Veho

Life can take you places if you’re up for the journey. Eight years ago, while still in business school, I had the chance to visit the Parcel Forum show in Dallas. Since I was a broke student, the conference organizers were kind enough to offer me a free ticket. I was grateful. Little did I know, that conference would change my life. The parcel delivery industry in 2016 was as far as it gets from ‘innovative’. While the whole world was talking about autonomous vehicles, drones and customer experience, the hottest topic at Parcel Forum still revolved around how to negotiate better rates with UPS and FedEx. The industry was so outdated that I found it mind-blowing. It immediately became clear to me that someone was going to disrupt parcel delivery. And rather than wait for it to happen, I decided to start Veho to do it ourselves. But a lot has changed since 2016. Recently, Veho and I came full circle with Parcel Forum. At the 2024 show in Dallas, I had the opportunity to give a live talk about how Veho is closing the gap in the market between what consumers want and what brands can offer. We're doing that by leveraging disruptive technology, a scalable operating model, and world-class customer experience. But we also shared a few other useful insights for retailers and brands. First, we shared a step-by-step playbook for how brands can better leverage their shipping providers to drive their overall business strategy. And second, we presented a new way for brands to measure the overall ROI on their shipping spend, so they can make smarter decisions about who to partner with. We call it Return on Shipping (ROS). For those who did not have a chance to attend, I’m sharing the full presentation here.

Before Itamar Zur co-founded Veho, he was a student at Harvard Business School. As a student, he had the chance to attend PARCEL Forum (The #1 Package Fulfillment Event in the U.S.). He jumped on the opportunity. At the conference, it immediately became clear to him that someone was going to disrupt parcel delivery. And rather than wait for it to happen, he decided to start Veho. Learn more about Ita's journey via his post below.

Shippers... are you ready for peak? 75% of consumers say they plan to spend the SAME AMOUNT or MORE this holiday season. And with 79% of consumers making online purchases BASED ON the DELIVERY OPTIONS offered-- it's crucial that retailers provide a variety of shipping options at checkout. Learn more about how to solve for customer expectations this peak season via our guide→ https://lnkd.in/g2n7y3Ae

Goldman Sachs has named Veho CEO and co-founder Itamar Zur one of the Most Exceptional Entrepreneurs of 2024. #GSInnovators Read more about the news here:

Shoptalk is here! The Veho team is eager and ready to connect at Booth D41. Join us to chat about how you can avoid peak surcharges and to learn more about how Veho facilitates better delivery and returns through better technology. Don't miss the opportunity to receive a special Veho package when you visit us at the booth. We can't wait to connect! See you soon! 🎁👋

E-commerce has fundamentally transformed consumer demands. Consumers want ever-faster delivery (3-5 days this year vs 5-7 last year); easy returns without having to print a label; complete visibility into the entire delivery process; the ability to control when, where and how a package arrives at their door; the ability to provide instructions and communicate directly with the delivery driver; and the ability to chat and troubleshoot in real time with customer service—and they want it for free. Read more from CEO and co-founder Itamar Zur in Forbes about how the future of commerce is already here, but the shipping giants of the 20th century are still stuck in the past. ↗ https://lnkd.in/gyjAAMep

Peak season is around the corner, and "on-time" delivery is no longer enough. Customers expect more. At Veho, we're pushing beyond OTD. Our metrics track the full customer experience. It's all about accuracy, communication, and satisfaction. We're focusing on reducing geolocation errors and empowering drivers partners for faster, smarter, and better deliveries. Read our take on the NEW delivery metric here, written by Kurosh Hashemi, Senior Director of Product at Veho: https://lnkd.in/gkRvyy3H

In the rapidly evolving world of shipping, disruptive innovation is not just a possibility—it's an inevitability. At Veho, we’re at the forefront of this seismic shift, leveraging technology to revolutionize an industry that has long prioritized incumbents over the consumer experience. As CEO Itamar Zur shares in his Forbes article "Sleeping Giants, Disruption And The Future Of Logistics," traditional giants like UPS and FedEx have maintained a system that only benefits them. But Veho is changing the system for retailers. A better delivery experience with Veho can unlock true value for shippers, including ~51% increase in customer lifetime value. UPS and FedEx can’t unlock this– Veho does it every day.  Read more about the future of logistics via Ita’s Forbes Article: https://lnkd.in/g9_HNGsw

Shoptalk Fall is right around the corner! Meet the Veho team at Booth D41 and discover how Veho can help you avoid peak surcharges this holiday season. Make sure to drop by for a chance to connect and receive a special Veho package onsite at Shoptalk! Book a meeting with the team ↗ https://lnkd.in/gWSbgjqJ

It’s no surprise: the #1 pain point for shoppers this holiday season is lost or delayed packages. At Veho, we’re taking the next step in solving that problem. Our Perfect Placement feature helps improve delivery accuracy and prevent package theft (AKA porch piracy) by giving consumers more control throughout the delivery process. By allowing customers to decide exactly where their packages are placed through photos and geo pins, we’re creating pathways for improved OTD and customer satisfaction this peak season. Read more about how to solve for customer expectations this peak season via our guide→ https://lnkd.in/g2n7y3Ae