Account Manager

Who We Are 

Founded in 2018, BLACE operates a rapidly growing marketplace that is changing the landscape of booking space and vendors for events in New York City. Pulling from an exclusive catalog of luxury spaces and its extensive network of preferred vendors, BLACE has created a marketplace that matches property-owners, vendor services, and clients to produce memorable events and activations. The BLACE platform seeks to remove the often-frustrating, manual processes of event booking and replace it with an intuitive, streamlined digital solution. BLACE is seeking bright, tenacious new employees to join its team and improve its digital offering. Check us out at www.blace.com. 

The Role 

The BLACE team is looking for a scrappy, detail-oriented Account Manager who is interested in building a world-class organization from the ground up. We are actively seeking applicants who are comfortable both with client-facing projects and internal operational work, and who are equally in their element at a board table, gala event, or brand activation. 

Key Responsibilities 

• Manage and respond to all inbound opportunities; qualify viable inquiries and coordinate initial prospective client calls. 
• Convert event inquiries into booked events; in order to consistently meet or exceed your individual sales goals. 
• Develop and maintain working relationships with existing and past clients to ensure exceptional service and cultivate new/repeat sales opportunities. 
• Coordinate and lead site visits with clients. 
• Negotiate terms and conditions with clients to secure contracts. 
• Prepare professional, complete, concise, and accurate proposals. 
• Achieve sales goals by assessing current client needs by leveraging all our exclusive venues portfolio.  
• Consistently maintain CRM to ensure it contains the most accurate and up to date information.  
• Work within the BLACE platform and utilize prospecting & project management tools such as Salesforce, PandaDoc, Monday.com, etc 

Qualifications 

• You are an “all-around athlete.” We are a start-up, which means no two days are the same. You are a team player who is willing to do what needs to get done, when it needs to get done. 
• You are proactive, solution-oriented, patient and have a positive attitude. 
• You are highly detail oriented with excellent written and verbal communication skills. 
• You have 5+ years of experience in the events industry in New York City. 
• You have relevant sales experience and a strong knowledge of sales tactics in the events industry. 
• You are thoughtful and committed to the BLACE mission of becoming the gold standard and best in class online platform for short-term luxury, blank space, and event coordination. 
• You have a working knowledge of all Microsoft programs and systems (e.g., Office, Teams, Outlook, PowerPoint, Excel, Keynote). 
• You have exceptional interpersonal skills with ability to manage day-to-day relationships with all levels across the organization. 
• You are passionate about the event industry, excellent client relations and facilitating successful experiences. 

The Team   

We’re a team of driven individuals bent on reimagining a modern event booking platform. We're a growing team, looking for people who are interested in having a hand in defining our company’s culture. You’ll be a great fit if:   

• You have startup experience and are energized by using your persistence, tenacity, and grit to find a solution   
• You are a team player and work cross-functionally in a highly iterative and collaborative way  
• You’ve got a get-it-done mindset  
• You are kind, and considerate of others 
• You are an excellent communicator 
• You have a strong attention to detail