Fraud Analyst I

Job Duties and Responsibilities:

Monitor and analyze daily fraud alerts through multiple systems, phone calls, e-mails, and walk-ins. Triage and open cases for investigation once suspicious items are discovered. Add and remove alarm codes for employees and coordinate with alarm monitoring company. Add and remove key-fob access for employees at locations with electronic access control systems and maintain access schedule. Provide world-class, fraud, security and operational support to branch associates and branches with their security needs. Maintain an “always available” status to the branches and staff. Be willing to answer their questions or find answers immediately. Review and check branch video surveillance systems for proper functionality, operation, and clarity. Place service calls with security vendors and ensure completion. Download, compile, and securely send video surveillance to requesting parties. Assist with security and fraud projects such as new camera systems, alarms, etc. Maintain liaison with regulators and industry peers. Collaborate with BSA department and refer suspicious activity for SAR consideration. Adhere to compliance with all federal bank regulations and laws, including those for consumer protection and the Bank Secrecy Act/Anti-Money Laundering Program. Explain, promote, and sell the products and services of Wilson Bank & Trust.Other duties as assigned and participating in bank events throughout the year.

Job Requirements and Qualifications:

Knowledge of banking systems. Thorough understanding of Banking: Reg E, Reg CC, & other relevant banking regulations.Basic understanding of Information Technology and technical processes. Willingness to learn new systems and software. Comfortable working alone to conduct research on systems. Must be detail-oriented and successful at multi-tasking in a fast-paced environment. Ability to work under time constraints, independently and in a team environment. Must be a self-starter and initiate activity on their own. Excellent written and verbal communication skills. Proficient in MS Office: (Word, Excel, PowerPoint, Outlook, OneNote, and Teams). Must maintain extreme confidentiality as information is highly sensitive. Minimum 2 years Investigative experience and case preparation, preferred, but not required. BS/BA degree in business, information technology, criminal justice, or other relevant discipline, preferred, but not required.