Podium

From PhD to millions of dollars worth of Teslas sold... Alex Lawrence, PhD is a top 10 used EV dealer nationwide. I spoke with Alex, the CEO of EV Auto, to learn more about his unique approach to selling EVs, why EV mandates should end, and decoding Elon to beat the market. Top takeaways ⬇ Why a used EV dealership? - How Alex transitioned from academia to the car business. - The power of combining innovation with business acumen. - Choosing a high-visibility dealership storefront. Staying ahead of Elon.  - Navigating price volatility and adjusting before competitors. - Predicting and reacting to market trends to keep the business profitable. Why do people buy EVs? - 95% of Alex’s customers are first-time EV buyers. - EV shopping experience vs. traditional car buying experience. - How to become a trusted EV expert. Nuts and bolts of the business. - Minimal marketing and advertising. - Gross profit per unit is approx. $4,600 ($3,600 front end, $1,000 back end). - Ramping up private acquisitions. 3 tips to sell more EVs. - Be all in or all out. - Abandon traditional strategies. - Understand charging. The full episode is live! Stream it now: Apple: https://lnkd.in/d92pdJrs Spotify: https://lnkd.in/dXiEN7Ur YouTube: https://lnkd.in/dKrwDbnE

Podium’s AI Employee - their flagship agentic application - helps small businesses boost lead conversion by providing fast, accurate responses to customer inquiries. With LangSmith, Podium could quickly create feedback loops to test their agent's performance - from dataset curation to model fine-tuning. This resulted in: • F1 scores surpassing Podium's 98% quality bar • 90% reduction in engineering intervention due to more efficient issue resolution by the Support team • Improved customer satisfaction (CSAT) scores for Podium's AI-powered services & support interactions 👉 Read Podium's story: https://lnkd.in/gikteh3V 🤓 Check out our guide to testing LLM apps: https://lnkd.in/gi-jiMxj

Always on time, never takes a day off, and doesn’t complain... AI could be your new favorite coworker I spoke with Eric Rea, co-founder and CEO of Podium, to discuss how AI-driven chatbots are being integrated into dealerships. Top takeaways from Eric 👇 The changing world: - Dealers face two big challenges: lead conversion and training. - How a dealership can run with just one human BDC worker. Why AI works: - The power of large language models. - A well-trained chatbot is as effective as a human. - Shoppers can inquire anytime. Cost advantage: - AI frees up time for revenue-driving tasks. - Cut expenses without losing efficiency. Limitations: - AI isn't perfect and can't fully replace humans. - Customizing chatbots for each dealership is complex. Long-term impact: - AI employees are here to stay. - The technology keeps learning and improving. - Early adopters will gain a competitive edge. Full episode is live - stream it now: Apple Podcasts: https://lnkd.in/epNcCcvm Spotify: https://lnkd.in/eVCNQDYv YouTube: https://lnkd.in/ePFepq3H

The rise of “A.I. employees” is crazy to witness: - Work 24/7 - Knows every car on the lot - Never rude Eric Rea, CEO of Podium , explains how car buying is changing due to this: #podiumpartner

It’s been a rough week for the automotive industry and we absolutely feel your pain. We also recognize the importance of getting back to business. So, here’s how Podium can help: Keep your lead and customer communication flowing: Plug all your lead sources into our platform to ensure you don’t miss a single lead. Respond instantly to your customers: Our AI BDC can connect and engage with your prospects and customers 24/7. Bulk Messages: Craft a bulk message campaign to let folks know you’re open for business and capture mobile payments or vehicle deposits—all through SMS. We’re here for you. Comment or or visit https://lnkd.in/ePFsSFPy to get in touch with us.