Rocketlane

We're thrilled to announce our $24M Series B funding! Rocketlane is revolutionizing client project delivery and PSA with our innovative all-in-one platform. We're addressing critical market challenges through innovative solutions in client delivery experience, project governance, budgeting, resourcing, insights, delivery operations, and beyond while achieving rapid growth. Oh and what good is a big announcement from us if we aren’t rapping about it? Thank you to our incredible customers, partners, and investors for your support. This one's for you! Learn more: https://lnkd.in/gxB72KGd Srikrishnan Ganesan Vignesh Girishankar Deepak Bala Rahul Sridhar Karthig Saravanan #Rocketlane #SeriesB #FundingAnnouncement #Startup #TechNews #ClientDelivery #PSASoftware #Innovation #RapSong

How do you make a case for the budget you need to run professional services and customer success teams? It might help to discuss it over dinner at the Bay Area with some of top industry leaders 🍽️ We’re elated to bring Engage by Rocketlane to San Francisco next month! Let's dive into the art of budget planning—from optimizing team size to securing resources for the year ahead. In the past, we’ve had folks from GitLab, Coursera, Salesforce, Clari, Moveworks, and many other innovative organizations. This time should be no different. 📅 November 12, 2024 (Tuesday) ⏰ 6:00 PM - 9:00 PM PT 🏢 Alexander’s Steakhouse Hope to see some of you in the Bay Area soon! Srikrishnan Ganesan, Kenny Scannell, Rao Adavikolanu, Andy Lipski, Max Holman #CustomerSuccess #ProfessionalServices #Leadership

We’re live on Product Hunt with our latest release! We recently revamped our customer portal to make it 10x easier to use. With customer portal 2.0, putting together a customer dashboard to communicate project updates is as easy as building something with Lego blocks. The all new customer portal 2.0: - Is easy and intuitive - Has no learning curve - Fully customizable The Customer Portal 2.0 isn't just another shiny feature, but a new paradigm for how project updates and product value is recognised, managed, and communicated to the customer. This solves for visibility, accountability, collaboration, as well as product adoption. Consider signing up for a free trial, and show us some love and support on Product Hunt! Here’s the link: https://shorturl.at/cJuwb #ProductHunt #CustomerPortal #Rocketlane #ProfessionalServices

We're doing a session on budgeting for professional services organization. Save your spot. Registration link in the comments section.

Leading a professional services organization can be quite daunting. The landscape is constantly shifting beneath your feet as disruptive forces reshape traditional service delivery models. In today's climate, client demands are soaring, and market stability remains elusive. Your talented team members wear multiple hats, pushing themselves to the limit day after day. And in this complex environment, professional services leaders have lacked a crucial resource: a dedicated space to connect with peers who truly understand these challenges. That's why we created The PS Club — now a thriving community of 150+ senior leaders who come together to share insights, experiences, and solutions. If you're steering a high-performance professional services team through these waters, we have a seat for you at the table.

If you are considering a role in #CustomerSuccess, #CustomerOnboarding, and #ProfessionalServices, explore Preflight's job board. Join us to connect directly with hiring managers and expand your network! Apply to join: preflight.cx 1. Canonical is looking for an Enterprise Customer Success Manager APAC Location: Jiddah, Makkah, Saudi Arabia Ref: https://lnkd.in/gzyqr_tv 2. Airbox Systems is looking for a Customer Success Manager Location: Wantage, England, United Kingdom Ref: https://lnkd.in/gmaHmns2 3. Rocket.Chat is looking for a Customer Success Manager - EMEA Location: Portugal Ref: https://lnkd.in/gwCC3kR8 4. Healthy Workers is looking for a Head of Customer Success Location: Amsterdam, North Holland, Netherlands Ref: https://lnkd.in/gk49viPy 5. SnapLogic is looking for a Director, Customer Success EMEA Location: London, England, United Kingdom Ref: https://lnkd.in/g2-8D3uy 6. Docue is looking for a Chief Customer Officer Location: Helsinki, Uusimaa, Finland Ref: https://lnkd.in/grShJ8NQ 7. Nedap is looking for a Head of Customer Engagement Location: Groenlo, Gelderland, Netherlands Ref: https://lnkd.in/gahM-kxQ 8. BlueOptima is looking for a Global Head of Customer Success Location: London, England, United Kingdom Ref: https://lnkd.in/g7m7MbQR 9. SAS is looking for a Manager-Customer Success Location: Heidelberg, Baden-Württemberg, Germany Ref: https://lnkd.in/g4h3w-AF 10. Simpro Software is looking for an Implementation Team Leader Location: Tonbridge, England, United Kingdom Ref: https://lnkd.in/gW9KtxCB 11. EPAM Systems is looking for a Service Delivery Manager Location: Eindhoven, North Brabant, Netherlands Ref: https://lnkd.in/gNw9s4uH #Hiring #CustomerSuccess #CustomerOnboarding #SaaS

Where do Chicago's top Customer Success and Professional Services leaders gather for game-changing conversations? We're excited to bring Engage by Rocketlane to Chicago! We're hosting an exclusive dinner gathering for the city's most innovative Professional Services & Customer Success leaders at the acclaimed Frontera Grill. Join us on November 14th at 6:00 PM for an intimate evening of meaningful conversations, fresh perspectives, and connections that last - all over exceptional cuisine. In the past, we've had leaders from GitLab-com, Coursera, Salesforce, Clari, and LivePerson to name a few. Seats are limited, so if you're a PS leader in the Chicago Metropolitan Area, consider registering now! (Link is in the comments) ⏰ 6:00 PM 📅 November 14, 2024 (Thursday) 🏢 Frontera Grill #CustomerSuccess #ProfessionalServices #Leadership #SaaS

At Rocketlane, customers have always been at the heart of everything we build. 💙 From easy-to-share presentations to our rave-worthy Customer Portal—everything is designed to provide visibility, keep teams accountable, and foster strong relationships. 🤝 But we realized that was only the beginning of what’s possible! We asked ourselves: What would the ultimate UX for your customer partnerships look like? 💭 What if your customers had a website-like experience—where taking action feels easy, they stay constantly informed, and always have the right resources exactly when they need them throughout their post-sales journey? Introducing Customer Portal 2.0 ✨ #customerexperience #customercollaboration #PSA #customeronboarding

Happening now! Join B2B SaaS Advisor Steven Cronin as he dives into proving your team’s value, tracking key metrics, and connecting efforts to revenue. Perfect for post-sales leaders and individual contributors alike! Join now: https://bit.ly/4eDol96  #CustomerSuccess #PostSales #Leadership #KPI #ProfessionalServices

🚨 1 Hour to go! 🚨 Don’t miss today’s Deep Dives session with B2B SaaS Advisor Steven Cronin from Resonant People Consulting! Learn how to showcase your team’s impact, track key performance indicators, and connect your efforts directly to revenue.  If you’re in post-sales leadership or an individual contributor looking to prove your value, this session is for you! Date: October 29, 2024 Time: 8:30 am PDT | 11:30 am EDT | 4:30 pm BST There’s still time to register -  https://bit.ly/4eDol96 #CustomerSuccess #PostSales #Leadership #KPI #ProfessionalServices