Quantum Metric

This spring, say goodbye to hours spent analyzing customer sessions with Felix AI. Powered by Google's Gemini Pro, Felix instantly summarizes user behavior, offering actionable insights and quantified experiences in real-time. 🚀 But, wait there's more: 😲 Pose questions to Felix to learn more about an experience. 🤩Incorporate Felix directly into your VoC channels. 🤯 Use Felix to supply your agents with call center scripts. And this is just the start of how #FelixAI can transform the way you listen to your customers! Learn more about Felix and Explore our complete #QMSpringLaunch: https://bit.ly/3U38ush

Picture this 📸 While everyone is bundled up in the cold, you’re basking in the Arizona sun. Sounds pretty nice, right? Join us February 25-27 for LEAP 2025 in Phoenix. Get ready for: 🚀Hands-on innovation in a breathtaking desert setting 💥Unforgettable insights from the best in the business ✨Networking under the stars at a Southwestern celebration that you won’t stop talking about 🏜️ Relaxing and recharging in style while soaking in the Arizona warmth Mark your calendars now—tickets drop October 9th at https://hubs.ly/Q02PHRRr0!

Ready to bridge the gap between data and action? You’re not the only one. With Quantum Metric’s newest product suite, transforming digital insights into strategic moves has never been easier. Here’s what’s new: ⭐ Metric Builder: Are your KPIs aligned with your goals? Now they can be. Customize metrics that directly support your business objectives. ⭐ Enhanced Page Analysis: Want to know which page versions drive the most engagement? Our upgraded tools allow you to compare versions side by side and optimize user experiences. ⭐ Funnel Builder & Drop-off Analysis: Struggling with customer drop-offs? Quickly build funnels to see where drop-offs occur and how they affect your bottom line. Curious to learn more? Discover the full breakdown here: https://hubs.ly/Q02Pl01T0

One negative headline can change everything. It's something we've all heard before, but what's the real impact? This week, Quantum Metric was featured on CNBC's Squawk Box, where our data helped shed light on how Boeing's recent recalls are impacting flight bookings. The takeaway? As Monica Pitrelli noted while flying remains one of the safest ways to travel, negative headlines are making customers think twice. For airlines—and any brand—effective communication is key to maintaining consumer trust, especially in the face of bad press. As we gear up for the holiday season, understanding consumer behavior is more important than ever. Our latest blog (linked in the comments) breaks down the trends shaping travel right now and how brands can adapt. #Traveltrends #HolidayTrends

Did you know? A seamless digital experience can lead to a 15% boost in conversion rates. Curious how? Just ask Ashley Furniture. When one of the world’s leading furniture retailers wanted to elevate their online shopping experience, they turned to Quantum Metric. With millions of customers browsing, it was crucial to understand each journey and remove friction at every step. Here’s what happened: 🚀 15% increase in conversion rates by streamlining the digital journey. 📉 Reduced error rates by 50%, ensuring smoother transactions for customers. 💡 Real-time insights empowered Ashley Furniture to continuously optimize and innovate. Ashley Furniture’s success story is proof that when you combine deep customer understanding with the right tools, the results speak for themselves. Want the full story? Dive into the details here: https://hubs.ly/Q02Mztzp0

Choosing the right platform is crucial for understanding your customers and optimizing their journey. In Quantum Metric’s latest blog, they break down the top 3 considerations that should guide your decision. 📈Scalability Matters - Can the platform grow with your business needs? 💡Real-time Insights - How quickly can you identify and act on customer behavior trends? 🙏Ease of Integration - Does it seamlessly fit into your existing tech stack? Curious to see if your current platform measures up? Dive into the full blog to learn more: https://hubs.ly/Q02Mztzg0 #DigitalExperience #AnalyticsTechStack

What a day at the Porsche Experience Center in LA! 🚗💨 Earlier this week our Quantum Metric team definitely put the pedal to the metal enjoying some fast-paced fun and high-octane conversations with customers and prospects. The checkered flag went to one customer who called us their "favorite tech partner." Hearing that kind of feedback really revs our engines! Thanks to everyone who joined us! Looking forward to the next lap. 🏁

How are you adapting to the latest trends in digital experience analytics? In the fast-paced world of digital experience, keeping up with the latest trends is essential. Join us on August 29th for an exclusive webinar featuring James McCormick, Research Director at Research in Action, and Mario Ciabarra, Founder and CEO of Quantum Metric. What you’ll learn: ✔️The emerging trends and market dynamics shaping Digital Experience Analytics (DXA) in 2024. ✔️Expert advice on selecting the right DXA vendor for your business needs. ✔️Why Quantum Metric stands out as a leader in the DXA space Don’t miss this chance to stay ahead in the digital experience game! Register now: https://hubs.ly/Q02M7qft0

🎶 Cue some 1980s Sade because Alaska Airlines is a smooth operator! 🎶 By teaming up with Quantum Metric, Alaska Airlines streamlined their support process. Now, agents quickly replay customer sessions, pinpoint issues fast, and engineers fix defects in no time—all in real-time. The result? Happier customers and smoother operations. Find out how in our case study. https://lnkd.in/gaXs6qfm

Ever invested in cutting-edge tech only to see it go unused? We’ve all been there. Shelfware is a drain on your resources and a missed opportunity for growth. Luckily, we’ve cracked the code to ensure your analytics tools are not just another box to check. Here's how: 💥 Cross-team power: When everyone can access and use insights, decision-making becomes data-driven and agile. 💻 Simplified training: Choose intuitive tools and provide robust support. Empower your teams to self-serve and act fast. 🪄 Leadership magic: Executive buy-in is key. When leaders back analytics, it drives adoption and aligns with business goals. Ready to turn your analytics into action? https://hubs.ly/Q02Lj38k0