Preservation of Affordable Housing reposted this
When resident communications support trust and open engagement, residents often feel better about reaching out for assistance and working with their landlords to maintain stable housing. Recognizing this, SAHF’s Housing Stability Cohort identified effective resident communication as a crucial element of #housingstability. To share emerging best practices, SAHF has published a Resident Communication Touchpoints Brief and collaborated with Preservation of Affordable Housing to develop a resource titled “Applying Trauma-Informed Principles: An Example of Resident Communications.” We extend our gratitude to JPMorganChase for their support in promoting these best practices. Learn more: https://lnkd.in/ehtdWBtW #ResidentEngagement #TraumaInformed #AffordableHousing