Ashley Ellis, Inc

Cash Application Representative (Remote)

Ashley Ellis, Inc Framingham, MA
Ashley Ellis, Inc

Cash Application Representative (Remote)

Ashley Ellis, Inc Framingham, MA
5 months ago 38 applicants

See who Ashley Ellis, Inc has hired for this role

Paladin Consulting is currently hiring Cash Application Representatives to join our team working remotely.

We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.

Job Title: Cash Application Representative
Work Location: Remote
Duration: 3 month contract with option to extend
Education/Experience Required: High School (Diploma or GED)

Job Description & Responsibilities :
  • This role is responsible for applying cash to customer accounts and performing detailed research on problems that arise during the cash application process. You will reconcile misapplied accounts, contact customers for remittance and work with collectors to obtain remits.
  • Recognize and proactively communicate potential cash application issues
  • Research and assist in solving payment discrepancies and works with Credit & Collections to quickly and efficiently resolve issues
  • Promptly process cash, credit and debit memos and use other documentation support when necessary to resolve account differences with customers
  • Escalate large cash application issues appropriately
  • Develop root cause analysis to proactively correct issues
  • Actively document customer issues including customer payment issues
  • Notify management of account reconciliation concerns
Skills & Qualifications :
  • Basic understanding of accounting processes
  • Ability to recognize and research billing problems and to identify component parts, causes and cost impact
  • Ability to utilize computer system features to accurately research and document account issues
  • Ability to identify and address concerns before they become problems and to propose solutions to the concerns
  • Capable of being entrusted with confidential information
  • Ability to build productive working relationships
  • Strong ability to communicate both orally and in writing
  • Ability to cooperate with team members and supervisor
  • Ability to be flexible with position duties and scope of work
  • Skilled in systems tools or ability to pick up system knowledge quickly
For more information or to view other opportunities, visit us at www.paladininc.com.

Paladin Consulting is an EEOC employer.

  • Seniority level

    Entry level

  • Employment type

    Full-time

  • Job function

    Other

  • Industries

    Staffing and Recruiting

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