How does it feel to be the #founder of a fast-growing company in 2024? On September 18, our Managing Partner Daria Leshchenko will explore this at the UKRAINIAN DIGITAL COMMUNITY event. Get ready for an action-packed agenda: ◾️ Navigating crises & making strategic decisions ◾ Attracting investment vs. bootstrapping ◾ Retaining clients & teams through change And much more 🚀 Register here: https://hubs.la/Q02Q4Nl40
SupportYourApp
IT Services and IT Consulting
Wilmington, Delaware 100,607 followers
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support and CX services.
About us
SupportYourApp is a Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. Reasons to count on us: • More than 13 years of experience • Over 1200 professionals on a team from all over the world • Over 60 operational languages • PCI/DSS L1 Service Provider • ISO/IEC 27001:2013 certification • GDPR-, CCPA-, and HIPAA-compliance • Refined processes of onboarding, learning, and human development • Customer-focused consultants with exceptional language skills Our services include, but are not limited to: • Customer support (Front desk, Tier 1) • Technical support (Tier 1-3) • Social media customer service • CX services • AI-powered support teams • Reception desk services • System setup and Integration • Back-office services (data entry, content moderation & enrichment) • Data annotation • Staff augmentation (web & software developers, UX/UI designers, QA) Every company is different and requires a unique experience. That’s why we have an individual approach and offer a tailored solution to every client. We are all diverse, but we have one goal — to support people. We support. You grow.
- Website
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https://linktr.ee/supportyourapp
External link for SupportYourApp
- Industry
- IT Services and IT Consulting
- Company size
- 1,001-5,000 employees
- Headquarters
- Wilmington, Delaware
- Type
- Privately Held
- Founded
- 2010
- Specialties
- Customer Service Outsourcing, Inbound Services, Online chat outsourcing, Back Office Support, 24/7 Support Outsourcing Services, Outsourced Call Center, Outbound Services, Technical Support, AI-powered support teams, and Social Media Customer Service
Locations
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Primary
1007 North Orange Street
122
Wilmington, Delaware 19801, US
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Av. del Libertador 2442
4th Floor
Buenos Aires, Olivos B1636DSR, AR
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Bulevar Milutina Milankovića 9z
Belgrade, 11070, RS
Employees at SupportYourApp
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Dan Engel
GP & Founder at Santa Barbara Venture Partners | Led customer acquisition @Google, GoToMeeting, Picasa, FastSpring | ex-CEO @FastSpring (acquired by…
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Julia Seutsova
Transformational Coach ICTA | NLP Pactitioner | Customer Support Specialist
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Altukhova Marina
Admin manager
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Daria Leshchenko
Founder & CEO | Advisor | Investor | CX Expert | Inc.'s Female Founder 200 List
Updates
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Drumroll, please 🥁 We’ve officially reached 100,000 followers on LinkedIn! A huge thank you to our incredible community for your support 💛 Here’s to more growth and meaningful connections ahead 🚀 #100KSubscribers #SupportYourApp #LinkedInCommunity
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Did you know that 36.6% of all investments in 2024 were directed toward #AI startups? That's impressive 🤩 Yesterday, our Managing Partner Daria Leshchenko participated in an insightful panel discussion on “Startups and AI Investments” at UNIT.City Together with other thought leaders, they delved into the future of AI #startups, emerging investment trends, AI's expanding influence on customer support, and more. Key capabilities of AI in #customer service include: ✔️ Speed and efficiency AI can address up to 80% of customer inquiries, significantly enhancing consultant productivity. ✔️ Hyper-personalized customer journeys AI accelerates onboarding, delivering a smooth and tailored experience. ✔️ Multilingual, multichannel support With LLM and MLM models, AI can manage interactions in over 30 languages. A big thank you to Mezha.Media and Ukrainska Pravda for the invitation! We're excited to be part of such exceptional events 🚀 #AI #Innovation #PanelDiscussion #BusinessGrowth #SupportYourApp #CustomerSupport
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SupportYourApp reposted this
For all startup founders🔝 ◼️ Curious about what makes AI #startups irresistible to investors? ◼️ Wondering which #AI trends will be the most promising over the next 5–10 years? ◼️ Eager to discover how AI technologies will reshape the future of customer support? Join us for the "Startups and AI Investments" discussion panel at the "Digital Transformation of Ukraine and the New Economy" conference. Our Managing Partner, Daria Leshchenko, will dive deep into building AI-driven startups, the challenges they face, and how to overcome them. 📆 Date: September 11 🎟 Tickets — https://lnkd.in/db49z4bX
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For all startup founders🔝 ◼️ Curious about what makes AI #startups irresistible to investors? ◼️ Wondering which #AI trends will be the most promising over the next 5–10 years? ◼️ Eager to discover how AI technologies will reshape the future of customer support? Join us for the "Startups and AI Investments" discussion panel at the "Digital Transformation of Ukraine and the New Economy" conference. Our Managing Partner, Daria Leshchenko, will dive deep into building AI-driven startups, the challenges they face, and how to overcome them. 📆 Date: September 11 🎟 Tickets — https://lnkd.in/db49z4bX
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Watch the highlights and catch the magic of our special #celebration✨ #SupportYourApp #OfficeFun
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Unforgettable moments 😍 Our tradition of inviting families and friends to our offices is stronger than ever. This year’s celebration was nothing short of wonderful and heartwarming. 🎉 68 incredible guests joined us 🍦 100 servings of delicious ice cream enjoyed 🤗 Countless hugs and laughter (we couldn't keep track) ❤️ A meaningful charity collection and master class 🎁 Thrilling prize giveaways 🏢 Fun-filled office tours We’re so grateful to all the incredible supporters and their families who made this day truly special 💛 And guess what? Another exciting event is just around the corner! Stay tuned for updates — we can’t wait to share it with you. #SupportYourApp #FamilyDay #OfficeFun #SupportYourAppTeam
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CCO Under the Spotlight ⭐ Today, we’re buzzing about Yurii, our Chief Customer Officer and the pulse of our services. For nearly three years, he has been leading a vibrant team that truly makes a difference. In an exclusive interview, Yurii shares his remarkable career journey, his favorite hobbies, and what he enjoys most about being part of SupportYourApp. 👉 Curious to learn more? Click the link for some inspiration → https://hubs.la/Q02NWCpf0 #SupportYourApp #SupportYourAppTeam #CareerJourney
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“It’s not what you said, it’s how you said it”. Curious about how leaders deliver feedback that truly resonates? Our CEO and Managing Partner, Daria, unveils the secrets to impactful #feedback in her latest Authority Magazine article. Inside, you'll discover: ◼️ Daria's strategy for constructive criticism ◼️ 5 tried-and-true techniques she stands by ◼️ The secret to crafting effective email feedback 🌟 Plus, Daria shares some hilarious and insightful stories from her career journey. Read the article here → https://hubs.la/Q02NmLkW0 #SupportYourApp #CustomerSupport
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Customer support outsourcing is definitely a win-win for business 🏆 But how to make sure it delivers the value you expect? Here's a comprehensive guide to analyzing the #performance of the customer outsourced team. #SupportYourApp #CustomerSupport #customersupport #custserv