Fraud Prevention Manager

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

This position will be accountable for supporting and strengthening relationships across the Early Warning organization to include, but not limited to technology, security, product, operations, and risk to mitigate fraud in the network and/or changes to the threat environment for the purpose of assessing the impact on the experience, expense or risk exposure within the network. This role will also be similarly accountable to interact with, support and manage the risk and consequent optimization for the participants in the network.

Essential Functions

• Work with financial institutions and resellers to understand, assess and manage Network Fraud Performance and compliance of all fraud rules/ mandates.
• Create appropriate communications to internal and external stakeholders regarding emerging risks, observed trends and related opportunities
• Develop and deliver compelling insights to be shared with financial institution and internal executives regarding the performance and optimization of the network as it relates to fraud risk management.
• Identify potential points of opportunities in policies, strategies, operational processes, technological construct, or controls that are impacting the experience within the network, cost, and risk of operating the network directly or on behalf of the Network’s client base.
• Interact directly with financial institution fraud leaders to understand business dynamics driving the need for change.
• Lead and/or support project teams, share insights and use analytics to find new ways to improve the fraud process.
• Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.
  
  

Minimum Qualifications

• Education and/or experience typically obtained through the completion of a Bachelor’s degree
• Minimum of 5 or more years of related experience with at least 3 years of fraud risk management experience and at least 2 years account relationship management experience
• Strong understanding of fraud prevention techniques and technologies.
• Proven track record of converting concepts to analysis for business case development
• Exceptional executive presence, written and verbal communication skills
• Experience with digital banking, payments and/or payment networks
• Experience with financial institutions in fraud risk management
• Ability to work under pressure and manage challenging situations effectively.
• Background and drug screen
  
  

Preferred Qualifications

• Knowledge of relevant legal and regulatory frameworks
• Ability to analyze data and present findings clearly
• SQL/SAS or comparable analytic coding certification
• Quality Control and/or Independent Testing development and management
• Process Design or Process Reengineering certification
• Additional related education and/or experience preferred
  
  

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

The Pay Scale For This Position In

Phoenix, AZ/ Chicago, IL in USD per year is: $110,000 - $125,000.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Additionally, candidates are eligible for a discretionary bonus, and benefits.

Some of the Ways We Prioritize Your Health and Happiness

• Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave
• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
  
  

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.