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We are an equal opportunity employer. All qualified applicants will receive consideration for employment. We do not discriminate for any reason. We welcome talented individuals who believe in our mission, drive the organization forward, and recognize the positive impact they can bring to our communities.
Position Summary
The Medical assistant is part of a healthcare team assisting medical providers in rendering professional care to patients within an ambulatory/primary care setting.
Core Job Responsibilities
Take vital signs, perform phlebotomy and quality controls, administer medications/vaccines, monitor patient’s charts and assess patient needs through discussion with patient and /or family.
Respond to patient questions and provide health care information, ensure that needs of patients and their families are addressed, and health center policy is followed.
Review medical records for overdue labs and procedures and notify providers as necessary.
Contact appropriate entities (e.g. lab, imaging studies, consultation reports, hospital discharge summaries, Emergency Department reports, etc.) for medical data collection to help prepare for patient visits.
Follow up with patients regarding lab results and schedule appointments with specialists
Ensure sufficient and appropriate supplies are available in exam rooms
Maintain open lines of communication with providers, front desk staff and other clinic employees and utilizes a team-based approach to coordinate patient care.
Complete the patient check-out procedure at the end of the visit, including any follow up needed. Ensure all patient concerns have been met prior to the patient’s departure.
Provide de-escalation; calm and/or defuse irate callers and patients by working with them to identify and properly address concerns
Secure patient information and maintain patient confidence by completing and safeguarding medical records; keeping patient information confidential
Assist at front desk as needed
Travel to other health centers for training and to provide coverage (as necessary)
Successful completion of Medical Assistant Competency program upon hire and annually thereafter (see attached Primary and Secondary Skills list)
Other duties as assigned
Requirements/Preferences
High school diploma or equivalent required
Medical Assistant diploma from an accredited program required
Certification or Registration preferred
A minimum of one (1) year experience preferred
CPR certification required
Basic proficiency with Microsoft Office products (Outlook, Word, etc.) required
Basic proficiency with EHR preferred, Epic a plus
Competencies/Behaviors
Customer service orientation; ability to interact effectively with diverse patients of all ages and backgrounds
Communication; excellent written and verbal communication skills
Attention to detail and accuracy; ability to enter data into patients charts and medical record system accurately and completely
Proactive; ability to anticipate provider needs in examining and treating patients
Organized; ability to multitask and complete tasks in a fast-paced environment with ongoing interruptions
Ability to follow directions and comply with health center policies and procedures
Collaboration and team work; ability to work cooperatively as part of a medical team
Cultural competence; ability interact with individuals from a variety of socio-economic, cultural, and religious backgrounds
Working Conditions/Equipment
Normal health center environment
Ability to stand for up to six (6) hours at a time
Ability to lift/carry up to 10 lbs
Ability to bend, stretch, lean and support in the context of assisting patients
Computer
Phone/Fax/Copier/Scanner
Medical office equipment such as Sphygmomanometer, sharps, specimen kits, scales, electrocardiogram, etc.
Medical office supplies such as vaccines/medications, nebulizers, bandages, glucometers, etc.
ACCESS is a Network of Federally Qualified Health Centers treating patients on the frontlines of community-based health care. Depending on position applied/being recruited for , candidates may be required to be vaccinated against communicable diseases , and provide supporting documentation proving that they are properly vaccinated, or apply for religious and/or medical vaccination exemption as a part of the application process.
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Seniority level
Associate
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals, Medical Practices, and Hospitals and Health Care
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