Director of Social Services
Director of Social Services
Urban Resource Institute
New York City Metropolitan Area
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MAJOR DUTIES AND RESPONSIBILITIES
- Directs overall management of the social service component ensuring that all contractual obligations are met.
- Ensures that the program structure and design fosters an environment, which facilitates the assessment and support of client needs.
- Ensures that the social service team provides comprehensive quality services.
- Develops and internal compliance and quality assurance plan to monitors the departments activities including regular chart reviews.
- Monitors and tracks all activities related to staff and client responsibilities in the DHS Cares system.
- Provides supervision and guidance to LMSW and MSW (Social Workers/Client Care Coordinators) and the social service team as a whole.
- Conducts relevant internal training to enhance staff skills.
- Schedules appropriate external training as needed to support staff development.
- Develops and maintains a working relationship with funding sources and other stakeholders (DHS, OTDA).
- Prepares, coordinates and ensures that all reports are accurate and submitted in a timely manner to DHS and other sources as appropriate.
- Attends funder’s meetings, training, and presentations.
- Represents the program director at meetings as required and assumes responsibility of the program director’s duties in his/her absence.
- Develop as needed, implement and maintain consistent policies and practices regarding program management, client services and other agency protocols.
- Other duties as assigned by the Program Director.
SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES
- Licensed Clinical Social Worker (LCSW) prefered.
REQUIRED SKILLS AND EXPERIENCE
- A minimum of three years supervisory experience in a social service capacity, preferably in the field of homeless services.
- Familiarity with DHS and OTDA regulations.
- Must be an intelligent and articulate individual who can relate to people at all levels of the organization and work well on teams. .
- Demonstrated experience working with and sensitivity to individuals from varying sociodemographic backgrounds including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance use and/or mental health issues
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Employment type
Full-time
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