Department Director, Patient Access

The Department Director, Patient Access plans, directs, supervises, coordinates, and monitors patient registration policies and procedures for all inpatient and outpatient care on a continuous basis to provide safe and expedient care for the patient.

The primary responsibilities of the Department Director, Patient Access

• Serves as a liaison with physicians, nursing, and ancillary departments to continually provide quality care during the scheduling and registration process.
• Manages Central Scheduling including all of the ancillary departments outpatient appointments.
• Oversees insurance verification, pre-cert verification, co-pay validation, as well as out-of-pocket estimation.
• Provides new employees with orientation and on-the-job training so employee has necessary registration/Scheduling skills.
• Conducts Performance Evaluations with an emphasis on the patient experience
• Creates /Implements staffing plans for each site based on volumes and hours of operation
• Maintains current knowledge of all 3rd party payors. Implements policies/procedures to ensure compliance with regulations
• Defines and implements quality and productivity metrics to ensure each staff member's efforts are maximized.
  
  
  

Education and Experience

High School Diploma/GED and a minimum of five years hospital Patient Registration experience, required

Bachelor's Degree Business, Health Administration, or similar field of study, highly preferred

Benefits

We offer a competitive salary and comprehensive benefits to part-time and full-time employees including

• Medical, dental, & vision insurance available 1st of the month after start date
• Wellness and gym discounts & free cardiac rehab gym
• 403B
• On-site discounted childcare center
• Paid time off
• Sick time for full time employees
• Tuition assistance
• Free life insurance for full time employees
• Long term disability for full time employees
• Short term disability
• Employee referral bonus
• Identity theft insurance
• Pet Insurance
• Flexible spending accounts
• Employee discount program
• Employee Assistance Program
• Free parking