This position provides direct oversight and supervision to the Family Advocates and the Family Advocate Internship Program. This position will carry a caseload and provide case management, advocacy, community resource referrals, and internal referrals to new and existing clients. This position is responsible for assisting with the training and strategic planning of the Family Advocate Team.
Compensation: $62,000. Salary is based on experience.
The Family Advocate Supervisor's responsibilities include:
Provide weekly and ongoing supervision to family advocates and the FA Intern Program
Assist with oversight of the professional growth and development of FAs
Assist the Assistant Director of Client Services with team building of staff
Responsible for functionality of the Rainbow Rooms at assigned locations
Responsible for internal FA case assignment
Oversight of direct services programs (i.e., Back to School, Christmas)
Provide consultation to MDT investigators
Provide oversight of case management including the following, but not limited to:
Follow up with clients, serving as a liaison between the client and various systems
Conduct crisis case management and intensive case management
Educate families on criminal and/or civil processes in relation to child abuse
Assist clients in completing applications for Texas Crime Victims Compensation benefits
Provide information, internal and external referrals to existing clients, and outside referrals
Provide court accompaniment when appropriate
Provide appropriate monthly, quarterly, and annual reports from the database as it relate to grant reporting and strategic goals
Document appropriately and monitor FAs documentation through monthly quality checks
Participate in MDT Case Review
Participate in training, continuing education, and victim advocacy peer review according to accreditation standards
Attend community meetings and interface with professionals in the field of child abuse and social services
Partner with forensic interview and clinical department for effective service delivery and client engagement
Participate in the On-Call rotation, requiring after-hours and holiday availability
Travel to all locations as needed to provide in-person supervision or direct services
Other duties as assigned
Travel:
This position is based in the Lewisville, TX office. The candidate must be willing to work at all offices (Bridgeport, Lewisville, and Denton) when agency needs arise.
Education and Training:
A bachelor’s degree in social work, criminal justice, or a related field, is required.
Master’s degree in social work, preferred
Holds a LMSW in the state of Texas for at least 2 years, preferred
Experience:
Minimum of 5 years of experience in victim advocacy or case management required
Supervisory experience with full-time staff preferred
Bilingual in English and Spanish preferred
Benefit Package Includes:
Paid Vacation Time
Paid Holidays
Medical, Dental, and Vision
401(k) Matching if 21 years of age or older
Paid Medical Leave and Maternity/Paternity Leave
and more!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Non-profit Organizations
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