Provide coaching services to participants/job seekers in support of the program’s financial, mission, training, continuous quality improvement and marketing goals.
Ensure that highest quality, individualized services are delivered to program participants/job seekers with a focus on the mission of Goodwill of North Georgia.
Coach graduates on life skills, career advancement, transportation training, employment skills, and other related curricula.
Assist participant/job seekers to develop and maintain natural supports within the workplace and community.
Provide retention and follow-up support to graduates or participants referred specifically for intensive employment retention services.
Extensive travel to job sites and maintaining/developing relationships with our community partners and employers.
Maintain all documentation and records of program participants/job seekers.
Prepare reports and summaries required for applicable funding and regulatory sources.
Ensure the operational safety of all program participants, staff, and customers as well as protection of Goodwill resources.
Assist in coordinating referrals to supportive counseling and crisis intervention by utilizing community resources.
Observe and direct work of graduate/job seeker on a one-on-one basis to monitor/identify and promoted those work habits/behaviors/skills that enhance job retention and advancement.
Ensure protection and confidentiality of participant’s rights.
Prepare professional development plan (PDP) and engage in quarterly updates in achieving goals
Comply with Agency, Career Services, CARF, federal and grant regulations, policies, standard operating procedures (SOPs) and the Agency’s safety and security policies and procedures.
Conduct and maintain records of annual curriculum review. Improve curriculum according to input from the industry, graduates, staff and current industry and training practices.
Meet with participants/job seekers in their workplace during their working hours for post employment job coaching (including nights and weekends as needed).
Maintain quality relationships with community partners
Participate in community and Goodwill meetings as needed or as assigned.
Attend majority of Career Services targeted training forum (TTF) sessions
Complete all Career Services required core training
Support the operations of the career center site
Other duties as assigned.
Job Requirements And Qualifications
High school diploma or GED required, and
Two (2) years of documented experience as a Job Coach of persons with disabilities or closely related experience.
Higher education courses in a counseling and/or related field preferred.
Working knowledge of current industry trends and practices including competitive standards, for job performance, readiness, retention, and advancement.
Knowledge of training practices and methods including formal and/or on-the-job training, selection of materials, competency testing and curriculum design.
Strong working knowledge of job coaching; medical, psychological, social, and vocational aspects of disability and/or disadvantaging conditions; and community resources.
Must be proficient in the use of computer systems and Microsoft Office Suite.
Ability to facilitate positive actions and growth of participants in a flexible geographic work environment and working hours where self-direction, prioritizing and organizational skills are crucial to success.
Strong ability to exercise sound judgment and maintain positive working relationships with a wide variety of organizations and individuals.
Must have access to and maintain reliable transportation and a clean motor vehicle report (MVR).
Working Environment Conditions/Requirements
The ability to push, pull and lift 20lbs. with or without accommodations.
Must be able to safely operate a vehicle and have a valid driver’s license.
Must be able to meet all physical requirements to perform all duties relating to Career Services including driving, material handling, transporting and carrying documents, handbooks and various supplies.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Non-profit Organizations
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