Under the direction of the Chief Executive Officer (CEO) and in collaboration with the Front Porch Senior Leadership Team (FPSLT), this position plays a leading role in fostering the vitality, well-being, and social impact of the FP community. It is responsible for deepening relationships, increasing belonging, and strengthening community and community impact with all constituencies (including staff, residents of all types, consumers of FP programs and partners) while also ensuring all stakeholders understand and align with the organization's Mission, Vision, and Values. This role will be primarily responsible for developing systems, programs and people that best assure an organizational culture that is conspicuously values-driven, supported by leadership that is engaged within and beyond FP, that drives organizational purpose and performance and induces the ability for individuals to thrive and grow within FP as it seeks greater impact among its existing constituents and in the larger world.
GENERAL SUMMARY
Under the direction of the Chief Executive Officer (CEO) and in collaboration with the Front Porch Senior Leadership Team (FPSLT), this position plays a leading role in fostering the vitality, well-being, and social impact of the FP community. It is responsible for deepening relationships, increasing belonging, and strengthening community and community impact with all constituencies (including staff, residents of all types, consumers of FP programs and partners) while also ensuring all stakeholders understand and align with the organization's Mission, Vision, and Values. This role will be primarily responsible for developing systems, programs and people that best assure an organizational culture that is conspicuously values-driven, supported by leadership that is engaged within and beyond FP, that drives organizational purpose and performance and induces the ability for individuals to thrive and grow within FP as it seeks greater impact among its existing constituents and in the larger world.
ESSENTIAL FUNCTIONS
The job duties listed are essential functions of the position. However, other duties may be assigned, and may also be considered essential functions of the position.
Foster an open, diverse, inclusive, and welcoming work environment by modeling FP’s behaviors and values, as well as through the establishment of collaboration practices which are consistent with the organization's vision and mission.
Engage with community members to identify needs and concerns. Create a solid feedback loop, including surveys and action plans on culture and belonging, and resident and employee engagement. Represent the voice of community members at the executive level.
Develop and encourage the participation of community members by engaging them, organizing events and seminars, and responding to questions and comments.
Create and lead belonging and DEI initiatives, including leading training efforts.
Lead, in collaboration with the Senior Leadership Team, the FP resident and employee experience strategies.
Analyze data to evaluate and improve the community: collect and analyze data to understand members' trends, habits, and interests and identify problems and opportunities.
Lead and track community impact/social accountability initiatives.
Co-lead with Chief Learning Officer/Director of Training and Education/Director of Learning (not sure of the title to be used) the annual leadership summit.
Create and implement employee recognition and other programs to celebrate VMV/CLPG leadership and accomplishments.
Oversee Ethics and Volunteer strategies and programs.
Create and produce content for the community: create videos, articles, podcasts, and any other content required for the community and its growth.
Review and redefine, as necessary, FP’s hiring and onboarding new hire strategies, policies and practices, making sure that staffing posts an accurate description of the company’s culture and understands the importance of cultural fit for new hires.
Perform all other related duties as assigned.
ADDITIONAL RESPONSIBILITIES
QUALIFICATIONS
EDUCATION
Required/Preferred
Education Level
Major/Area of Study
And/Or
Required
Bachelor’s Degree
Organizational Psychology, Human Resources, Diversity and Inclusion, or a related field
Equivalent education and experience
Preferred
Master’s Degree
Organizational Psychology, Human Resources, Diversity and Inclusion, or a related field
EXPERIENCE
Required/Preferred
Minimum Experience
Details
Required
10 years
Organizational culture and change management, or designing and implementing effective diversity and inclusion programs and Diversity, Equity and Inclusion (DEI) /Belong programming experience
Required
5 years
Community Development work with strong background in community mobilization and constituency building
Required
5 years
Building relationships, influencing and communicating with community members to encourage participation in and contribute to the growth of the community.
Communication/Interpersonal:
JOB SPECIFIC KNOWLEDGE, SKILLS and ABILITIES
Effective written communication skills as appropriate for the needs of the audience.
Ability to develop and deliver effective presentations; live, via online or virtual mediums.
Excellent collaboration and team building skills.
Effective conflict management skills.
Ability to effectively build relationships with customers, executive management, and other stakeholders through positive interaction and problem identification and resolution.
Decision Making/Organization Skills:
Demonstrates a high level of accuracy, even under pressure.
Excellent organizational skills.
Ability to perform work independently with minimal supervision.
Ability to exercise sound judgment and make decisions based on accurate and timely analysis.
Productivity:
Demonstrated time management and priority setting skills.
Ability to simultaneously manage multiple priorities.
Ability to work in a fast paced, dynamic environment.
Ability to prioritize responsibilities and to organize workload to ensure that timeframes are met and the work is successfully completed within deadlines.
Demonstrated ability to define, develop, and analyze performance measures and metrics.
Project Management:
Demonstrated project management skills.
Demonstrated planning and project oversight/management skills.
Demonstrated skills in project plan design and implementation; directing projects, coordinating the work of operational teams, and managing project budgets.
Effectively manages to project deadlines and escalates issues as appropriate.
Technical/Mechanical:
#CB
Seniority level
Executive
Employment type
Full-time
Job function
Other
Industries
Non-profit Organizations
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