Revinate

Do you remember the game “Guess Who”? You’d ask the opposing player a series of yes-or-no questions to try to guess the right character’s identity. If you guess right, you win. Guess wrong, you lose. It’s the same in hospitality. If you can identify who your most valuable guests are and provide great, memorable experiences, they’ll keep coming back. You win. But if you can’t provide the personalized experiences guests have come to expect, they’ll probably end up with a competitor on their next stay. You lose. Revinate is stopping the guessing game, bringing you the technology to make good decisions, fast, and based on real data, not just chance or instinct. That’s why we’ve developed a Customer Data Platform (CDP) that brings all the characteristics and clues about your guests together in one place, so you can see them for who they truly are. And we’ve done it with the most advanced AI-driven machine learning this industry has ever seen to link every guest touchpoint, stay, and interaction together. We’re taking out the guesswork. If you’re with us at #NAVIGATEMiami, stop by our experience center to explore the Revinate CDP and catch a demo. Bank on Revinate and discover more of what our CDP can do for your hotel: https://bit.ly/49Pqjji #CustomerDataPlatform

“In hindsight, we should have done (fill in the blank), but we didn’t have the full picture.” Because how often do you even have the full picture? When it comes to understanding who your guests are, wouldn't a 360-degree view eliminate the regret of what you would’ve done in hindsight? It’s about “How do we combine data sets to get a 360-degree view of what's going on?” It’s a question asked and answered by Revinate CEO, Bryson Koehler. We're welcoming Bryson back to the podcast for episode 100 of the Hotel Moment podcast to explain why now more than ever, it's important for hoteliers to have a complete picture of their guests. And what Bryson Koehler and Karen Stephens, Revinate CMO and podcast host, uncover is that's only going to happen when hoteliers have technology that serves them with the data to tell their guests’ stories. 🎙️Listen now via the link in the comments! Hotel Moment episodes drop every Wednesday. Subscribe so you never miss an episode. You can also catch episodes on our Revinate YouTube channel. Be sure to hit subscribe! Or subscribe on Spotify, Apple Podcasts, or any other streaming service. #HotelMoment | #hospitality | #podcast

🎤Words matter, and we’re speaking volumes 🎤 We’re looking forward to our trip to City Winery NYC for the Women’s Leading Travel & Hospitality Roundtable event on October 28th, where our CMO, Karen Stephens, will speak to women leaders in travel and hospitality! If you can’t make it to this exclusive event, you can still get some insights from Karen by subscribing to the Revinate podcast, The Hotel Moment! #WLTH #WomenLeadingTravelandHospitality #WomeinTravel #WomeninHospitality #NYCEvents #CityWineryNYC #WomenLeaders

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🚨 Hoteliers, gear up for Black Friday & Cyber Monday! 🚨 Looking for inspiration for the biggest shopping weekend? 🎯 From eye-catching subject lines to irresistible offers, we've got 10 campaign examples from hoteliers worldwide to give you the creative spark you need to stand out this holiday season. 🏨💡 Discover how others are driving direct bookings and maximizing their revenue during most important sales event of the year. 💸 Check out our latest post now! 🔗 https://bit.ly/3A4yJrh

Be honest… What’s stopping you from investing in new technology to support your staff and serve your guests? Is it tech adoption myths? Is it apprehension about technology training for your staff? Is it budget concerns? If you’re deciding whether to adopt new technology to keep up with the industry's rapid growth, we’ve got four questions you should ask yourself to help you decide: ❓ What is the problem my hotel is trying to solve? ❓Am I willing to train staff on new technologies? ❓What will my hotel look like in the future, and am I committed to change? ❓Will this investment open doors for data collection? Learn how to answer those questions via the link in the comments! #HospitalityTehcnology

It’s peak season, everyone! Peak season! Ok, but don’t panic. If you’re already envisioning phones ringing off the hook, reservation agents moving at top speed, and hopefully an influx of direct bookings, we’ve got five tips to address concerns and help you prepare for the rush. Fall foliage trips, winter ski adventures, and holiday travel are bound to spike call volume, but that’s a good thing. How you handle that volume is what will determine your success and how many guest relationships you forge. Check out the link in the comments to find out how to meet peak season with confidence! #DirectBookings | #VoiceChannel | #HospitalityTechnology

100 episodes, 100 guests, 100 conversations, and we're just getting started. It's episode 100 of the Hotel Moment podcast, and there’s never been a better time for hoteliers to hear why the quality of their data ultimately determines their success. Revinate CEO, Bryson Koehler talks about how to quiet the noise of industry distractions and listen to your data story. We're welcoming Bryson back to the podcast, for one of the most comprehensive episodes we've done. You'll have the special opportunity to hear Revinate’s product evolution, and how we've come to change the minds and operations of hoteliers around the world — prioritizing accurate data collection and interpretation. Tune in to check if your current tech stack allows your data to speak up and tell your guests’ stories. Listen now via the link in the comments! Hotel Moment episodes drop every Wednesday. Subscribe so you never miss an episode. You can also catch episodes on our Revinate YouTube channel. Be sure to hit subscribe! Or subscribe on Spotify, Apple Podcasts, or any other streaming service. #HotelMoment | #hospitality | #podcast

“Technology has always been about empowering people.” Adam Mogelonsky, partner at Hotel Mogel Consulting LLC, shares how a Customer Data Platform can unite instead of divide your teams to reach business objectives. 🎙️Find out why on the Hotel Moment podcast: https://bit.ly/3Y4yeoX

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