Reimbursement Specialist

Billing and Collections

Remote, United States

ID: 12993-128

Full-Time/Regular

By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions.

Job Purpose

The Reimbursement Specialist will work to achieve cost effective accounts receivables performance as measured by payments, aging of receivables, and reduced DSO. The Reimbursement Specialist will report and make recommendations to improve applicable aspects of collections and unapplied payments, as directed by the Manager/Director. Take an active role in constantly improving the process. Communicate regularly/openly with RBC Director and other management.

Key Responsibilities

• Responsible for the collection’s accounts receivable on major accounts.
• Collaborates with Billing & Collections Coordinator regarding assigned account collection activity.
• Create and distributes weekly/monthly reports in required format as directed by manager.
• Recommends departmental education, training needs or process improvements related to reimbursement functions to Reimbursement Managers and RBC Director.
• Analyze and document trends related to payer denials, underpayments, overpayments, fee schedule changes, and BCC workflow related to unapplied deposits and other billing and collections functions.
• Prepare and respond to audits/appeals within the timeframes (as dictated by the payer).
• Conduct required training, as needed.
• Assist/conduct new hire onboarding for Billing and Collections Coordinators.
• Communicate weekly tracking and progress on appeals/audits with management.
• Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion’s mission.
• Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations.
• Always provide excellent customer service for all internal and external customers of the operations. Provide solutions for customer concerns and continually focus on customer service as our top priority.
• The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.
  
  

Required Qualifications, Skills, And Experience

• High School Diploma and/or GED.
• Minimum of three (3) years’ accounts receivable collections experience
• Minimum three (3) years’ experience within health care, durable medical equipment or related capacity.
• Knowledge of MS Word, Excel, PowerPoint, and Outlook.
  
  

Preferred Competencies And Qualifications

• Ability to define problems, collects data, establish facts, and draw valid conclusions.
• Superior communication skills, both written and verbal, to effectively address all levels within the organization.
• Revenue cycle management experience.
• Experience with Power BI, Power Automate.
• Experience working with large data files.
• Ability to perform X lookups, split data via delimiters and pivot tables.
  
  

Physical Work Requirements

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent use of hands, wrists, fingers associate with computer equipment.
• Must be able to lift up to 10 pounds.
• Must be able to work overtime as needed. Regularly required to sit or stand, reach, bend, stoop and move about the office.
  
  

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.