Quest Labs

We spoke with 100s of Lifecycle Marketers and had a shocking revelation... Lifecycle Marketers even at many F500 companies STILL create cohorts, and segments and figure out messaging for their channels manually!!! Yes of course there are tools provided by channel-specific marketing platforms like Attentive or Klaviyo but they are limited to basic rule-based segments and flows. We at Quest Labs couldn't help but feel like there was a huge opportunity to supercharge these Lifecycle Marketing workflows with AI 🪄 Imagine being able to analyze millions of user behavior touchpoints and recommending context-aware, real-time, and dynamic workflows - segments, variants & flows - for each user to drive 1:1 hyper-personalized messaging, image & text across channels that drive conversions and engagement rates unlike ever before!!! This is now possible with multimodal transformer-based recommendation systems. I spent many years diving deep into this tech, from my research at the University of California, Davis & Carnegie Mellon University to my work on the Merlin Team at NVIDIA. So I cannot say enough about how excited I am for this to enable powerful end-consumer experiences now! In the coming weeks, I will be sharing more about how our team is thinking about bringing this tech to market, stay tuned and follow along! #Lifecyclemarketing #GenAI #AI #Martech #LLMs #Personalization #DigitalMarketing

Imagine being able to mould your chatbot the way you want to🤖 and being able set the tone of the bot based on your brand voice🗣️ and also have super-personalised conversations with your customers while efficiently resolving their queries.💬 Why just imagine when you can achieve it? Have a look at what we just shipped!🚀 #BrandVoice #Personalisation #ChatBot

Spending time on improving user experience versus building more features to stay ahead of the competition is a tough decision. But it doesn't have to be this way. Today, companies can use Quest Labs to deploy their entire UX infrastructure in minutes. From the time a user visits your website to becoming a power user, Quest ensures there is minimum churn. Struggling with churn? Book a call here: https://bit.ly/46tsEjM Check us out here: https://bit.ly/4canU47

 SEPHORA's loyalty program boosted sales by a whopping 80%!😲 That's the power of a well-tiered Loyalty program💪 Swipe to discover how they turned their casual shoppers into loyal customers! #loyalty #sephora #personalisation

Most Important Counterintuitive Skill Every Tech Founder Needs to Master! Took me a long time as well! Its "Saying NO" As engineers, we're wired to solve problems but As founders, we need to CHOOSE which problems to solve. At Quest, saying no to "good" ideas has been the toughest for me but very crucial to pursuing great ones. I deeply understood that every "yes" to a feature request is a "no" to something else. Time, focus, and resources are finite. Strategy is as much about what you DON'T do as what you do. So what are you saying "no" to this week? 😉

At Quest Labs we have been shipping some interesting integrations with some of your favorite Data tools and platforms such as Segment Mixpanel Snowflake Amplitude Perplexity and more! Our goal is simple, we want to help Lifecycle Marketers achieve the highest conversions & hyper-personalization on channels such as email, SMS, and in-app through our out-of-the-box AI models both gen AI and predictive AI. And we have seen the best outcomes are possible only when our solution is closely tied to your existing sources of data allowing Marketing workflows such as segmentation, variant, and flows generation to be automated seamlessly saving hours and resulting and millions of dollars in ROI! I'm super excited to see Quest enable a future of real-time, context-aware, and dynamic recommendations and hyper-personalization, if you are a CRM or lifecycle marketer looking to supercharge your workflows, let's chat! #lifecyclemarketing #CRMmarketing #hyperpersonalization #integrations #datastack #digitalmarketing

Another level of intelligent automation on top of Quest's UI components🤩 You can instantly trigger automated emails campaigns when a user interacts with Quest's UI components using Loops, Instantly.ai, SendGrid, and dozens others. Ensure a personalised journey every step of the way. 🙌 Here's a demo of this seamless integration 👇 https://bit.ly/4fBHM33 #UI #campaigns #SaaS

Trivia Night + Happy Hour = Perfect Saturday! 🍻🧠 Join us for a fun-filled evening of brain teasers and networking in partnership with Persana AI 🤩 PS: We’re fully booked, but you can still register to get the event location! Register now to know the location 👇 https://bit.ly/3M7AjLq

A few days ago, I was on a call with one of our customers and was AMAZED! I saw they had 10-12 tabs open on Google Chrome and had 4 tabs pinned —Gmail, WhatsApp, Quest Staging Dashboard, and Quest Production Dashboard. That's when I truly felt the profound impact Quest Labs is having in their day to day. Moments like these make all the hard work worth it, and I wouldn't trade it for anything in the world. 🥹

Introducing On-Demand Product Tours 🎉 Say goodbye to dozens of annoying random tours popping over everywhere. Now show your users the educational tours when they ask or need them.  Make their experience beautiful, not annoying. Here’s a sneak peek of how it works 👇🏾 #chatbot #perosnalization #Saas