Production Manager, CFFP

Job Title

Production Manager, CFFP

Job Description

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.

The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.

The Production Manager role is essential to ensuring a quality learning experience for all our students, being responsible for smooth execution of the College’s programs and courses on our learning management, order processing and portal systems as well as the print process for our textbooks. This role manages both the CFFP production and editorial teams and collaborates with faculty and staff at the College and across Kaplan North America shared services.

Key Responsibilities

• Lead and coordinate placement of CFP education program, professional designation programs and graduate classes on learning management systems, portals, website and order processing system, provisioning our programs to our students. This involves seeing each course and program build through an entire project cycle, building relationships and collaborating with multiple teams responsible for various stages in the course and program builds and holding each accountable for deadlines vital to timely provision of educational systems and materials.
• Oversee the editorial team and ensure the timely, accurate and efficient creation of textbooks, assessments and other supplementary educational materials for instructors and students.
• Coordinate quality control of course and program builds on learning management systems, portals, and order processing system to facilitate accurate delivery of courses, programs, materials and systems experiences for students, faculty and staff.
• Critically assess and improve production and editorial processes to enhance efficiencies and reduce errors and poor user experience for students, faculty and staff.
• Communicate stages of production processes and changes to courses to stakeholders, via email, presentations and project management software and documentation, to ensure all are aware and able to effectively support students and clients.
• Serve as an administrator of the Canvas learning management system, leading the College in building and managing courses and programs on Canvas and by gathering key assessments and information about student engagement in the LMS for analysis by relevant teams.
• Provide faculty and staff guidance on the capabilities of the College’s learning management systems as they propose course and functional changes. This may include guidance on the effective integration of other educational technology tools within the LMS.
• Build, maintain and update documentation associated with course and program builds, system functionality, and production and editorial processes.
• Provide guidance, leadership and development opportunities to the production and editorial teams.
  
  

Minimum Qualifications

• Bachelor’s degree in computer information systems, business, educational technology, or a related field with relevant experience.
• 2 years of project management, systems/information management, higher education, instructional design, educational research, higher education, or business.
• Strong analytical and problem-solving skills with demonstrated ability to break down complex problems into solvable pieces
• Proven ability to build relationships, lead teams and work collaboratively across divisions and departments
  
  

Preferred Qualifications

• Master’s degree in higher education, educational research, project management, systems/information management, instructional design, business or in a related field with relevant experience
  
  

We Offer a Competitive Benefits Package Including

Remote work providing flexible work/life balance

Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)

Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members

Competitive health benefits and new hire eligibility starts day-1 of employment

Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities

And so much more!

This position is a Salary Grade B: $64,000 to $202,600

Location

Remote/Nationwide, USA

Additional Locations

Employee Type

Employee

Job Functional Area

Education Development/Delivery

Business Unit

BU00117 College for Financial Planning

At Kaplan, we recognize the importance of attracting and retaining top talent to drive our success in a competitive market. Our salary structure and compensation philosophy reflect the value we place on the experience, education, and skills that our employees bring to the organization, taking into consideration labor market trends and total rewards. All positions with Kaplan are paid at least $15 per hour or $31,200 per year for full-time positions. Additionally, certain positions are bonus or commission-eligible. And we have a comprehensive benefits package, learn more about our benefits here.

Diversity & Inclusion Statement

Kaplan is an Equal Opportunity Employer. Our employees’ diverse range of perspectives, ideas, and backgrounds give Kaplan a competitive edge in anticipating and surpassing the needs of our students in today's global marketplace. We are dedicated to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We strongly believe that diversity strengthens our organization, fuels innovation, and improves our capacity to effectively serve our customers and communities. Learn more about our culture here.