. 100% agree. If you want to make software that gives small businesses superpowers, if you love having real world impact and want to grow and be challenged, and if you want to build a truly important company - please don’t hesitate to reach out to me to learn more!

Huge congrats to Owner.com on a record month and incredible string of triple-digit growth at tens of millions in ARR!! TL;DR: Great Founders + Best-of-Breed Product Team + Epic CRO + Huge TAM -> Top 1% growth Ambitious folks, join this one. MFM: Mega Founder Mode.

Our CEO Adam spent the day with Mike, an Owner.com customer and the owner of Hummus Factory in LA as well as multiple other restaurants. Bonus: see Mike vs. Adam in a hummus-making challenge 🧆 Who do you think is will win?? 🏆

🔥 Summer 2024 product update from Owner! 🔥 Huge kudos to our product team who have worked so hard to bring new features to life for our customers. 👀 Even more new enhancements coming soon, stay tuned.

Woke up this morning and saw that Forbes put Owner.com on the Next Billion-Dollar Startups list. It hit me hard. 🥹 I teared up, because this was a dream come true. I started Owner.com as a 17-year-old high school dropout. I didn’t know anyone in tech. But I watched the tech world closely. For 7 years, I’ve admired the companies on the Next Billion-Dollar Startups list. During all of the brutally hard times when we’d almost run out of money, or things would be going horribly wrong… I’d see this list and think: “One day.” That day has come. But it’s not because of me. It’s because of our amazing team. We’d be nothing without our great people. They deserve far more credit for where we are today. Owner has a really special team. I feel blessed to get to build with them every day. This is an exciting recognition, but it changes nothing. We’re staying hungry. We don’t take anything for granted. We work like the underdogs we are. We have to. Thousands of mom-and-pop business owners are counting on us. If you’re passionate about helping mom-and-pop business owners survive and succeed, we're hiring across 12 roles now. Check out our careers page. 

The Talent team at Owner has recently become aware of phishing attempts by scammers posing as Owner employees in an effort to access candidates’ personal and financial information. Please note that any communication from our hiring team regarding job opportunities will only be made by an Owner employee with an @owner.com email address. We will never ask you to provide personal or financial information, including but not limited to: your social security number, credit card numbers, passport information and/or other related banking information. If you believe you are being contacted by scammer, please mark the communication as "phishing" or “spam” and do not respond. Job hunting and interviewing is hard enough for candidates, and we are frustrated that job seekers are being targeted and exploited in this way. 

We talk a lot about our customers, but what is it like to actually work at Owner? We published our first Culture Deck as a way to be highly transparent about our values and how we operate as a team. If you resonate with what you’re reading here - we are hiring! #culture #values #careers #hiring #lifeatowner

See how the owners of Phnom Penh Noodle Shack increased their sales by 200% in 6 months using Owner.com 📈 Bonus: also see how our CEO Adam Guild performs in a special cooking challenge against the experts 🍜 #owner #restaurantowner #restaurantowners #smallbusinessowner

“Owner is a must if you’re serious about growing your restaurant.” Case Study: see how Timirie Shibley from Doo-Dah Diner increased direct online sales by $72,000 using Owner.com At Owner we are dedicated to building powerful tools for our customers so that their businesses not only survive, but thrive 🚀 #owner #restaurantowner #restaurantowners #smallbusinessowner

🎉 Exciting news! After 10 years at Compass, building from an idea to an IPO, I'm on to my next adventure: I’m thrilled to announce that I’ve joined Owner.com as President & COO. I’ve spent the last 20 years helping small business entrepreneurs succeed. It's my life's mission. It’s why I loved what we were building at Compass. For my next move, I explored a number of opportunities at the frontier of AI. The biggest trend I saw? The gap between the leading edge of AI and small business owners just keeps widening. What no one seems to be thinking of is how to put the incredible power of AI and cutting edge technologies in the hands of small business owners. That's exactly what Owner is doing, starting with independent restaurants. This company is changing reality for small business entrepreneurs, in the best way. As I met the team, I heard stories of people like Timirie Shibley, the owner of Doo-Dah Diner in Kansas. It’s the most popular diner in town, but Timirie was still getting crushed by big corporations before she found Owner. “Owner is life-changing,” she said, with tears in her eyes. I heard other stories like hers as Adam Guild and Dean Bloembergen took me on a listening tour with their customers. It was plain as day: we all had the same mission of helping small businesses thrive in the digital age. I knew I had to join. Owner’s target customer is “small”, but the collective opportunity – millions of independent business owners – is massive. And the team has done an incredible job of getting to this point. Owner about 3X'd in 2022 and did it again in 2023, while racking up #1 ratings on G2. And they've built an amazing team. The friend who introduced me said his friend joined after having spent years at Notion and Dropbox, and called it, "the best team I've seen in my career." I’ve been similarly impressed. This includes Owner’s incredible investors, including Jack Altman, Jason M. Lemkin, Alex Bard among others. They’re highly engaged and aren’t shy about being superfans of this company. Bottom line – Owner is on a fantastic mission to make sure beloved local businesses thrive in a world where technology and AI will dictate their future. I can’t wait to help them by bringing Owner’s mission to life with this unbelievably talented team. Rob