Zendesk

🌟 Breaking news! Trevor Noah, world-renowned comedian, author, and former host of The Daily Show, is taking the stage at #ZendeskRelate 🎤✨ https://zdsk.co/4fp3vtS 👉 Join us in Las Vegas, March 25-27, to laugh, learn, and connect with CX leaders shaping the future of AI-powered customer experiences. Don’t miss out on early bird pricing — register now to secure your spot at the year’s top CX event! #ZendeskAI

Introducing: The Zendesk Insights newsletter – 🦾 where AI meets CX. 🗞️ Each month, we’ll send industry-leading insights, best practices, and the newest, data-backed trends straight to your Linkedin feed. Get ready to ride this wave of innovation with us – subscribe to Zendesk Insights now. 👇

🚀 Learn how to use AI to drive next-level personalization with Zendesk's Kevin Boyer: https://zdsk.co/4elAiiK 💡 Our Senior Director of Product Marketing will take the (digital) stage at PolyAI's VOX Horizons on Nov. 14, where he will join PolyAI's Michael Chen and Twilio's Sam Richardson to talk about the future of AI and CX.

📞 How does Zendesk Voice ensure your customers are never left hanging for answers? Find out by tuning into #ZendeskAISummit 2024: https://zdsk.co/3YuQ2d9

Startups are 25% more likely to have advanced-level AI capabilities and are looking for every opportunity for deeper integration across their business. Sponsored by Zendesk #ZendeskAI Learn More: https://lnkd.in/eSV3zYuk

🌟 Big news! The Rt. Hon. Dame Jacinda Ardern, former Prime Minister of New Zealand, will be joining us at #ZendeskRelate! 🎤✨ https://zdsk.co/40qj7cx Gain valuable insights from one of the world's most renowned leaders as she shares her experience in leadership, navigating global challenges, and driving positive change. 🌍💡 👉 Join us in Las Vegas, March 25-27, to get inspired and connect with industry leaders shaping the future of AI-powered CX. #ZendeskAI

CX organizations have struggled with a host of challenging issues: how to optimize teams, track agent performance, and deliver that holy grail of hyper-personalized service. Now, with advanced AI tools at the ready, they’re finally realizing these goals—and seeing results. Sponsored by Zendesk #ZendeskAI Learn More: https://lnkd.in/e3QYjanM

🌎 We've recently celebrated Development Day with Zendeskians across the globe! 🤔 What is Development Day, you ask? It's a day where we come together and dive into engaging, hands-on sessions in an atmosphere buzzing with innovation. These sessions included how to navigate critical conversations and embrace change, as well as hearing from Guy Kawasaki, Canva's Chief Evangelist, host of the Remarkable People podcast, and co-author of "Think Remarkable." 🌟 We love breaking new ground, embracing learning, and navigating change like champs here at Zendesk. Our strides in AI aren’t just fueling our success — they’re raising the bar for the whole industry. We're so excited to pave this pathway of growth and development for years to come.

⚕️ AI in healthcare applies intelligent technology to improve patient service, increase efficiency, and lower costs. Learn about the top use cases, benefits, and more: https://zdsk.co/3NKui8q

My travels over the past few weeks have taken me to Zendesk AI Summit in New York as well as to visit with our customers and employees across Brazil and Germany. In reflecting on these experiences, there is a universal takeaway: AI is no longer a distant vision – it’s being used here and now to scale businesses, deliver personalized interactions, and elevate service across all channels. At AI Summit, we gathered the brightest minds in CX to discuss the future of customer service. We introduced exciting new products – AI-powered agents for omnichannel support, enhanced agent copilot, agent builder and Voice AI – all designed to make AI adoption seamless for businesses. Plus, hearing success stories directly from our customers proved that Zendesk AI is truly transforming CX and providing real value, right now. This excitement about AI’s role in shaping customer journeys also showed up in Brazil. With its digitally savvy population, there is so much possibility for the market and I was blown away by how committed our teams are to placing the customer at the center of discussions. This includes specific regulations to guarantee the rights of consumers, including support at all points in their journey. In Berlin and Munich, I heard from our customers how they are already planning for next year – specifically, how to continue infusing more and more AI throughout their customers' journey. I rounded out the trip by dressing in my finest lederhosen and attending Oktoberfest, along with the Zendesk team. As we look ahead to 2025, we’re more committed than ever to pushing the boundaries of AI, empowering businesses to not only meet but exceed customer expectations, and shaping the future of customer experience for years to come. AI is no longer just the future – it’s the now of exceptional customer experience, and we’re thrilled to be at the forefront. #AI #CX #FutureOfAI