The Department Director, Patient Access plans, directs, supervises, coordinates, and monitors patient registration policies and procedures for all inpatient and outpatient care on a continuous basis to provide safe and expedient care for the patient.
The primary responsibilities of the Department Director, Patient Access
Serves as a liaison with physicians, nursing, and ancillary departments to continually provide quality care during the scheduling and registration process.
Manages Central Scheduling including all of the ancillary departments outpatient appointments.
Oversees insurance verification, pre-cert verification, co-pay validation, as well as out-of-pocket estimation.
Provides new employees with orientation and on-the-job training so employee has necessary registration/Scheduling skills.
Conducts Performance Evaluations with an emphasis on the patient experience
Creates /Implements staffing plans for each site based on volumes and hours of operation
Maintains current knowledge of all 3rd party payors. Implements policies/procedures to ensure compliance with regulations
Defines and implements quality and productivity metrics to ensure each staff member's efforts are maximized.
Education and Experience
High School Diploma/GED and a minimum of five years hospital Patient Registration experience, required
Bachelor's Degree Business, Health Administration, or similar field of study, highly preferred
Benefits
We offer a competitive salary and comprehensive benefits to part-time and full-time employees including
Medical, dental, & vision insurance available 1st of the month after start date
Wellness and gym discounts & free cardiac rehab gym
403B
On-site discounted childcare center
Paid time off
Sick time for full time employees
Tuition assistance
Free life insurance for full time employees
Long term disability for full time employees
Short term disability
Employee referral bonus
Identity theft insurance
Pet Insurance
Flexible spending accounts
Employee discount program
Employee Assistance Program
Free parking
Seniority level
Director
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
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