TTEC

TTEC

Outsourcing and Offshoring Consulting

Greenwood Village, Colorado 295,504 followers

Customer experience obsessed. Powered by people + technology. 

About us

We’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint – from customer care and tech support to sales, collections, and trust & safety.

Industry
Outsourcing and Offshoring Consulting
Company size
10,001+ employees
Headquarters
Greenwood Village, Colorado
Type
Public Company
Founded
1984
Specialties
Customer Experience Consulting, Customer Technology Services, Customer Care Services, Captivate Customers, Omnichannel Technology, Bilingual Professionals, Cloud-Based Technology, Operational Excellence, Revenue Growth, Customer Acquisition , Care, Digital Trust and Safety Services , and CX Technology

Locations

Employees at TTEC

Updates

  • View organization page for TTEC, graphic

    295,504 followers

    🔥 Hot Jobs Alert 🔥  Spark your career at TTEC. Click on the links below to explore and apply. ⬇️    ON-SITE   🔥 Sales Representative - Lead Development📍 Arizona, United States https://lnkd.in/gTnCc-Pc  🔥 Bilingual Customer Service Representative – Spanish/English 📍 DF, Mexico https://lnkd.in/g5jv5nvW  Bilingual Customer Service Representative – Spanish/English 📍 Bogota, Colombia https://lnkd.in/gR4iZBXt  Bilingual Customer Service Representative – Spanish/English📍 San Pedro Sula, Honduras  https://lnkd.in/gnftaJun  🔥Business Development Sales Representative / German/English📍 Athens, Greece  https://lnkd.in/gSqEPsV6  Digital Sales Representative - Hungarian/English 📍Malopolskie, Krakow  https://lnkd.in/gPJ2NMbZ  Senior Customer Service Representative 📍 Cebu, Philippines https://lnkd.in/gu9SfYhd  Senior Customer Service Representative 📍 Novaliches, Philippines https://lnkd.in/gp5NHnmr   Customer Service Representative 📍 Iloilo, Philippines https://lnkd.in/girMDYbW  Senior Customer Service Representative 📍 Cainta, Philippines https://lnkd.in/gZuCM8ri    REMOTE  Technical Support Specialist – French/English 📍 Sofia, Bulgaria  https://lnkd.in/gUzBSK-G  Hybrid  Customer Relations Case Specialist 📍 West Yorkshire, UK  https://lnkd.in/gTrtitrH    Discover all of our open roles at TTECjobs.com #ExperienceTTEC   

  • View organization page for TTEC, graphic

    295,504 followers

    In his new blog, Partha Deka, M.D., General Manager, Healthcare at TTEC, debunks the top myths about CX outsourcing in healthcare 🏥. Discover how a strategic partnership can enhance your team's capabilities, optimize costs without compromising patient care, deliver exceptional patient experiences, integrate seamlessly into your organization's culture, and streamline your operations Read the full blog to learn how we can help your healthcare organization thrive in today's evolving landscape: https://lnkd.in/e49dBdWr

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  • View organization page for TTEC, graphic

    295,504 followers

    Las empresas españolas enfrentan retos constantes: ofrecer un CX excepcional, reducir costes y mantener la competitividad. ¿Suena familiar? Con el talento y la infraestructura correcta para optimizar operaciones, Colombia 🇨🇴 está solucionando estos desafíos para empresas líderes en España y EEUU. Únete a nuestro webinar gratuito el 6 de noviembre a la 1 PM CET y descubre cómo aprovechar todas las ventajas de operar en este país: https://lnkd.in/gamw4ghW

  • View organization page for TTEC, graphic

    295,504 followers

    Welcome to the TTEC family, Jay P..! 🚀 Your extensive experience and proven leadership will undoubtedly be invaluable as we continue to innovate and deliver exceptional customer experiences. We look forward to the positive impact you'll make

