Walmart Global Tech

We’re honored to be named one of Fast Company's “Best Workplaces for Innovators”! This recognition underscores our purpose of being people-led and tech-powered. We strive to provide an environment where associates can learn new skills and grow their careers, while leveraging cutting-edge technologies and engineering excellence to deliver the future of retail to our customers, members and associates globally.   Whether you’re looking to start your career or take it to the next level, we offer a wide range of roles and opportunities to tackle complex challenges and transform customer experiences. Check them out here: https://lnkd.in/gqBBj6yR

The second edition of The Quarterly Download is hot off the press! Read on to uncover the top trends and insights shaping the future of retail as customer expectations evolve, including one important takeaway that we've been advocating all along.

As summer comes to a close, we'd like to give a shout-out to all the interns who joined us for 10+ impactful weeks! From tackling complex challenges at scale to immersing themselves in our Walmart culture, we couldn’t have asked for a better group. We hope that the meaningful connections you built with your teams, mentors, fellow interns, and early career associates had as much impact on you as they did on us.

“Retailers need to predict shoppers’ needs, reduce decision-making, enable highly personal experiences, and meet them where they are. But how we get there and what that could look like is not up to the retailer, it’s up to customers to define the experiences we deliver.”   Check out Suresh Kumar’s thoughts on understanding and meeting the customer “why”: https://lnkd.in/gCCDzZcX

Great seeing everyone come together in Sunnyvale for an inspiring town hall! Doug McMillon took the stage with Sundar Pichai for a fireside chat, discussing how tech is transforming customer experiences—enabling more personalized and seamless shopping journeys—and the importance of continued investment in deep tech to stay ahead of the competition and drive innovation.

Our first Cyber Intelligence Summary is out now, and it's packed with noteworthy trends shaping the cybersecurity landscape: 🤖 AI adoption is shaking up the world of cybersecurity and spurring conversations around convenience and security. 🎣 Threat actors continue to innovate on their phishing methods and the barrier to entry is lowering. 📦 Supply chain vulnerabilities are a top concern for backdoor access to organizations. Read on to discover how threats are evolving and unlock valuable insights to enhance your cybersecurity posture.

Customers are becoming increasingly savvy of how new technology can fulfill their needs quickly, and our associates are benefitting from the optimization of tasks and processes when they leverage tech in their workflows. Solutions like our AI/ML platform Element are enabling us to deliver experiences with speed and at scale, rapidly expanding our lineup of GenAI-powered experiences. And tools like our Shopping Assistant, and internal tools such as My Assistant, DX AI Assistant and Coding Assistant, are helping answer challenging questions and reduce decision-making so users can achieve results faster. Saving time and money is at the heart of what we do, and our latest earnings results confirm we're on the right track with impressive growth across the company: https://lnkd.in/gkSR4Ypg #TeamWalmart #SamsTech #WalmartInternational #WalmartGlobalTech #RetailInnovation

Customers are moving from a ‘do it with me’ to a ‘do it for me’ mindset. They expect retailers to anticipate their needs, reduce decision-making, and deliver exactly when they need it. To achieve this, everything must be interconnected and personalized. Discover how we’re using technologies like AI, ML, and cloud computing to transform customer, member, and associate experiences: https://lnkd.in/ggycnwst

How are U.S. shoppers’ expectations evolving? Immediate accessibility and custom “do it for me” experiences will become the norm: They want retailers to anticipate their needs, reduce decision-making and deliver at exactly the right moment.   As Suresh Kumar notes in his interview with Jason Del Rey for Fortune, the way we discover, buy, and receive products is set to dramatically change in the next 5-10 years to meet these expectations.   Everything great about eCommerce – no lines, easy search and find, personalized recommendations – must be available in the store. And everything great about the store – try on, customer service, instant purchase – needs to be available from home.   Read his interview: https://lnkd.in/gK7kKFKu   Check out our State of Adaptive Retail report for more insights on shoppers’ preferences and habits: https://lnkd.in/euYTWDiz

The retail landscape has undergone numerous changes over the past decade. Adaptability, immediate accessibility and custom “do it for me” experiences will no longer be longer luxuries – they are absolute necessities. Today Walmart released its inaugural State of Adaptive Retail Report with Morning Consult, revealing four emerging trends shaping the future of the retail industry. Among the discoveries:  💡 Shoppers want retailers to handle the thinking while they focus on buying: 38% of shoppers say they want a virtual personal shopper. 💡 Shopping now blends seamlessly with daily life: Nearly 80% of shoppers made online purchases while multitasking in the past six months. 💡 Consumers crave a mix of online convenience and in-store tangibility: Nearly half prefer virtual try-ons over traditional dressing rooms and say they’d buy more clothes if a great virtual try-on experience were available. Download the report for a detailed look at the state of Adaptive Retail, its future direction and how shoppers are shaping these new retail experiences: https://lnkd.in/euYTWDiz #RetailInnovation #Walmart