Route

Thank you Fortune for sharing our exciting news. We’re honored to have earned the trust of our investors and partners Hanaco Ventures, Jaws Ventures, Madrona, and Granger, and are grateful for the constant commitment and hard work of our team. In CEO Michael Yamartino’s words, “with our new funding, we’ll continue to expand our solutions that help brands boost customer lifetime value and satisfaction, while carving our own path to profitability.” Read more here: https://lnkd.in/gDbxv_nf

Today, we are thrilled to announce our $40M Series C funding round. This milestone brings our valuation to $1.4B – a testament to the dedication of our team and the unwavering support of the 13,000 brands who trust Route to deliver powerful post-purchase experiences. We’re excited to continue expanding our solutions while carving out our own path to profitability. As always, we’ll remain steadfastly committed to #overdelivering for our brands and their customers. Read more about the round here: https://lnkd.in/g9Sy9rDv

Millions of shoppers affected directly or indirectly by porch piracy are increasingly opting for shipping insurance at checkout to cover their packages, but fake insurance services are becoming a threat to both consumers and businesses. Read how brands and their customers can stay ahead protected with licensed shipping insurance providers, like Route. TechHQ: https://lnkd.in/gyqAwbUX #Ecommerce #CustomerExperience #PackageProtection #Route

Details when you want them. A snapshot when you don’t. An all-new, all-in-one view of claims gives you instant insight into resolution statuses, dollars paid, and more. And if you want to know more? Just drill in. Meet our new Claims Tab. https://lnkd.in/giyJGE-C

ABC4 News covered Utah’s Department of Insurance fake shipping insurance warning: “These companies are refusing to pay up when needed, or subject you to fine print details that make it hard or impossible to collect a claim.” Route’s “Guide to Package Protection Offerings” shows how to check if an option is licensed (reminder: Route’s is). Watch ABC4 News clip & read Route's guide: https://lnkd.in/ggaSdsxV #Ecommerce #ShippingInsurance #ConsumerProtection #RiskManagement

"It's worse than no protection at all." State insurance departments are increasingly warning consumers about unlicensed, fraudulent shipping protection, and Utah is the latest to reinforce this. Our Chief Compliance Officer Corinne Carr discusses how brands can avoid unwittingly partnering with illegitimate providers and stay ahead in the ever-evolving ecommerce landscape with licensed package protection providers, like Route. Read the op-ed: https://lnkd.in/ggaSdsxV

Happy Earth Day from Route and GreenPan. Together, we're protecting packages - and the planet. "GreenPan has chosen to partner with Route to ensure that our customers have the best post-purchase experience. Our customers can solve shipping issues within seconds, plus help protect the planet with carbon neutral shipping. Win win!"

Our CEO, Michael Yamartino, spoke with Judy Khan Shaw on #NYSEFloorTalk to discuss the journey and vision of Route and how we're transforming the online shopping post-purchase experience for over 13,000 brands and their customers.

Route is expanding its Commerce Tech Stack with powerful integrations. Teaming up with Klaviyo, Salesforce, Status, Recharge, and Zendesk, we're empowering merchants to streamline their customer experience effortlessly. Learn more about the brands leveraging these integrations to create unparalleled customer experiences. https://lnkd.in/gYG2NcjT #Ecommerce #CustomerExperience #RouteIntegrations

Today, Route celebrates Daily Drills — a female-founded brand making history in ecommerce. With 350k followers across the founders and Daily Drills’ social media accounts, the business has amassed a cult following in the three years since launch. Read their story — and why they love Route — here. https://lnkd.in/gT-bD3aK #womenshistorymonth #ecommerce #femalefounded