    View profile for Thomas Monaghan, graphic

    Senior VP @ TTEC | Global Outsourcing Operations and Customer Success Leader

    We're thrilled to announce that Jay P. has joined the TTEC team as our new Senior Vice President of Workforce Management & Quality! 🚀 With a proven track record spanning over 25 years, Jay brings unparalleled expertise in workforce transformation. His experience at industry-leading organizations like ResultsCX, Sutherland, Qualfon, and AON positions him to drive significant impact at TTEC. In his new role, Jay will spearhead strategic initiatives across workforce planning, scheduling, forecasting, and analytics. By collaborating closely with teams in Operations, Finance, People & Culture, and IT, he will optimize our workforce management processes, enhance employee experiences, and elevate service quality. Please join us in extending a warm welcome to Jay! We're excited to see the positive contributions he'll make to TTEC's continued growth and success. #TTEC #CX #WFM #QA

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  • View organization page for TTEC, graphic

    295,504 followers

    Fraudsters, beware! 🦸 TTEC’s India team turned the tables on fraudsters at a major travel company. We refined AI fraud filters, deployed new authentication tools, and established a continuous feedback loop to uncover hidden threats. The result? $91 million in savings and an ROI of 850%. Want to know how we did it? Read the full case study: https://lnkd.in/ej2viPzW

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  • TTEC reposted this

    View profile for Ebony Langston, graphic

    Championing patient-centric engagement solutions that magnify healthcare impacts | Vice President, GTM Healthcare Sales Leader| Social Impact Leader | Zumba enthusiast |

    It was a fantastic week at HLTH 2024 meeting up with old friends and making new ones! From engaging discussions on mental health quality to highlighting the importance of primary care, the focus was clear: patient-centered care is here to stay. At TTEC Healthcare Solutions, we align with these themes, leveraging AI-enhanced services and technology-enabled talent to enhance patient experiences and outcomes. Our commitment to proactive patient engagement and intelligent automation mirrors the innovative spirit of HLTH 2024. Interested in learning more about these insights and how TTEC can support your healthcare journey? Feel free to message me here on LinkedIn. Let's continue the conversation! 📩

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      +2
  • View organization page for TTEC, graphic

    295,504 followers

     Join us at IBTTA! 🚗💨 We’re excited to showcase our innovative tolling solutions that can help you streamline operations, reduce costs, and enhance customer experiences. Stop by Booth 747 to learn more about how TTEC is transforming the tolling industry. Our experts are ready to discuss your specific needs and provide tailored solutions. Schedule a meeting here: https://lnkd.in/gcJkGXJp

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  • TTEC reposted this

    View profile for Kenneth Tuchman, graphic

    Chairman and CEO at TTEC

    Proud to share that in Q3, the TTEC Foundation distributed nearly 40 grants to incredible charities hand-picked by our employees. These organizations are doing meaningful work in their communities, and I couldn’t be more inspired by the way our team continues to give back.   At TTEC, we believe that creating a positive impact extends far beyond the workplace. Through the TTEC Foundation, we are empowering our employees to support the causes that matter most to them, making a real difference in the lives of others. One example of a grant recipient selected by our employees is the CASA Clubhouse of Southwest Missouri, a first-of-its-kind facility that serves thousands of children in foster care and their families by providing a safe, inviting space for meals, visits, and play. These grants can make a real difference in so many lives.   A huge thank you to all TTEC employees who advocate for their local charities by submitting these grant requests. Your compassion, generosity, and dedication is building a brighter future for all. https://lnkd.in/gCGCppRd #TTEC #CommunityImpact #GivingBack #TTECFoundation #CorporateResponsibility #Teamwork #Empowerment

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Stock

TTEC

NASDAQ

20 minutes delay

$5.37

-0.06 (-1.105%)

Open
5.39
Low
5.28
High
5.46

Data from Refinitiv

See more info on Bing

Funding

TTEC 2 total rounds

Last Round

Post IPO debt

US$ 1.5B

See more info on crunchbase