SearchUnify

When your team is still 'How you doin?' with all that uncaptured knowledge... 😅 It's time to give Knowbler a try! Don't let valuable insights stay stuck in someone’s head—Knowbler helps you capture and share knowledge seamlessly! 🧠✨ 👉 Book a demo and bring your team to the next level of productivity: https://lnkd.in/gU3ykMqV #KnowledgeManagement #KCS #AI #TacitKnowledge #CustomerSupport #Knowbler #BoostProductivity #KnowledgeSharing #innovation #technology #usa

While many customer support agents are worried AI might steal their jobs, here’s the reality check: 91% of companies using AI in 2024 plan to hire more in 2025! And 96% say that employees with hands-on AI experience will have a serious edge. Why? Because AI isn’t here to take over—it's here to make agents smarter and unstoppable! Introducing SearchUnify Agent Helper, an advanced GenAI-powered co-pilot designed to streamline agents’ workflows by automating repetitive tasks and empowering them to focus on what matters most: delivering personalized, high-quality customer support. Here’s what companies leveraging Agent Helper are achieving: ✅ 95% boost in agent productivity ✅ 87% reduction in agent onboarding time ✅ 30% faster ticket resolution ✅ 30% cut in support costs Dig into more details in this blog post: https://lnkd.in/gq5kWUwZ #Genai #ai #innovation #technology #future #customersupport #industry #development #growth #usa #canada #agenticai #ticketresolution #supportcost

Get ready for TechCrunch Disrupt 2024! SearchUnify will be in San Francisco from October 28-30, joining the brightest minds in tech to explore the future of innovation. Connect with Shivraj Asthana (President, SearchUnify) and Brian Corcoran (Certified KCS Practitioner and Regional Sales Manager, SearchUnify) to discover how our Agentic AI solutions are revolutionizing customer support and self-service. Let's discuss how we can empower your business with the power of AI. See you at Disrupt! #ai #genai #technology #sanfrancisco #future #selfservice #customersupport #techcrunch #searchunify #innovation #agenticai

Teamwork, laughter, and a dash of friendly competition! 🎈 Our Balloon Cup Stacking Challenge brought everyone together for an energizing break from the routine. Who knew stacking cups could be this entertaining? #teamwork #motivation #funactivity #searchunify #team

GenAlpha customers demand fast, personalized, and seamless experiences. Are your AI agents equipped to handle their expectations? Discover how Agentic AI and Agent Helper are empowering businesses to meet the needs of this tech-savvy generation with proactive, intelligent support. The future of customer experience is here—don’t get left behind! 🚀👇 #AI #GenAlpha #AgenticAI #AIAgents #DigitalTransformation #FutureOfCX #AIInnovation #industry #customersupport #usa

With each client and domain having unique vocabularies, intents, and challenges, a one-size-fits-all approach simply doesn’t work. That’s where our SCORE engine steps in! See how we built SearchUnify’s contextual engine to decode every query, deliver precise results, and adapt dynamically to diverse scenarios Reach out to Taranjeet singh our Lead Data Scientist to learn more! #SearchUnify #AI #CustomerExperience #USA #genai #industry

From Good to Great: How Accela Achieved 99.7% Self-Service Cost Savings with AI-Powered Search & Conversational AI! Accela shared their inspiring journey toward a world-class digital support experience, transforming their strategy from "good" to "great." Facing challenges like content chaos, siloed support, and visibility issues, they partnered with SearchUnify to break down barriers using a unified, GenAI-powered solution, achieving remarkable results. 🎯 99.7% Support Cost Savings per User Interaction 📚 44% YoY Increase in Technical Knowledge Articles Published 🔗 62.85% Average Stage 1 Case Deflection 🔍 95.14% Search Accuracy for Relevant Results 👏 3x Improvement in Customer Effort Score (CES) And that’s just the beginning!  With AI transforming every interaction, they’re setting their sights even higher with Generative AI for direct answers, automated case routing, and knowledge creation. 🔗Want to know more? https://lnkd.in/dvH6cF2q #selfservice #support #ai #genai #searchunify #technology #leaders #USA #grazitti

🚨 Knowledge gaps are sabotaging your support operations! 🚨 Frustrated agents and unhappy customers are clear signs it’s time for a change. 🔍 Switch to an Agentic AI-powered solution like SearchUnify Knowbler to stay ahead of the game. 🧠✨ 📊 Visualize and bridge knowledge gaps using advanced analytics to enhance customer support and drive better outcomes. 🚀 Don't let your strategy fall behind—Take control today! 👉 Request a Demo Now and see the difference firsthand! https://lnkd.in/guXX_63K #customersupport #industry #automation #b2b #technology #USA #agentcAI #searchuify

🚀 Buzzing with excitement at booth #400 at TSIA World Envision! Join us for engaging discussions, live demos of our Agentic AI Solutions, and a chance to win some awesome swag! 🎁 🌟 Let's connect and explore how we can transform your customer support strategy together. Don't miss this opportunity—stop by today! #TSIA #TSIA2024 #TSIAWorld #TSIAWorldENVISION #TSIAWorldEnvision2024 #TSIAEnvision2024 #ENVISION2024 #ENVISION #SearchUnify #AgenticAI #Innovation #Events #TechConference #VegasConference Vishal Sharma Walter Chase Brian Corcoran Garima Aneja Kevin H. Anirudh Parihar Divanshi Arora Ashimendu Bose Ashish Singh Mukul Bansal Mayank Bansal Grazitti Interactive

We've connected with amazing people and discussed the latest trends in customer support. Join us on Day 3 for: ✅More insightful discussions on enhancing customer experiences ✅Live demos of SearchUnify’s Agentic AI solutions  ✅In-depth session on successful AI adoption strategies ✅Exciting Challenges & Cool Swags Find the detailed agenda for Day 3 below: 🔗Book a meeting with our experts at your convenience: https://lnkd.in/gKUtaJdf #TSIA #TSIA2024 #TSIAWorld #TSIAWorldENVISION #TSIAWorldEnvision2024 #TSIAEnvision2024 #ENVISION2024 #ENVISION #SearchUnify #AgenticAI #Innovation #Events #TechConference #VegasConference Vishal Sharma Walter Chase Brian Corcoran Garima Aneja Kevin H. Anirudh Parihar Divanshi Arora Ashimendu Bose Ashish Singh Mukul Bansal Mayank Bansal Grazitti Interactive Suresh Ramaswamy